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BMW of Alexandria
Alexandria, VA
960 Reviews
BMW vehicles are known for delivering world-class driving experiences, and at BMW of Alexandria, we aim to deliver world-class customer service experiences. We've proudly worked with shoppers from all over Washington DC, Arlington VA and Springfield VA, and we'd be only too happy to serve you as well. Whether you're seeking cutting-edge BMW models like the BMW X3, X5, X1, M440i or 330i, or have your eye on some of the competitively priced premium used cars for sale at our Alexandria VA dealership, you can count on finding friendly and extensively experienced associates here at our dealership to guide you to the perfect vehicle and financing plan for you. And even years down the road when your vehicle needs service or genuine BMW replacement parts, you can depend on the certified BMW technicians at our service center for all your repair needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:30 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Top Reviewed Employees
Latest Reviews
May 03, 2026
Top notch customer service!
I was greeted at the door by Karen Cruz for our appointment, and was immediately offered water, coffee, tea, snacks. She escorted me to her desk, and
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by NikNak116
Employees Worked With
March 23, 2026
UPDATE: After posting this review, I received a call from
Melvin Reyes, Assistant Service Manager. He gave me a credit for the services that I felt I was misled about. I’m altering this review from 1 to 3
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by Josh Rogin
Employees Worked With
Jhett Nealy
March 20, 2026
I met with the Finance Manager while having service work
done to inquire about an extended warranty for my BMW I8 Roadster. He provided me an estimate and said he’d call me the next day as he needed to conf
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by Ekorn617
Employees Worked With
Dealership Inventory (352 Vehicles)
Photos & Amenities
- Cable TV
- Authorized Parts Store
- Free Drinks
- Drive-In Service
- Free WiFi
- Free Coffee
- Pet Friendly
- Laptop Computers
- Shuttle Service
- Television
- Customer Lounge Area
- Home Delivery
- Authorized Accessories Store
- After Hours Drop-Off
- Virtual Appointments
