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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
788 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

June 24, 2025

Everything was fine except my car stunk of cigarettes when I got in it to leave. I do not smoke. More

by grantfray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jun 25, 2025 -

BMW Seattle responded

Thank you for your feedback. I understand your concern regarding the odor in your vehicle. At BMW Seattle, we strive to provide the best possible experience for our customers, including delivering vehicles in pristine condition. Please feel free to contact us directly, and we would be happy to assist you in resolving this issue. We appreciate your review and hope to serve you again soon! Sincerely, Tony Watkins | Service Manager

June 24, 2025

Very much enjoy the Service App on the phone and streamlines communication with service advisor. More

by greg.dunfield
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Jun 24, 2025 -

BMW Seattle responded

Thank you for your positive feedback, Greg! I'm thrilled to hear that you enjoy our Service App and find it helpful in streamlining communication with your service advisor. At BMW Seattle, we strive to enhance your experience and make it as convenient as possible. We look forward to serving you again soon! Sincerely, Tony Watkins | Service Manager

June 24, 2025

Great service as always in this location. Josh provided great support and even helped out with a loner car when my car was in service, so that I have a vehicle for my birthday More

by vineeth.3696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jun 24, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at BMW Seattle and that Josh was able to assist you with a loaner car for your birthday. We strive to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 23, 2025

Alex, my service advisornandnthenguysnworkingnthe loaner desk were all great!! This isn’t the closest bmw dealer to my house but they are better to work with so I drive further. More

by julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Two guys at loaner desk. , Alex Long
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Jun 24, 2025 -

BMW Seattle responded

Thank you, Julie, for your wonderful feedback! We're thrilled to hear that you had a great experience with our service team at BMW Seattle. Your willingness to drive further speaks volumes about our commitment to providing exceptional service. We look forward to assisting you again in the future! Safe travels! Sincerely, Tony Watkins | Service Manager

June 22, 2025

Great experience. They were helpful in getting me in the car I wanted. The overall buying experience was quick and efficient. More

by James Furlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley ODonnell - 5 stars
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Jun 22, 2025 -

BMW Seattle responded

Thank you for your wonderful review, James! I'm thrilled to hear that you had a great experience at BMW Seattle and that our team was helpful in getting you into the car you wanted. We strive for a quick and efficient buying process, and it's fantastic to know we met your expectations. We look forward to seeing you again for your next visit! Sincerely, Adam Newbold | General Sales Manager

June 21, 2025

Josh Logan & Trevor Maehl are excellent service advisors; I have complete confidence and trust in their recommendations More

by mark.pederson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Trevor Maehl
Report | Print
Jun 22, 2025 -

BMW Seattle responded

Thank you for your kind words, Mark! It's wonderful to hear that you had a great experience with Josh and Trevor at BMW Seattle. Their dedication to providing excellent service truly makes a difference. We appreciate your trust in our team and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 21, 2025

Great! Trevor took good care of my 2017 M2. I would recommend either he or Josh as they both painstakingly make certain to help solve problems. More

by wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Trevor Maehl
Report | Print
Jun 22, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Wayne! I am thrilled to hear that Trevor took great care of your 2017 M2. Our team, including Josh, is dedicated to providing the best service and ensuring that all your needs are met. We appreciate your recommendation and look forward to assisting you again at BMW Seattle! Sincerely, Tony Watkins | Service Manager

June 21, 2025

My last visit I was Greeted by Ryan with a smile and a handshake, made me feel very welcomed. My service was completed in record time which was greatly appreciated being my day started out with my dog sit More

by Gs98110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan service advisor
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Jun 22, 2025 -

BMW Seattle responded

Thank you for sharing your experience with us! We’re glad to hear that Ryan made you feel welcomed during your visit to BMW Seattle. It’s great to know that your service was completed quickly, especially considering the challenges you faced that day. We appreciate your feedback and hope to see you again soon for any of your automotive needs! Sincerely, Tony Watkins | Service Manager

June 20, 2025

Everyone has a great attitude and is happy to help. Responsive and follow through on what they say they will do. More

by Mpaige
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Vongprachanh
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Jun 21, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We're thrilled to hear that we at BMW Seattle have made such a positive impression on you with our attitude and responsiveness. Our team takes pride in ensuring our customers feel supported every step of the way. We look forward to serving you again in the future! Sincerely, Adam Newbold | General Sales Manager

June 20, 2025

clean welcoming place to wait for my car being serviced. All folks with no exception are A class professional, courteous More

by OOYangIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Nathan Morrisette, Josh Logan, Andrew Massart
Report | Print
Jun 20, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I'm delighted to hear that you enjoyed your experience at BMW Seattle while waiting for your car service. Our team takes pride in providing a clean and welcoming environment, and it's great to know you found our staff to be professional and courteous. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

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