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BMW Seattle

Seattle, WA

4.6
519 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 519 reviews

June 06, 2025

Josh Logan is superior to work with in caring for every need regarding our car. He is truly exceptional and has our highest respect. More

by DAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 06, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I am thrilled to hear that working with Josh at BMW Seattle has exceeded your expectations. It's always our goal to provide exceptional service, and we appreciate your trust in us. We look forward to assisting you with all your car needs in the future! Sincerely, Tony Watkins | Service Manager

June 05, 2025

Please stop with the surveys. I can’t take a vehicle to get serviced at any dealer anymore without phone calls, emails, and texts. It really sucks that your wonderful, hard workin More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Jun 10, 2025 -

BMW Seattle responded

Thank you for your feedback. I understand that the frequency of surveys and communication can be overwhelming. At BMW Seattle, we value your input as it helps us improve our services, but we understand that everyone's preferences are different. If you have further concerns or suggestions, please feel free to contact us directly. Your satisfaction and experience matter to us! Sincerely, Tony Watkins | Service Manager

June 04, 2025

The repair facility is so good I’m buying another one. Trading in my 740 for a new 760 with the screen in the back. I was worried about maintenance but with Joshua and the team at bmw yolo. More

by Hunter L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 05, 2025 -

BMW Seattle responded

Thank you for your fantastic review, Hunter! We’re thrilled to hear that you’re purchasing a new 760 and felt confident about your maintenance with Joshua and our team at BMW Seattle. We appreciate your trust in us and look forward to assisting you with your new vehicle. Enjoy your new ride! Sincerely, Tony Watkins | Service Manager

June 04, 2025

Just wanted to say thank you to the service department for the recent work on my car. Everything was handled professionally and efficiently—from check-in to the final pickup. Special thanks to Nathan and More

by Famiri96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Jun 05, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our service department at BMW Seattle. Nathan and Nick truly appreciate your kind words, and it's great to know their dedication and attention to detail made a difference for you. We look forward to seeing you again for your future services! Sincerely, Tony Watkins | Service Manager

June 04, 2025

Friendly employees and great services! There’s enough spaces for everyone to wait for the service More

by Peter Ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Jun 05, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback, Peter! We're thrilled to hear that you found our employees friendly and our services great at BMW Seattle. We pride ourselves on ensuring a comfortable environment for our customers, and we're glad you noticed our spacious waiting area. We look forward to seeing you again! Sincerely, Tony Watkins | Service Manager

June 03, 2025

Easy online scheduling! Efficient, accommodating and friendly service! Appreciate the expertise and assistance! Thank You! More

by klhata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Jun 04, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We at BMW Seattle are thrilled to hear that you found our online scheduling easy and appreciated our efficient, accommodating, and friendly service. Your kind words about our expertise mean a lot to us. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

June 02, 2025

I always feel like I matter to BMW Seattle. From the greeting by Josh, through a visual report about my car, I know I’m with the best. More

by Mjaglois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 02, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel valued at BMW Seattle. It's great to know that Josh's welcoming attitude and the visual report made a positive impact on your experience. We appreciate your support and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 02, 2025

Good people providing good service Close to home. We have been coming here for a longtime More

by Schluter87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Driscol, Michael Pei
Jun 02, 2025 -

BMW Seattle responded

Thank you for your kind words! We truly appreciate your loyalty to BMW Seattle over the years. It's our pleasure to provide you with good service, and we’re glad to be close to home for you. We look forward to seeing you again soon! Sincerely, London Agrawal | General Manager

June 01, 2025

Was it expensive? Heck yes! But my X5 diesel is running as if she were new. I appreciate them being thorough and addressing key concerns. The time it took for repair w More

by Beaminwithdimples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Dean Tatro
Jun 01, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that your X5 diesel is running beautifully and that you appreciated our thorough service. It's fantastic to know that our loaner vehicle made your repair process smoother. We take great pride in treating our customers well, and we’re glad to have you as a lifelong BMW Seattle customer. Your support means the world to us! We look forward to seeing you for your future needs. Enjoy your special vehicle! Sincerely, Tony Watkins | Service Manager

June 01, 2025

Amazing customer service! Best service providers, always going above and beyond to ensure satisfaction, thank you More

by faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Powell, Josh Logan, Trevor Maehl, Caden Powell
Jun 01, 2025 -

BMW Seattle responded

Thank you for the wonderful feedback! I truly appreciate your kind words and am thrilled to hear about your positive experience with our team at BMW Seattle. We strive to go above and beyond for our customers, and it's rewarding to know we succeeded in your case. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

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