
BMW Seattle
Seattle, WA
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BMW Seattle Had a a great experience with Randall. Randall took the time walk me through the details and followed up with me post purchase to ensure my satisfact Had a a great experience with Randall. Randall took the time walk me through the details and followed up with me post purchase to ensure my satisfaction. More
Relaxed, stress-free car buying experience I worked with Blake over the course of about 6 months while I couldn't decide on what car to buy. He was and still is very responsive to email and tex I worked with Blake over the course of about 6 months while I couldn't decide on what car to buy. He was and still is very responsive to email and texts, and let me test drive multiple cars multiple times with no hesitation. The car I ended up buying was a result of him casually suggesting "why not" test drive this one too? I love the car so his feel for what I wanted was spot on. Even after buying the car, I had a brief issue over on the other side in service but Blake came through and sorted it out ASAP even though it wasn't his part of the dealership. Great guy, especially to buy a car from. His manager London and also Josh Hoffer are class acts as well. They really take care of you here. More
easy to buy the right car here Randall was great, he let me drive all of the different versions I was interested in to make sure I found the perfect car and made the signing process Randall was great, he let me drive all of the different versions I was interested in to make sure I found the perfect car and made the signing process super easy! More
Randall made my time at bmw Seattle very easy. He was very great to work with and not overpowering at all. Best buying a car experience I have had. made my time at bmw Seattle very easy. He was very great to work with and not overpowering at all. Best buying a car experience I have had. More
Great experience! Randall responded to my "cold call" in search of a 5 series. He found the car and the deal was done smoothly. He is very knowledgeable on the specs. A Randall responded to my "cold call" in search of a 5 series. He found the car and the deal was done smoothly. He is very knowledgeable on the specs. Also, Randall went out of his way and personally took my other lease (non-BMW) and properly returned it. Definitely ask for Randall Nakamura. More
Great experience This will be only the second time of many purchasing a car in which I have had a good experience. Stanley Ng was very helpful with the overall process This will be only the second time of many purchasing a car in which I have had a good experience. Stanley Ng was very helpful with the overall process and there was minimum back and forth in the negotiations. I had a price in mind and we came to an agreement quickly. All car sales should be this easy and comfortable. If the next car I'm looking for happens to be at Seattle BMW, I will gladly ask for Stanley and expect to have the same experience. More
Our First BMW! Our experience with Robert was in many ways the ultimate buying experience. He was thoughtful, efficient, polite, patient, understanding and mort imp Our experience with Robert was in many ways the ultimate buying experience. He was thoughtful, efficient, polite, patient, understanding and mort importantly knowledgeable. Robert understood all of the options and packages for multiple cars. He never had to go ask or go look something up. We would ask "Hey Robert, can we get the black trim with the sport package and the silver interior trim with the comfort package?" and he would always have the answer. His knowledge was not just about the cars either. He knows all about the financing and the service and... you name it. We will definitely buy our next car from Robert and recommend him to all of our friends. Our experience with Robert was enhanced by the rest of the dealership and all of the helpful staff. From the warm greeting as we entered to the final signing of the papers we felt like VIPs. More
Great purchase experience - pre-sale and post-sale My experience at BMW Seattle far exceeded any car sales experience I've had. Everyone I've met at the dealership is professional, approachable, and e My experience at BMW Seattle far exceeded any car sales experience I've had. Everyone I've met at the dealership is professional, approachable, and enthusiastic about their product. I've bought two BMWs now from Blake Pool and I will be back to buy my next vehicle from him. He is very friendly and attentive - whether you're buying the most expensive car on the lot or one of the least expensive ones (i.e. the ones I bought) he will give you his undivided attention and ensure all of your questions are answered. No question or request is too small to address and the personal attention he provides even post-sale is top notch. If you're in the market for a BMW, I highly recommend going to see Blake at BMW Seattle. More
Professional and fun. Probably the most enjoyable car purchase experience we've ever had. No pressure, informative and at the same time a lot of fun. Great guy. If all c Probably the most enjoyable car purchase experience we've ever had. No pressure, informative and at the same time a lot of fun. Great guy. If all car sales staff were like Blake it just might change the perception of dealership salespeople. Our next BMW purchase will be with Blake and Blake only. More
awesome service from randall. I bought a cpo BMW X5. randall gave me all kinds of introductions to make everything easy. I will recommend to others. from randall. I bought a cpo BMW X5. randall gave me all kinds of introductions to make everything easy. I will recommend to others. More