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BMW of Akron
Akron, OH
788 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 788 reviews
August 04, 2026
Mario was an absolute delight! He promptly answered any questions I had. The entire staff was incredibly friendly, making my experience a perfect 10/10. I highly recommend BMW of A He promptly answered any questions I had. The entire staff was incredibly friendly, making my experience a perfect 10/10. I highly recommend BMW of Akron to anyone looking for a great car dealership. More
by kathleen
Verified Customer
August 02, 2026
Michelle was nice to work with. That said I cant say anything good about the dealership itself or the service department. Will never use them again That said I cant say anything good about the dealership itself or the service department. Will never use them again More
by rhandrews596
August 02, 2026
Eric was personable, relatable and experienced. Appreciated the human side of buying a car. Worked to find the best match for me and helped coordinate the delivery. Wonderful to work with! Appreciated the human side of buying a car. Worked to find the best match for me and helped coordinate the delivery. Wonderful to work with! More
by Dawn
July 30, 2026
Were willing to work with me on every step of purchasing my new X5! We went outside of our Company Dealer partner to work with BMW Akron. Smart move! my new X5! We went outside of our Company Dealer partner to work with BMW Akron. Smart move! More
by janb0
July 30, 2026
The mechanic who worked on my vehicle did a very nice video review of the condition of my car. I really appreciate the videos when service is being done video review of the condition of my car. I really appreciate the videos when service is being done More
by kimberlylenz
July 30, 2026
Everyone was very polite and helpful. Checking in and out was very efficient. Also, thank you for the car wash! Whom ever the detail associate was for my car wash did an excellent job. It Checking in and out was very efficient. Also, thank you for the car wash! Whom ever the detail associate was for my car wash did an excellent job. It always a pleasure to drive with a clean car wash More
by kimberlylenz
Employees Worked With
Other Employees :
Alyssa was very friendly and helpful
July 29, 2026
Outstanding customer service. Excellent communication and couldn’t have made it an easier to have my X5 45e services there. Excellent communication and couldn’t have made it an easier to have my X5 45e services there. More
by dvargo3
July 27, 2026
Our experience at BMW of Akron was fantastic every step of the way, from initial inquiry through delivery. Eric Eisenhart and Mark Lyon were very professional and great to work with. Loving the M4 Competit of the way, from initial inquiry through delivery. Eric Eisenhart and Mark Lyon were very professional and great to work with. Loving the M4 Competition! More
by Jeff D
July 25, 2026
I appreciated how informative the service department was via the video I was provided. Additionally, I was assisted by the sales team who gave me guidance if I would want to purchase a vehicle! I really enj via the video I was provided. Additionally, I was assisted by the sales team who gave me guidance if I would want to purchase a vehicle! I really enjoyed my visit at the dealership!! More
by aunishakoor
