BMW Seattle

Pleasant and professional negotiation, good experience Michael Brown responded to my online query about a 5 series, after which we began a courteous and professional negotiation on price. upon agreeing ter Michael Brown responded to my online query about a 5 series, after which we began a courteous and professional negotiation on price. upon agreeing terms, I went to the dealership on a Saturday afternoon to complete the process. I'm a car geek and also a sales manager (in a completely different industry), and it was a pleasure to work with someone who was both very knowledgeable of the product and the industry in general. The entire process was pleasant, no pressure, everyone was nice to deal with and treated me with respect (and I'm sure a fair amount of patience!) Andy in Finance and the Used car sales manager who handled my lease return were also extremely friendly and professional. The facilities at the dealership are beautiful, and combined with a great team are a credit to the BMW brand. More

Outstanding I will reschedule if Suzanne is not there :) This really doesn't mean the other service representatives are not good, I just never had the chance to t I will reschedule if Suzanne is not there :) This really doesn't mean the other service representatives are not good, I just never had the chance to try them. Kidding aside, this is by far the best car dealership I have ever used. I have been to all BMW dealerships and a few non BMW dealerships in the Seattle area and BMW Seattle is truly unmatched. Always flexible to help you out in a pinch, they look into everything, even tiny rattles; very flexible when it comes to getting repairs down, fast scheduling, etc. Overall truly outstanding. More

Great experience We had a great experience - thanks for all of your help in getting us into the right car that works for our family. Thank you! We had a great experience - thanks for all of your help in getting us into the right car that works for our family. Thank you! More

pefect and wonderful experience i'm completely satified with the service from this dealer. the Client Advisor "Kevin Shi" is really a good man who makes me feel like family, everythi i'm completely satified with the service from this dealer. the Client Advisor "Kevin Shi" is really a good man who makes me feel like family, everything seems to be easy and smooth, it's a excellent experience driving my favorate vehicle back home. Thanks to Kevin again! More

Great new car sales associate Andy Chau Andy Chau is the best sales associate that I ever encounter, he is very patient to me and listen every detail that I demanded. Therefore, he had provi Andy Chau is the best sales associate that I ever encounter, he is very patient to me and listen every detail that I demanded. Therefore, he had provided the greatest customer service. I'll definitely recommend Andy as my friend's new car advisor! More

Best Salesperson Stanley is a pleasure to deal with and by far the best salesperson I have worked with. Great dealership. Bmw Seattle great facility. Excellent. A+ Stanley is a pleasure to deal with and by far the best salesperson I have worked with. Great dealership. Bmw Seattle great facility. Excellent. A+ More

2013 X1 Thanks Stanley!! At first we have decided not to buy a car from bmw Seattle because we feel the managers were very stuck up, and not very appreciative. We get the feel At first we have decided not to buy a car from bmw Seattle because we feel the managers were very stuck up, and not very appreciative. We get the feelings from the manager was thinking "if this sucker won't buy the car at this price, the next sucker will". But Stanley was very friendly, helpful and he had won us over at the end. His after sale service was great as well. More

Lost wheel lock Both the parts department & the SA were outstanding as they helped me resolve my problem. This is why I spent the extra money to buy my BMW! Both the parts department & the SA were outstanding as they helped me resolve my problem. This is why I spent the extra money to buy my BMW! More

Get more than you expected I'm not a very straight forward person, which I tend to choose cars based on how I like the car instead of price point, certain models .. Etc( which h I'm not a very straight forward person, which I tend to choose cars based on how I like the car instead of price point, certain models .. Etc( which his how most of the dealer sales person will ask) but Stanley on the other hand, know how I feel and want me to find just "the right car!" He is very patient, and willing to let me go through all of their inventory, any cars I want to be in, before I make any decision! I originally settled on a BMW 3 GT and even make it through the application approval. but I changed my mind another day, wanting a 3 sedan instead. Stanley didn't pushed me with GT, instead, he tried to do anything he could and get me approved again on the other car! It's been a year since I got my 3 series, and I'm still very happy with it. Through the process, You don't just know another sales person, but Stanley as a friend! I would highly recommend him, as he is the one helped me get what I want instead of just another car! More

Tony is the best I've never had someone go out of their way like Tony to make sure I'm 100% satisfied. He is way cool and always gone out of his way for me. He's the m I've never had someone go out of their way like Tony to make sure I'm 100% satisfied. He is way cool and always gone out of his way for me. He's the man. The service guy who stands outside could be a little better and Derek could use a lot more communication skills. More