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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.6
520 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 520 reviews

June 01, 2025

Amazing customer service! Best service providers, always going above and beyond to ensure satisfaction, thank you More

by faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Powell, Josh Logan, Trevor Maehl, Caden Powell
Report | Print
Jun 01, 2025 -

BMW Seattle responded

Thank you for the wonderful feedback! I truly appreciate your kind words and am thrilled to hear about your positive experience with our team at BMW Seattle. We strive to go above and beyond for our customers, and it's rewarding to know we succeeded in your case. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

June 01, 2025

This place is the gold standard of dealerships. All dealerships should aspire to be like this one. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't renember the name, Nik something
Report | Print
Jun 01, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Sally! We truly appreciate your kind words and are thrilled to hear you consider BMW Seattle to be the gold standard of dealerships. We strive to provide exceptional service and experiences for all our customers. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 01, 2025

Fairly no-nonsense dealer and service dept. On the service side, you still need to know what you are talking about (don’t let them sell you things you don’t need), but when you keep it simple, More

by stevieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Jun 01, 2025 -

BMW Seattle responded

Thank you for your feedback! We appreciate your recommendation of BMW Seattle's service department. It's great to hear that you found our work to be good and efficient. Your advice about being informed is valuable, and we encourage all our customers to ask questions. We look forward to seeing you again for your next service! Sincerely, Tony Watkins | Service Manager

May 31, 2025

Looks good so far! Helpful and timely service. Appreciate the ease of their whole operation. More

by lcfriede
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Jun 01, 2025 -

BMW Seattle responded

Thank you for your kind words! We at BMW Seattle are thrilled to hear that you found our service helpful and timely. We strive to make every step of the process as easy as possible for our customers. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

May 30, 2025

Even though I live much closer to another dealership, I would never go anywhere other than here. This is my fourth car from here. As a woman, I have always been treated with respect. Everyone I have dea More

by jann.longman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
May 31, 2025 -

BMW Seattle responded

Thank you so much for your wonderful feedback! We truly appreciate your loyalty to BMW Seattle and are thrilled to hear that you’ve had a positive experience with us throughout your four car purchases. It’s our commitment to treat all our customers with respect and provide exceptional service. We look forward to assisting you again in the future! Sincerely, Adam Newbold | General Sales Manager

May 30, 2025

Good communication, good work and good facilities. Loaner program useful. Five words added for minimum. More

by spanky88juvat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
May 31, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We appreciate your feedback on our communication, work quality, and facilities, as well as the usefulness of our loaner program. It’s our goal at BMW Seattle to provide the best experience for our customers. We look forward to serving you again soon! Sincerely, Tony Watkins | Service Manager

May 30, 2025

Always great customer service. Easy scheduling. Trevor who checked me in went above and beyond. I would highly recommend. More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
May 31, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Aubrey! We appreciate your kind words about our customer service and are thrilled to hear that Trevor went above and beyond for you. At BMW Seattle, we strive to provide exceptional experiences for all our customers. We hope to see you again soon and thank you for recommending us! Sincerely, Tony Watkins | Service Manager

May 30, 2025

Very friendly, helpful and knowledgeable staff, with good communications. Hasn't disappointed in the three years I've been going there for service. More

by DG53
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
May 31, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We're thrilled to hear that you find our staff at BMW Seattle friendly and knowledgeable, and that we've consistently met your expectations over the past three years. We appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, Tony Watkins | Service Manager

May 30, 2025

Everyone made sure my car was in great shape when I picked it up. Thank you to Nik Zeynalnia for everything. Shout out to Simone and Darren as well. More

by nancyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone in Service; Darren in Service , Rachel O'Sullivan, London Agrawal, Josh Logan
Report | Print
May 31, 2025 -

BMW Seattle responded

Thank you! We're thrilled to hear that your car was in great shape when you picked it up. We appreciate your kind words for Nik, Simone, and Darren; they truly embody the service we strive for at BMW Seattle. We look forward to assisting you again in the future! Sincerely, London Agrawal | General Manager

May 30, 2025

BMW of Seattle is a much more relaxed environment compared to Bellevue and Tacoma. I would recommend them over the others just based on the principles of good customer service and experience. More

by omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
May 31, 2025 -

BMW Seattle responded

Thank you for your thoughtful review, Omar! We appreciate your kind words about the relaxed environment at BMW Seattle. Our team strives to provide excellent customer service and a positive experience for all our clients. We’re glad to hear that you would recommend us. If you have any questions or need assistance in the future, please feel free to reach out to us. We look forward to seeing you again! Sincerely, London Agrawal | General Manager

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