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BMW Seattle

Seattle, WA

4.8
715 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 715 reviews

June 04, 2025

Friendly employees and great services! There’s enough spaces for everyone to wait for the service More

by Peter Ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Jun 05, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback, Peter! We're thrilled to hear that you found our employees friendly and our services great at BMW Seattle. We pride ourselves on ensuring a comfortable environment for our customers, and we're glad you noticed our spacious waiting area. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

June 03, 2025

Easy online scheduling! Efficient, accommodating and friendly service! Appreciate the expertise and assistance! Thank You! More

by klhata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Jun 04, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We at BMW Seattle are thrilled to hear that you found our online scheduling easy and appreciated our efficient, accommodating, and friendly service. Your kind words about our expertise mean a lot to us. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

June 02, 2025

I always feel like I matter to BMW Seattle. From the greeting by Josh, through a visual report about my car, I know I’m with the best. More

by Mjaglois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 02, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel valued at BMW Seattle. It's great to know that Josh's welcoming attitude and the visual report made a positive impact on your experience. We appreciate your support and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 02, 2025

Good people providing good service Close to home. We have been coming here for a longtime More

by Schluter87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscol, Michael Pei
Jun 02, 2025 -

BMW Seattle responded

Thank you for your kind words! We truly appreciate your loyalty to BMW Seattle over the years. It's our pleasure to provide you with good service, and we’re glad to be close to home for you. We look forward to seeing you again soon! Sincerely, London Agrawal | General Manager

June 01, 2025

Was it expensive? Heck yes! But my X5 diesel is running as if she were new. I appreciate them being thorough and addressing key concerns. The time it took for repair w More

by Beaminwithdimples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Dean Tatro
Jun 01, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that your X5 diesel is running beautifully and that you appreciated our thorough service. It's fantastic to know that our loaner vehicle made your repair process smoother. We take great pride in treating our customers well, and we’re glad to have you as a lifelong BMW Seattle customer. Your support means the world to us! We look forward to seeing you for your future needs. Enjoy your special vehicle! Sincerely, Tony Watkins | Service Manager

June 01, 2025

Amazing customer service! Best service providers, always going above and beyond to ensure satisfaction, thank you More

by faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Powell, Josh Logan, Trevor Maehl, Caden Powell
Jun 01, 2025 -

BMW Seattle responded

Thank you for the wonderful feedback! I truly appreciate your kind words and am thrilled to hear about your positive experience with our team at BMW Seattle. We strive to go above and beyond for our customers, and it's rewarding to know we succeeded in your case. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

June 01, 2025

This place is the gold standard of dealerships. All dealerships should aspire to be like this one. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't renember the name, Nik something
Jun 01, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Sally! We truly appreciate your kind words and are thrilled to hear you consider BMW Seattle to be the gold standard of dealerships. We strive to provide exceptional service and experiences for all our customers. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 01, 2025

Fairly no-nonsense dealer and service dept. On the service side, you still need to know what you are talking about (don’t let them sell you things you don’t need), but when you keep it simple, More

by stevieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Jun 01, 2025 -

BMW Seattle responded

Thank you for your feedback! We appreciate your recommendation of BMW Seattle's service department. It's great to hear that you found our work to be good and efficient. Your advice about being informed is valuable, and we encourage all our customers to ask questions. We look forward to seeing you again for your next service! Sincerely, Tony Watkins | Service Manager

May 31, 2025

Looks good so far! Helpful and timely service. Appreciate the ease of their whole operation. More

by lcfriede
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Jun 01, 2025 -

BMW Seattle responded

Thank you for your kind words! We at BMW Seattle are thrilled to hear that you found our service helpful and timely. We strive to make every step of the process as easy as possible for our customers. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

May 30, 2025

Even though I live much closer to another dealership, I would never go anywhere other than here. This is my fourth car from here. As a woman, I have always been treated with respect. Everyone I have dea More

by jann.longman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
May 31, 2025 -

BMW Seattle responded

Thank you so much for your wonderful feedback! We truly appreciate your loyalty to BMW Seattle and are thrilled to hear that you’ve had a positive experience with us throughout your four car purchases. It’s our commitment to treat all our customers with respect and provide exceptional service. We look forward to assisting you again in the future! Sincerely, Adam Newbold | General Sales Manager

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