BMW Seattle

Excellent customer service and updates on the progress of the repairs to my elderly BMW! the repairs to my elderly BMW! More

I order a X5 45e in September and was told I would receive the car before the new year. They valued my trade at $39500. In Nov I was told I the car will not arrive until late January. I specifically a receive the car before the new year. They valued my trade at $39500. In Nov I was told I the car will not arrive until late January. I specifically asked to review the order before it was sent to BMW to make sure it was correct. I was assured they would as they always do. To my surprise the order was submitted and they got it wrong. So they had to resubmit the order which toke an extra 2 weeks. I did not get the X5 until Feb. 6th. When I went in to pick it up they told me my trade was only worth $30000. That's $10000 less then I was quoted. I was very angry and settled on keeping my trade and leasing the X5. Very dishonest sale department and Shad my salesman. I will never do business with them again. More

Sadly the person i had met with is not listed for some reason under any of the category's, But Luckily i had the incredible opportunity to Catch "David" From the Parts Department working and he Single han reason under any of the category's, But Luckily i had the incredible opportunity to Catch "David" From the Parts Department working and he Single handly made my visit to BMW Seattle A unforgettable experience and made the entire process easier than i could have imagined, Plus he has tons of knowledge about all the BMW Models i asked him about. 10/10 The Best interaction possible. Wish i could list him on this Review. Thank you David! Keep up the Awesome Spirit. More

Traded in my vehicle toward the purchase of another with the assistance of Caden after being referred to him from both the Bimmer forums as well as other BMW owners at work. He was extremely easy to work wi the assistance of Caden after being referred to him from both the Bimmer forums as well as other BMW owners at work. He was extremely easy to work with and the transaction went flawlessly. I look forward to working with Caden again in the future. More

Benson is a gem. There's no one else I would have rather worked with on such an important purchase. He's trustworthy, transparent, and extremely helpful. He has becom There's no one else I would have rather worked with on such an important purchase. He's trustworthy, transparent, and extremely helpful. He has become a true go-to for our entire family. More

Bought a car with Benson's help. Benson is very patient and friendly. Nice vehicle and an experience for me. Benson is very patient and friendly. Nice vehicle and an experience for me. More

Salesman Benson was a huge help putting me in the car that I wanted at a price that I was comfortable with. Highly recommend! that I wanted at a price that I was comfortable with. Highly recommend! More

Benson was wonderful to deal with from the very beginning of the sale to the signing of the paperwork- he jumped hoops and hurdles to make this purchase as smooth and swift as possible. I also appreciated hi of the sale to the signing of the paperwork- he jumped hoops and hurdles to make this purchase as smooth and swift as possible. I also appreciated his follow up throughout the order process and even after I drove off the lot with my new car, he checked in with me to ensure 100% satisfaction. Staci in the Finance department was also very pleasant, efficient and knowledgeable to ensure best possible value for the customer - THANK YOU More

This was my first time purchasing a BMW and I ended up purchasing 2 because of Benson Yim. His transparency, responsiveness, and knowledge made me feel confident about my purchase and the the final experi purchasing 2 because of Benson Yim. His transparency, responsiveness, and knowledge made me feel confident about my purchase and the the final experience only validated my gut. More

Benson was great help, couldn’t be more happier with the whole experience at bmw seattle whole experience at bmw seattle More