BMW of Albany

This was my first experience with BMW of Albany and it was great! I purchased my car and the Rob was amazing. Within a couple of months I was in accident and the service department took great care of me. was great! I purchased my car and the Rob was amazing. Within a couple of months I was in accident and the service department took great care of me. Victoria handled everything exceptionally. I could not have asked for an easier or better experience! More

Victoria Hardin was very helpful and friendly and explained everything that needed to be done to our car. She made our experience at BMW of Albany great! explained everything that needed to be done to our car. She made our experience at BMW of Albany great! More

Great And Sweet Person Never Had A Bad Experience Can’t Speak Bad On Her Great Costumers Service she perfect in nun book Thank You Speak Bad On Her Great Costumers Service she perfect in nun book Thank You More

Victoria (Tori) always provides excellent customer service. She goes above and beyond to ensure needs are met. It is a pleasure doing business with her! service. She goes above and beyond to ensure needs are met. It is a pleasure doing business with her! More

Victoria was fabulous to work with. She answered all my questions she was very knowledgeable about what I needed to do. She was very helpful in getting me my appointment for my car to be serviced. She was questions she was very knowledgeable about what I needed to do. She was very helpful in getting me my appointment for my car to be serviced. She was very courteous and kind. She arranged for my pick up and for me to be taken back home. Very helpful in all of the the ways that you needed to be thank you Victoria enjoyed working with you. More

Tori has given me exceptional service, going out of her way to set up work on my vehicles to conform to my complex schedule, and assuring that the appropriate technician gets the job so that it’s completed way to set up work on my vehicles to conform to my complex schedule, and assuring that the appropriate technician gets the job so that it’s completed efficiently. She’s a great asset for the dealership! More

I was very pleased with the service I received at BMW OF Albany. Everyone was very friendly. The loaner car was very nice. Thank you Albany. Everyone was very friendly. The loaner car was very nice. Thank you More

Each time I have had to bring my vehicle on to be serviced Victoria always made sure the experience was awesome. She has always been honest and very helpful. I can honestly say, this is the best cust serviced Victoria always made sure the experience was awesome. She has always been honest and very helpful. I can honestly say, this is the best customer service I have ever experienced at any dealership I have ever dealt with. Victoria is definitely an asset to the company! I just love her!! More

Victoria Hardin is phenomenal! She is very professional and efficient. Thank you for Everything! BMW you have a real gem on your team!! Indeed a happy customer and efficient. Thank you for Everything! BMW you have a real gem on your team!! Indeed a happy customer More

Even though we didn’t purchase our X5 from BMW Albany - we received excellent service! The service department went above and beyond to get my tire repair done quickly. we received excellent service! The service department went above and beyond to get my tire repair done quickly. More