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BMW of Alexandria

Alexandria, VA

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Employees
Reviews
Vehicles
4.3
956 Reviews
BMW vehicles are known for delivering world-class driving experiences, and at BMW of Alexandria, we aim to deliver world-class customer service experiences. We've proudly worked with shoppers from all over Washington DC, Arlington VA and Springfield VA, and we'd be only too happy to serve you as well. Whether you're seeking cutting-edge BMW models like the BMW X3, X5, X1, M440i or 330i, or have your eye on some of the competitively priced premium used cars for sale at our Alexandria VA dealership, you can count on finding friendly and extensively experienced associates here at our dealership to guide you to the perfect vehicle and financing plan for you. And even years down the road when your vehicle needs service or genuine BMW replacement parts, you can depend on the certified BMW technicians at our service center for all your repair needs.
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499 South Pickett Street

Alexandria, VA

22304

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Showing 956 reviews

December 25, 2025

This dealership is always clean! The service department (Ms. Esmirna) and loaner department (Courtney) was very helpful in getting me the help I needed while my car was being repair More

by diamondshell24
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Courtney in the loaner department
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December 25, 2025

My experience with BMW of Alexandria has been great! Of the times I have been there all of them have been last minute emergency situations in relation to my vehicle. The dealer has always been accommoda More

by Mikkelk
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Esmirna Romero
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December 25, 2025

BMW of Alexandria hit all the right customer service notes and my service representative Esmirna Paiz-Romero made it all possible. She greeted me with a smile and explained in detail what the recommend More

by MJ
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Esmirna Paiz- Romero
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October 31, 2025

Great customer service (maxim). Good updates on my car during the repair. Came out freshly washed and the inside was clean. More

by Eric
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Recommend Dealer
Yes
Employees Worked With
Maxim
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October 31, 2025

Great services as always, thank you very much for the detailed service and the excellent communication. More

by GP
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Recommend Dealer
Yes
Employees Worked With
Vincent
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October 24, 2025

Work on my vehicle was successfully completed at service appointment on Friday October 24. This was a follow up appointment for items not completed/discussed at my Friday October 3 service appointment. More

by Annette
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Recommend Dealer
Yes
Employees Worked With
Fritz Liebig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 23, 2025

Max is an excellent service manager. Attentive, professional, knowledgeable and friendly. He is the reason I continue to do business with this dealership. More

by paulsanford1
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Recommend Dealer
Yes
Employees Worked With
Max Reznichenko
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October 23, 2025

Ina Pacheco did a excellent job in having my car service today. Great always. Happy! More

by dalem1953
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Recommend Dealer
Yes
Employees Worked With
I talk to Chris Fewell 's son. He was very mice .
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October 09, 2025

Service representative was very professional and helpful with all my needs. I will recommend BMW Alexandria service department to anyone needing top notch service. More

by Kajuanbutler
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Oct 14, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re thrilled to hear that our service team provided professional and helpful support. We truly appreciate your recommendation and look forward to assisting you again in the future.

September 29, 2025

I purchased a BMW with the help of Krishma, and I could not be more impressed with the level of customer service she provided. From the very beginning, Krishma went above and beyond to make sure I felt com More

by Marshall
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krishma Fahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2025 -

BMW of Alexandria responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Krishma provided such attentive and personalized service, making your BMW purchase smooth and enjoyable. We’ll be sure to pass along your kind words to her!

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