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BMW Seattle

Seattle, WA

4.7
555 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 555 reviews

June 27, 2025

BMW staff at the service center are very helpful and do everything they can to get you back on the road again. I came in without an appointment for a flat tire repair and they were able to assist me even w More

by Jay Hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 27, 2025 -

BMW Seattle responded

Thank you for taking the time to share your experience at BMW Seattle, Jay! I'm thrilled to hear that our service team was able to assist you promptly with your flat tire repair and that you appreciated their honesty. It's always our goal to provide genuine service without unnecessary upselling. We look forward to welcoming you back the next time you need assistance! Safe travels on the road! Sincerely, Tony Watkins | Service Manager

June 26, 2025

Hello, from start to finish Josh, Trevor and Matt has been on top of getting my car serviced there. I had to tow from another Indy shop (I know bad decision) but Trevor took care of the drop-off while Jo More

by RettyBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt , Josh Logan, Trevor Maehl
Jun 27, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I truly appreciate your kind words about Josh, Trevor, and Matt here at BMW Seattle. It’s great to hear that they provided excellent communication and service for your 15-year-old car. I'm glad we could help get it running again and provide you with the information to make informed decisions. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

June 26, 2025

I was very pleased by personal service. They worked minor miracles to fix the problems. More

by mireljames3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Jun 27, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Mirel! I'm thrilled to hear that you were pleased with our personal service and that our team was able to work their magic in resolving your issues. At BMW Seattle, we strive to provide exceptional care to our customers. We hope to see you again soon! Sincerely, Tony Watkins | Service Manager

June 26, 2025

Honest and friendly! I always have a great experience at BMW of Seattle. Highly recommend More

by davembailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Jun 27, 2025 -

BMW Seattle responded

Dave, thank you for your wonderful review! I'm thrilled to hear that you always have a great experience at BMW Seattle. Your recommendation means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, London Agrawal | General Manager

June 25, 2025

Always busy but willing to help clients best way possible this is makes clients feel attached to BMW More

by jose10105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Jun 25, 2025 -

BMW Seattle responded

Thank you for your kind words, Jose! We truly appreciate your feedback about BMW Seattle. It’s great to hear that our team’s dedication to helping clients resonates with you. We look forward to welcoming you back soon! Sincerely, London Agrawal | General Manager

June 25, 2025

The service department is great. They communicate well and are extremely knowledgeable. I have a 2001 Z3 and they have been great on making sure it is well maintained and runnin More

by gcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Jun 25, 2025 -

BMW Seattle responded

Thank you for your fantastic review! I'm delighted to hear that our service department has provided you with great communication and expertise, especially for your 2001 BMW Z3. At BMW Seattle, we strive to keep your vehicle in top condition, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

June 24, 2025

Great service as always in this location. Josh provided great support and even helped out with a loner car when my car was in service, so that I have a vehicle for my birthday More

by vineeth.3696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 24, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at BMW Seattle and that Josh was able to assist you with a loaner car for your birthday. We strive to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 24, 2025

Very much enjoy the Service App on the phone and streamlines communication with service advisor. More

by greg.dunfield
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Jun 24, 2025 -

BMW Seattle responded

Thank you for your positive feedback, Greg! I'm thrilled to hear that you enjoy our Service App and find it helpful in streamlining communication with your service advisor. At BMW Seattle, we strive to enhance your experience and make it as convenient as possible. We look forward to serving you again soon! Sincerely, Tony Watkins | Service Manager

June 24, 2025

Everything was fine except my car stunk of cigarettes when I got in it to leave. I do not smoke. More

by grantfray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 25, 2025 -

BMW Seattle responded

Thank you for your feedback. I understand your concern regarding the odor in your vehicle. At BMW Seattle, we strive to provide the best possible experience for our customers, including delivering vehicles in pristine condition. Please feel free to contact us directly, and we would be happy to assist you in resolving this issue. We appreciate your review and hope to serve you again soon! Sincerely, Tony Watkins | Service Manager

June 24, 2025

This dealership is always easy to make an appointment and the staff are friendly and knowledgeable More

by sig.linke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Michael Pei, Nathan Morrisette, Dean Tatro, Michael Van Matre, Cory King
Jun 25, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We appreciate your kind words about the ease of making appointments and our friendly, knowledgeable staff at BMW Seattle. We strive to provide excellent service and are glad to hear about your positive experience. We look forward to assisting you again soon! Sincerely, Tony Watkins | Service Manager