Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Alexandria
Alexandria, VA
951 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers.
With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 951 reviews
October 24, 2025
Work on my vehicle was successfully completed at service appointment on Friday October 24. This was a follow up appointment for items not completed/discussed at my Friday October 3 service appointment. appointment on Friday October 24. This was a follow up appointment for items not completed/discussed at my Friday October 3 service appointment. More
by Annette
Employees Worked With
October 23, 2025
Max is an excellent service manager. Attentive, professional, knowledgeable and friendly. He is the reason I continue to do business with this dealership. Attentive, professional, knowledgeable and friendly. He is the reason I continue to do business with this dealership. More
by paulsanford1
Employees Worked With
Max Reznichenko
October 09, 2025
Service representative was very professional and helpful with all my needs. I will recommend BMW Alexandria service department to anyone needing top notch service. with all my needs. I will recommend BMW Alexandria service department to anyone needing top notch service. More
by Kajuanbutler
Employees Worked With
Michael Smith
September 29, 2025
I purchased a BMW with the help of Krishma, and I could not be more impressed with the level of customer service she provided. From the very beginning, Krishma went above and beyond to make sure I felt com not be more impressed with the level of customer service she provided. From the very beginning, Krishma went above and beyond to make sure I felt comfortable and informed throughout the entire process. She took the time to answer all of my questions thoroughly, explained every detail with patience, and never made me feel rushed or pressured. What stood out most was her genuine care. She wasn’t just focused on selling a car, but on making sure I found the right vehicle for my needs. Her professionalism, attention to detail, and friendly demeanor made the experience smooth and enjoyable. It’s rare to find someone who combines expertise with such a personal touch, but Krishma does it effortlessly. If you’re considering purchasing a BMW, I highly recommend working with Krishma. Her superior customer service and dedication truly set her apart. More
by Marshall
Employees Worked With
September 10, 2025
I was pleasantly surprised with how relatively quickly my car was serviced. The waiting area was comfortable with a nice coffee selection and snacks. Most importantly Maxim kept me informed throughout the mo car was serviced. The waiting area was comfortable with a nice coffee selection and snacks. Most importantly Maxim kept me informed throughout the morning. More
by hirsch.jill
Employees Worked With
Maxim Reznichenko
September 02, 2025
Jason was extremely helpful throughout the process and communicated with me throughout the entire repair process of my vehicle. Would definitely recommend this dealership if your BMW is in need of repair. communicated with me throughout the entire repair process of my vehicle. Would definitely recommend this dealership if your BMW is in need of repair. More
by Alexnelson1544
Employees Worked With
Jason McNally
August 30, 2025
The sales process was pretty straightforward until financing got involved and initially showed me an interest rate in the high 7% range while I have an 820 credit score. It was reduced after they subm financing got involved and initially showed me an interest rate in the high 7% range while I have an 820 credit score. It was reduced after they submitted to more banks other than BMW and CapitalOne. Then came the sales pitch for all of the additional warranties. This needs to be done during the sales process and NOT the end when all you want to do is sign the paperwork. I then purchased the dealer applied Cilajet ceramic coating. What a mistake! As I read on a few sites, the dealer is not a professional detailer and it really showed. The First time they returned the car with water marks on the hood, dirty door panels and had not touched the roof. To make it up to me they brought a loaner to my workplace and took the car. I got it back yesterday and although it looks “cleaner”, there are still some swirl marks and hard water spots still on the hood. Like other websites have said, give your $1K to a professional detailer and skip the dealer! More
by stoverscottb
Employees Worked With
Other Employees :
Xavier Martinez
