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BMW of Akron
Akron, OH
727 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 727 reviews
May 11, 2026
Tanner was excellent. Super professional and made the deal happen in no time. Would recommend to anyone wanting to bring home one of these beautiful automobiles. Super professional and made the deal happen in no time. Would recommend to anyone wanting to bring home one of these beautiful automobiles. More
by leandra.schindler
Verified CustomerEmployees Worked With
May 09, 2026
Thorough research to my inquires to determine that a fuel filter does in fact exist for my vehicle and let me know that it does exist but it's located within the gas tank itself. I have asked other dealers a filter does in fact exist for my vehicle and let me know that it does exist but it's located within the gas tank itself. I have asked other dealers and professionals the same question for years. BMW of Akron was the first and only ones to know what can be done to take care of it properly. More
by dsatterfields
May 08, 2026
We had a favorable experience during multiple test drives, getting questions answered, trading in our previous vehicle and during delivery and education of our new x3. drives, getting questions answered, trading in our previous vehicle and during delivery and education of our new x3. More
by jemig
Employees Worked With
Chico Coleman
May 07, 2026
Alexandria was friendly and helpful. She made my service experience painless. I can tell that everyone ant BMW of Akron is mindful of providing value for my dollar. She made my service experience painless. I can tell that everyone ant BMW of Akron is mindful of providing value for my dollar. More
by jaymraymond
May 05, 2026
My experience at BMW was Excellent! Betty is professional, knowledgeable and kind. I would definitely recommend and/or share my experience with others! Betty is professional, knowledgeable and kind. I would definitely recommend and/or share my experience with others! More
by ALICEMAETERRY
May 02, 2026
The staff is very friendly, helpful, and genuinely cares about their customers. They made the entire service experience easy and enjoyable. Five stars for an outstanding team. The Best! about their customers. They made the entire service experience easy and enjoyable. Five stars for an outstanding team. The Best! More
by NoMoreMiniVan
May 02, 2026
Very professional service and attitude were demonstrated throughout the dealership. I have the 3 year warranty and plan to return to this dealership. throughout the dealership. I have the 3 year warranty and plan to return to this dealership. More
by maryannaverell
April 30, 2026
I have dealt with Eric Eisenhart for years. I always get first class attention and service from him and the BMW dealership in general. I always go back there to purchase my vehicles. I always get first class attention and service from him and the BMW dealership in general. I always go back there to purchase my vehicles. More
by BFALKN
