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BMW of Alexandria

Alexandria, VA

Overview
Employees
Reviews
4.3
953 Reviews
BMW vehicles are known for delivering world-class driving experiences, and at BMW of Alexandria, we aim to deliver world-class customer service experiences. We've proudly worked with shoppers from all over Washington DC, Arlington VA and Springfield VA, and we'd be only too happy to serve you as well. Whether you're seeking cutting-edge BMW models like the BMW X3, X5, X1, M440i or 330i, or have your eye on some of the competitively priced premium used cars for sale at our Alexandria VA dealership, you can count on finding friendly and extensively experienced associates here at our dealership to guide you to the perfect vehicle and financing plan for you. And even years down the road when your vehicle needs service or genuine BMW replacement parts, you can depend on the certified BMW technicians at our service center for all your repair needs.
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499 South Pickett Street

Alexandria, VA

22304

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Showing 953 reviews

October 31, 2025

Great customer service (maxim). Good updates on my car during the repair. Came out freshly washed and the inside was clean. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim
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October 31, 2025

Great services as always, thank you very much for the detailed service and the excellent communication. More

by GP
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Vincent
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October 24, 2025

Work on my vehicle was successfully completed at service appointment on Friday October 24. This was a follow up appointment for items not completed/discussed at my Friday October 3 service appointment. More

by Annette
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fritz Liebig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 23, 2025

Ina Pacheco did a excellent job in having my car service today. Great always. Happy! More

by dalem1953
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Recommend Dealer
Yes
Employees Worked With
I talk to Chris Fewell 's son. He was very mice .
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October 23, 2025

Max is an excellent service manager. Attentive, professional, knowledgeable and friendly. He is the reason I continue to do business with this dealership. More

by paulsanford1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Max Reznichenko
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October 09, 2025

Service representative was very professional and helpful with all my needs. I will recommend BMW Alexandria service department to anyone needing top notch service. More

by Kajuanbutler
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Oct 14, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re thrilled to hear that our service team provided professional and helpful support. We truly appreciate your recommendation and look forward to assisting you again in the future.

September 29, 2025

I purchased a BMW with the help of Krishma, and I could not be more impressed with the level of customer service she provided. From the very beginning, Krishma went above and beyond to make sure I felt com More

by Marshall
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krishma Fahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2025 -

BMW of Alexandria responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Krishma provided such attentive and personalized service, making your BMW purchase smooth and enjoyable. We’ll be sure to pass along your kind words to her!

September 13, 2025

The service rep Myrana was so kind and helpful. I recommend working with her all the time. More

by jasonmshannon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Myrana
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Sep 24, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re thrilled to hear that Myrana provided such helpful and friendly service. We’ll be sure to share your recommendation with her, and we look forward to serving you again.

September 10, 2025

I was pleasantly surprised with how relatively quickly my car was serviced. The waiting area was comfortable with a nice coffee selection and snacks. Most importantly Maxim kept me informed throughout the mo More

by hirsch.jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim Reznichenko
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Sep 24, 2025 -

BMW of Alexandria responded

We’re glad to hear your service experience was quick and comfortable! Maxim will be happy to know you appreciated the updates throughout your visit. We look forward to serving you again!

September 02, 2025

Jason was extremely helpful throughout the process and communicated with me throughout the entire repair process of my vehicle. Would definitely recommend this dealership if your BMW is in need of repair. More

by Alexnelson1544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McNally
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Sep 03, 2025 -

BMW of Alexandria responded

We’re happy to hear Jason kept you informed and made the repair process smooth and stress-free. Thank you for recommending us! We’re always here to take great care of your BMW and look forward to serving you again.

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