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BMW Seattle

Seattle, WA

4.8
788 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

July 02, 2025

Josh did a great job saving the cost of a brake job. They recalibrated the brake indicator to reflect the true measurement of remaining brake life instead of just doing a complete brake job! Thank you More

by Jmrootjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jul 03, 2025 -

BMW Seattle responded

Thank you for taking the time to leave us such a fantastic review! We're pleased to hear that Josh was able to assist you in saving on your brake job while being honest about your brake life. At BMW Seattle, we strive to provide transparent service that meets your needs. We look forward to seeing you again for any future maintenance! Sincerely, Tony Watkins | Service Manager

July 02, 2025

All aspects from start to finish was seamless. Great communication throughout and after with a troubleshooting question. Thanks Josh!! More

by Erik Moris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jul 03, 2025 -

BMW Seattle responded

Thank you, Erik! We appreciate your kind words and are thrilled to hear that your experience at BMW Seattle was seamless from start to finish. It's great to know that our communication was effective and that Josh was able to assist you with your troubleshooting question. We hope to see you again soon! Sincerely, Tony Watkins | Service Manager

July 01, 2025

Great service from Nik, service was quick and appreciated given the emergency of our window vandalized. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik, Rachel O'Sullivan
Jul 02, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm glad to hear you had a great experience with Nik and that we could assist you quickly in your time of need. At BMW Seattle, our team strives to provide excellent service, especially during emergencies. We appreciate your feedback and look forward to serving you again in the future! Sincerely, London Agrawal | General Manager

July 01, 2025

Trevor Maehl is awesome to work with, always very punctual, forthcoming, and very informative and honest about my cars health or anything that needs to be addressed. I make it a point to book with Tr More

by matt.buerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Jul 01, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! We truly appreciate your kind words about Trevor and the exceptional service he provides at BMW Seattle. It's great to hear that his punctuality and honesty in addressing your vehicle's needs have made a positive impact on your experience. We look forward to assisting you again soon! Sincerely, Tony Watkins | Service Manager

July 01, 2025

Everyone was great and very helpful from my service advisor to the guys at the desk. However it took over 20 minutes for my car to be brought down which would not have bothered me if the guys who get More

by Dlday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jul 01, 2025 -

BMW Seattle responded

Thank you for your feedback. I'm glad to hear that you found our service advisors and staff helpful during your visit to BMW Seattle. I understand your concern regarding the delay in bringing your car down and appreciate you bringing it to our attention. We strive to maintain high standards and continuously improve our service. Please feel free to reach out to us if you have any further comments or suggestions. We look forward to serving you again! Sincerely, Tony Watkins | Service Manager

July 01, 2025

Both Trevor and Josh help me with my recent service on my X3. I’ve dealt with both of them many times before. They are both very professional, nice and accommodating. Love dealing with this BMW dealership. More

by mattieflys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Trevor Maehl
Jul 01, 2025 -

BMW Seattle responded

Thank you for your awesome review! We're thrilled to hear that Trevor and Josh provided you with exceptional service for your BMW X3. At BMW Seattle, we pride ourselves on our team's professionalism and dedication to our customers. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

June 30, 2025

I always feel taken care of by the service department. I appreciate the ongoing text communication and the videos about my car service and updates. More

by stephanie.borseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jul 01, 2025 -

BMW Seattle responded

Thank you for your kind words, Stephanie! I'm thrilled to hear that you feel well taken care of by our service department at BMW Seattle. Our team is dedicated to keeping you informed with updates and videos about your car service. We look forward to seeing you again and appreciate your trust in us! Sincerely, Tony Watkins | Service Manager

June 30, 2025

Very clean and organized facility. My car was serviced very timely and I really appreciate availability of a loaner vehicle. More

by Ron Heer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Rebecca Bridgman
Jul 01, 2025 -

BMW Seattle responded

Thank you for your fantastic review, Ron! I'm glad to hear that you found our facility clean and organized. It's great that we could provide you with a timely service and a loaner vehicle during your visit. We appreciate your feedback and look forward to welcoming you back to BMW Seattle for your next service! Sincerely, Tony Watkins | Service Manager

June 30, 2025

From the moment I dropped off my vehicle to the time I picked it up after maintenance, everything was perfect and handled with true professionalism. I was especially impressed by how willing the team was More

by Sangcheon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Josh Logan, Colin Kerber
Jun 30, 2025 -

BMW Seattle responded

Thank you so much for your kind words, Sangcheon! I'm thrilled to hear that your experience at BMW Seattle was perfect from start to finish. Our team strives to provide exceptional service, and we're glad that you were impressed with the loaner car assistance. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, Tony Watkins | Service Manager

June 30, 2025

This dealership is very kind to all employees. It has been operating with professional system since the moment we repented of the vehicle repair. EXCELLENT DEALERSHIP! More

by Sangcheon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Josh Logan
Jun 30, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Sangcheon! I'm glad to hear that you had a professional and positive experience with BMW Seattle during your vehicle repair. Our team is dedicated to treating our customers with kindness and ensuring high-quality service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

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