BMW of Akron

My new 550 GT is 4th consecutive BMW I've owned (750 iL, M5, 535GT). There's lots of choices out there, but the Dave Walter dealership goes out of its way to honor our long-term relationship and offer me s M5, 535GT). There's lots of choices out there, but the Dave Walter dealership goes out of its way to honor our long-term relationship and offer me special value. I was not in the market for a new car; my former lease ran until November, 2013. And that's where they delivered special value to me by putting me in a 2012 for not much more money, with more features and more fun. I was impressed on two counts. First, that they proactively identified me as a candidate for a new car based on what I was driving and what they had they knew I'd like. Second, that they framed the value proposition in unique ways to motivate me to act. That they even identified me speaks to their level of customer service and attention. Anticipation of need is the highest form of service. That they were able to close the deal with me speaks to their customer skill. And it's the latter count that deserves special mention. I'm a difficult sale. I'm a BMW customer because engineering and driving experience motivate me (I also own a BMW K1600 GT motorcycle). BMW delivers on that promise. But I'm also a value conscious shopper. That I'm in a new lease in two days astounds even me. It's a testimony to my level of trust in the dealership but especially Shujaat. He is unique. Selling is about getting somebody to buy something they don't want or need. Shujaat does not sell. Shujaat engages in the far higher art of appealing to the buyer's informed self-interest. He explored my needs and interests. He put me in the 550 GT. Once driven, hooked. And he went out of his way to improve my deal to satisfy my value needs. One more example of his skill. I can afford to drive any car I want, but there's only so much I'm willing to spend on a car. When I leased my prior car, I was maxed on price on where I wanted to be. Enter Shujaat to talk about wheel insurance. In his patient sytle, no pressure, he explained features and benefits of the protection. Although I was at my limit on price, I signed up, and he went an extra mile and threw in windshield and body damage protection). I'm glad I did. Does he win in the transaction? Yes. But is it my strong impression that he's concerned more for me than him? Yes. I trust my dealership, but I especially trust Shujaat. I can pay him no higher complement. More

This was our first BMW buying experience. Our salesman was Shab Tadayon who was outstanding in all aspects of the purchase. Shab is professional, informative, sincere and caring in his approach to selling was Shab Tadayon who was outstanding in all aspects of the purchase. Shab is professional, informative, sincere and caring in his approach to selling a vehicle. We tried to use a trade but were unable to come to an agreeable price. We agreed to sell it in the private party market. Before we left the dealership Shab promised to find us the perfect car. We did sell our trade in the private market and contacted Shab. During this time he had continually sent emails and photos of vehicles that met our criteria. We also changed that criteria a few times throughout the process. Shab was patient and diligent as he worked to find us our perfect car. We found a vehicle we liked and returned to the dealership for a test drive. Two months had passed since our first visit and I was impressed to see my name & number on a postit note on his computer screen. He was more than helpful during the test drive. After we drove the vehicle, he took the time to test drive the vehicle with us to demonstrate the performance, safety and technology features of the car. Shab is an honest and sincere man who puts his customers needs first. If he tells you something, he will do it. He is a man of his word. The purchase was by far the best buying experience we've ever had and we've had many experiences. Josh was also very helpful in the financing department securing a competitive loan rate with no hidden costs. The entire experience was professional, low keyed and personalized. I would highly recommend Shab and Dave Walter BMW for your next buying experience. We have not dealt with the service department yet but hope it mirrors the rest of the dealership. More

bought a used car on lot that needed 2,000 in repairs by the time i drove it home. Had it in shop by next morning Classic BMW is doing repairs. They knew the condition of vehicle and choose to Sucker some the time i drove it home. Had it in shop by next morning Classic BMW is doing repairs. They knew the condition of vehicle and choose to Sucker someone More

I recently responded to an internet ad and was connected to Michelle who requested information regarding my search for a 2011 Z4. Within in a short time I received an email from Shab Tadayon who said they to Michelle who requested information regarding my search for a 2011 Z4. Within in a short time I received an email from Shab Tadayon who said they had just had a 2011 turned in and he emailed me pictures. This started our relationship. Shab is very professional, low keyed and personable. I knew what my top offer would be and he knew how low he could go. We very quickly came to a number and I appreciate that he did not have to go back and forth with a manager while keeping me waiting. (I had had that experience the day before at another dealership!) The whole transaction was simple and businesslike. I also appreciate Shujaat Siddiqui who did much of the paper work. He is concise and did a good job explaining the process. The atmosophere in the dealership is professional from start to finish. I am very pleased with my purchase and would not hesitate to buy another vehicle there. More

This was my first BMW experience/purchase, and Shab was professional, clear and responsive to all my requests. Test drive and car inspection went smoothly, and we were able to come to a financial agreement professional, clear and responsive to all my requests. Test drive and car inspection went smoothly, and we were able to come to a financial agreement without pressure. Friendly and professional. Additionally, Shab kept his word on all the details. Overall, this experience was exceptional and I highly recommend Shab and the Dave Walter Team. More

Michelle the sales support person was quick with my inquiry and then connected me to Shab, who was wonderful in providing information on the vehicle plus my trade over the phone. We came to a numbers inquiry and then connected me to Shab, who was wonderful in providing information on the vehicle plus my trade over the phone. We came to a numbers and we each checked out the new car plus my trade. Everything went smoothly. Thanks! More

Mr. Tadayon was considerate, informed, and very attentive during the purchase of a per-owned BMW. He performed these duties without pressuring to make an immediate decision. I would recommend Shab to my clo during the purchase of a per-owned BMW. He performed these duties without pressuring to make an immediate decision. I would recommend Shab to my closest friends and Dave Walter BMW is fortunate to have him on board. He is truly an great ambassador for the company. Based on this experience, without hesitation I give a rating of 5! More

This was my first experience with Dave Walter BMW and I must say it was outstanding! The sales team of Mark and Dave provided me with everything I needed to make a buying decision. I was a previous BMW own must say it was outstanding! The sales team of Mark and Dave provided me with everything I needed to make a buying decision. I was a previous BMW owner and then went to Lexus after a bad experience with another BMW dealer, since Lexus wasn't trying to earn my business again, I decided to try BMW again and I was totally blown away by the advanced technology of this automobile. I just might be back to BMW for good! Thanks guys for all your exceptional help in making my car purchase a great experience. Denny More

I purchased a 2012 Certified Pre Owned BMW X5D. As I am out of state from the dealership, Shab Tadayon handled the entire deal by e-mail and courier. Shab agreed on a very competitive purchase price, and w out of state from the dealership, Shab Tadayon handled the entire deal by e-mail and courier. Shab agreed on a very competitive purchase price, and while I did not see the vehicle in person prior to delivery, it turned out to be in immaculate condition and precisely as represented on the dealership's web site. The vehicle was promptly delivered by an employee who provided a thorough demonstration of the vehicle features and set-up. This was a truly no-nonsense transaction. I would without hesitation recommend this dealership. More

I am 57 years old and have purchased or leased many cars in my life. This was without a doubt the most pleasurable experience I've had in making a new car purchase. David, Mark and Joshua were extremely p in my life. This was without a doubt the most pleasurable experience I've had in making a new car purchase. David, Mark and Joshua were extremely professional and friendly, and kept me as a client for Dave Walters BMW. More