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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.6
515 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 515 reviews

May 27, 2025

Consistent, excellent service over the past 10 years. Thank you Joshua Logan and service team! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
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May 27, 2025 -

BMW Seattle responded

Thank you for your kind words, Scott! We truly appreciate your loyalty over the past 10 years. It's fantastic to hear that you’ve received consistent, excellent service from Joshua and our team at BMW Seattle. We look forward to continuing to serve you in the future! Sincerely, Tony Watkins | Service Manager

May 27, 2025

I've always had excellent service at BMW Seattle. Scheduling is easy, and the staff is friendly and helpful. The atmosphere is great too! More

by ljamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
May 27, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I'm thrilled to hear that you've consistently experienced excellent service at BMW Seattle. Our team strives to provide friendly and helpful assistance while ensuring a great atmosphere for all our customers. We look forward to welcoming you back on your next visit! Sincerely, Tony Watkins | Service Manager

May 26, 2025

Excellent service all around. Work was high quality, scheduling was smooth, and communication was clear and efficient. The staff are knowledgeable and enthusiastic. Special thanks More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
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May 26, 2025 -

BMW Seattle responded

Thank you for your wonderful review, David! I'm thrilled to hear that you had an excellent experience with us at BMW Seattle. It's great to know that our team's professionalism and enthusiasm made a positive impact. We appreciate your special mention of your service advisor and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

May 26, 2025

Had a seamless and great experience! Waited in the service department lobby and was able to work there till my car was ready! More

by anthonynnishat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Report | Print
May 26, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you had a seamless experience at BMW Seattle and that our service department was able to accommodate you while you worked. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

May 25, 2025

Overall happy with service. However, tire pressures were not checked. In the past, during all my services, even in other brands, tire pressures are inspected. More

by Phoenix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl, Dean Tatro
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May 25, 2025 -

BMW Seattle responded

Thank you for your feedback. I'm glad to hear that you were overall happy with the service you received at BMW Seattle. I understand the importance of checking tire pressures and appreciate you bringing this to our attention. Your experience is valuable to us, and I encourage you to reach out directly to discuss any concerns further. We look forward to serving you again! Sincerely, Tony Watkins | Service Manager

May 24, 2025

Service and parts departments are always a pleasure to work with. Staff is super friendly and very knowledgeable. Have always had a great experience working with them with my last 2 vehicles. More

by apatterson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
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May 24, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I truly appreciate your kind words about our service and parts departments at BMW Seattle. It’s great to hear that our friendly and knowledgeable staff have made your experiences pleasant with your last two vehicles. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

May 24, 2025

I’ve always experienced the best in customer service from the day I purchased the car to the many times I’ve come for service. I love my car. Thank you for taking care of it. More

by ginijo1946
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NIK
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May 25, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve consistently experienced the best in customer service at BMW Seattle. It’s great to know you love your car and feel well taken care of. We look forward to serving you again in the future! Sincerely, London Agrawal | General Manager

May 23, 2025

Wonderful service team. Special kudos to my service advisor, Mr. Andrew Massart, for being super diligent and accommodating. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
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May 24, 2025 -

BMW Seattle responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our service team at BMW Seattle. We'll be sure to share your special kudos with Andrew Massart for his diligence and accommodating service. The team looks forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

May 22, 2025

The staff is courteous and easy to work with and delivered the expected service in a timely manner. More

by Wfritschle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Report | Print
May 23, 2025 -

BMW Seattle responded

Thank you for your review! We appreciate your feedback on our courteous staff and timely service at BMW Seattle. It’s great to hear that you had a positive experience. If there's anything more we can do to enhance your visits, please feel free to reach out. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

May 22, 2025

Great sales and service. This is our 6th BMW from BMW Seattle. London Agrawal and Nathan Morrisette have always been excellent to work with over the years. More

by bruce.remmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
May 23, 2025 -

BMW Seattle responded

Thank you so much for your kind words, Bruce! We're thrilled to hear that you've had such positive experiences at BMW Seattle, especially with London and Nathan. Your loyalty means a lot to us, and we look forward to serving you again for your next BMW. Enjoy your driving experience! Sincerely, Adam Newbold | General Sales Manager

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