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BMW Seattle

Seattle, WA

4.3
469 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 469 reviews

June 27, 2015

Great team and fun car Mark and London were always kind, accommodating and helpful. They responded to all my questions and helped navigate any obstacles in the financing pro More

by Thomasj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Harrington, London Agrawal
June 27, 2015

DITTO For Michael Brown At BMW is Amazing! Michael is the best BMW Salesman I've ever worked with and I've been driving BMWs for years. He's thorough, patient, super knowledgeable and willing t More

by FrenchPasta
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Rachel O'Sullivan
June 27, 2015

Excellent Experience Who would have thought that the best deal on a used Honda would be at a BMW dealership. This was seriously the best car buying experience I've ever ha More

by KidAtHeart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Bae, Stanley Ng
June 26, 2015

My new SIlver Beauty!!! I came into BMW Seattle with my 1999 Red Beauty that was originally purchased by my friends from Mark Harrington 16 years ago. My daughter just got h More

by Karinhutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Harrington, Rachel O'Sullivan
June 26, 2015

Mark Harrington is the best! I wish I could give Mark Harrington 6 stars out of 5! This is the second time I am leasing a BMW from Mark, the first time I leased a 2012 328i and no More

by mzs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Harrington
June 26, 2015

Above and beyond Zach is the best car dealer I've ever worked with. I bought a M235i convertable for my wife to celebrate our anniversary but I was drawing a blank on More

by jaddington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Pfrimmer
June 21, 2015

Great buying experience from Mark and BMW Seattle My wife and I just purchased our second car from Mark Harrington and BMW Seattle. Both experiences have been simple and straightforward with no hassle More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Harrington, Rachel O'Sullivan, London Agrawal
June 19, 2015

Zachary was awesome! My partner and I had gone to BMW Seattle merely to look at the new electric i3, and really had no intention of leasing one. Our associate, Zachary, wa More

by Impulse buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Pfrimmer
June 08, 2015

Incredible staff and service! Our purchase from BMW Seattle was the most stress free transaction we have ever had. Michael Brown took care of us from our very first online inquiry More

by Kimsmeall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Rachel O'Sullivan, London Agrawal
June 05, 2015

Second try wasn't any better. I visited this dealership for the second time today to have my car maintenance performed. If I had any other choice I would have taken it, but the se More

by Dr.B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karl Peterson
Jul 06, 2015 -

BMW Seattle responded

Hello Dr B, On behalf of the service team here at Seattle BMW, I sincerely apologize that you had an unpleasant experience with my service department. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and I assure you that this does not live up to our standard of service. I will use your experience to continue to improve our service process. I would appreciate the opportunity to earn you back as a customer for life. Please contact me at your earliest convenience. Thank you, Shannon Travis Service Manager BMW Seattle

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