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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
788 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

July 12, 2025

Great communicators with timely service which is why I’ve been servicing my cars there for 25 years More

by EDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
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Jul 13, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I truly appreciate your loyalty over the past 25 years and am thrilled to hear that you value our communication and timely service. It's always our goal to provide the best for our customers at BMW Seattle. We look forward to continuing to serve you in the future! Sincerely, Tony Watkins | Service Manager

July 12, 2025

Very professional and excellent service. I appreciate Nathan’s prompt service, and the video I received. Thanks! More

by annelnorthrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Jul 13, 2025 -

BMW Seattle responded

Thank you for your kind words, Anne! I'm thrilled to hear about your excellent experience with Nathan at BMW Seattle. It's great to know you appreciated the prompt service and the video update. We look forward to welcoming you back in the future! Sincerely, Tony Watkins | Service Manager

July 12, 2025

Excellent service . . Leadership of London Agarwal amazing.. the staff we interact with .. both in sales and service is exceptional. In service area Josh Logan has been More

by rmanhas1469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Chau, London Agrawal, Josh Logan, Randall Nakamura
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Jul 12, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I truly appreciate your kind words about London, Josh, and Malcolm, as well as our entire team at BMW Seattle. It's fantastic to hear that you had an exceptional experience in both sales and service. We look forward to welcoming you back for your next visit! Thanks again for choosing us! Sincerely, Adam Newbold | General Sales Manager

July 08, 2025

Service advisor josh made it a smooth and easy process, would recommend him for any BMW needs More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jul 08, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Scott! I'm thrilled to hear that Josh provided you with a smooth and easy process at BMW Seattle. Your recommendation means a lot to us, and we look forward to assisting you with any future BMW needs! Sincerely, Tony Watkins | Service Manager

July 08, 2025

After the professional detail service, the car looks brand new. Great staff, They make the client feel important. More

by Larrywstewart01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Alvaro Martinez
Report | Print
Jul 08, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Larry! I'm thrilled to hear that your car looks brand new after our professional detail service. At BMW Seattle, we always strive to make our clients feel valued. We appreciate your kind words about our staff and look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

July 07, 2025

BMW Seattle never respects MY time, and the car is always overdue. Other than that, things are OK. More

by lorie916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jul 08, 2025 -

BMW Seattle responded

Thank you for your feedback, Lorie. I understand the importance of your time, and I appreciate you bringing this to our attention. At BMW Seattle, we strive to ensure timely service and a positive experience for all our customers. If you have specific concerns, please feel free to contact me directly so we can address them. We value your input and look forward to improving your future visits! Sincerely, Tony Watkins | Service Manager

Jul 08, 2025 -

lorie916 responded

Mr. Watkins, this should not reflec

Jul 08, 2025 -

lorie916 responded

This comment should not reflect personally on the efforts of Mr. Martinez, but on the overall policies of Seattle BMW service. As a woman purchasing her own cars since the late '60's, I still have concerns about how any dealership treats its women customers.

July 07, 2025

I have an Excellent experience at BMW Seattle while oil change and inspection with Alvaro Martinez. More

by edwardbarkhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
Jul 07, 2025 -

BMW Seattle responded

Thank you for your excellent review! I'm delighted to hear that you had a great experience at BMW Seattle during your oil change and inspection with Alvaro Martinez. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

Jul 07, 2025 -

edwardbarkhu responded

I am very satisfied there is a job done by BMW of Seattle.

July 06, 2025

I have an Excellent experience at BMW Seattle while oil change and inspection with Josh. More

by yunseok.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jul 06, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm thrilled to hear about your excellent experience at BMW Seattle during your oil change and inspection with Josh. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Tony Watkins | Service Manager

July 06, 2025

The service area has put into place discounts on servicing that now make seattle bmw competitive. People are friendly yet professional plus free coffee machine is great for early riser cuztomers. More

by skywebiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone, Alvaro Martinez
Report | Print
Jul 06, 2025 -

BMW Seattle responded

Thank you for your fantastic review! We're thrilled to hear that our service area discounts and friendly, professional staff have made your experience at BMW Seattle enjoyable. We’re also glad you appreciate the complimentary coffee—perfect for early risers! We look forward to welcoming you back for your next service visit. Sincerely, Tony Watkins | Service Manager

July 05, 2025

Seattle BMW’S service center is very efficient from making appointments to being ready when I drop my car off. My car is tea when promised. They keep me advised along the way as to what they found and More

by salonmodello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jul 05, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! We at BMW Seattle are thrilled to hear that you experienced such efficient service from our team. It’s great to know that you found our communication and appointment process smooth. We appreciate your kind words and look forward to assisting you with your future service needs. See you next time! Sincerely, Tony Watkins | Service Manager

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