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BMW of Alexandria
Alexandria, VA
807 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers.
With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 816 reviews
June 01, 2025
Great service, friendly staff from arrival through cashier. Great job keeping me updated on status of my service and additional suggested services as well as cost. Only issue was excessive wait time t cashier. Great job keeping me updated on status of my service and additional suggested services as well as cost. Only issue was excessive wait time to turn in my car for service. My appointment was at 0800 and I arrive at 0750. It took until 0840 to see a service representative. There was still a long line of cars waiting to get service when I departed. Everything after car turn in was perfect. More
by alazarski175
Employees Worked With
Rene Osoria - outstanding job
June 01, 2025
The service at BMW Alexandria was perfect. I dropped my car off for an oil change and the staff made it an effortless process. I dropped my car off for an oil change and the staff made it an effortless process. More
by madelynrbailey
Employees Worked With
June 01, 2025
I had a great buying experience with BMW Anexandria professional and easy to work with on the sales side. However, the service side consistently falls short. This Saturday, I scheduled a 9 AM drop-o professional and easy to work with on the sales side. However, the service side consistently falls short. This Saturday, I scheduled a 9 AM drop-off to address a slow tire leak. Despite the appointment, it took 65 minutes before I was able to drop off my vehicle, and it wasn’t taken in until 10:05 AM. Unfortunately, long waits like this are not unusual. The appointment schedule doesn’t seem to have any real flow control or meaning. While they did replace the tire, my vehicle was returned with visible scratches, and the new tire wasn’t even inflated to the recommended PSI. Disappointing to see such a lack of care and attention to detail after an otherwise positive purchase experience. More
by raymond.welsh
Employees Worked With
May 31, 2025
Not impressed with the customer service at my last visit; seemed to be tension between employees seemed to be tension between employees More
by lmiller2488
Employees Worked With
May 31, 2025
Service department is next level amazing! The entire staff is incredibly friendly, explains everything thoroughly and is constantly communicating with you on the details of your car. The entire staff is incredibly friendly, explains everything thoroughly and is constantly communicating with you on the details of your car. More
by anthonyjhe
Employees Worked With
Maxim reznichenko
May 31, 2025
The service is becoming better. I appreciate seeing the subtle changes and the focus on better customer service on the front end. Please continue. I appreciate seeing the subtle changes and the focus on better customer service on the front end. Please continue. More
by Queeneelove
Employees Worked With
May 30, 2025
Staff are nice and considerate. Service manager and director were accommodating to my needs and I really appreciated that. Service manager and director were accommodating to my needs and I really appreciated that. More
by Jocelyngoodwin13
Employees Worked With
