Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back

BMW of Alexandria

3.1

535 Lifetime Reviews

499 South Pickett Street, Alexandria, Virginia 22304
Contact Dealership

Top Reviewed Employees

Alina  Iturbe at BMW of Alexandria

Alina Iturbe

Social Media & Dealer Reputation Representative
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Alex Clayton at BMW of Alexandria

Alex Clayton

Social Media and Digital Reputation
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

October 24, 2019

"WORST DEALER EVER. HORRIBLE SERVICE, RUDE PEOPLE"

- stupidBMWAlexandria

RUN AWAY!!!!! RIDICULOUSLY TERRIBLE SERVICE, VERY RUDE PEOPLE, BAD ATTITUDE, POOR PHONE MANNERS, VERY UNRESPONSIVE, THIS IS THE WORST EXPERIENCE THAT I EVER HAD IN MY LIFE. YOU BOUGHT BMW CAR AND THE SERVICE HERE IS DEFINITELY NOT WHAT YOU ARE EXPECTING. There are so many BMW dealers in this area, you don't have to go to this one unless you want to get pissed off.

Read More

Employees Worked With

Other Employees : everyone

September 08, 2019

"Not customer service oriented"

- DB

I drove 4 hours to purchase a 2018 M550. I didn't finance and the whole process still took five hours. Ridiculous. They didn't even top off the fluids after we asked them to. Customers are shuffled through the process like cattle with long wait times.

Read More

Employees Worked With

Paul

August 30, 2019

"Two damaged M vehicles"

- DAY LABORER

Service has previously damaged two of my M vehicles. Both vehicles valued at over 100k new. I have dashcam videos of both incidents which include gross negligence and disregard for their customer's property. One of the two incidents shows them revving the engine excessively in traffic and breaking speed limits while taking my car to and from the grocery store. Both Service director and General manager, including a corporate representative refused to make me whole for the damages (DV), time off that I had to take off, and refused the use of a service loaner during the repairs. The most they offered me was internet wholesale pricing on parts that I did not need. The GM Levant Inal- Service Director Todd Hartje have extremely disappointed me in their unwillingness to compromise.

Read More

Employees Worked With

Levant Inal; Todd Hartje

Featured Inventory

2019 BMW X3

$41,985

View Vehicle Details

2019 BMW X5

$56,490

View Vehicle Details

2019 BMW X5

$55,900

View Vehicle Details
Used 2016 BMW X1 car, priced at $25,900

2016 BMW X1

$25,900

View Vehicle Details

Photos & Amenities

  • Cable TV
  • Authorized Parts Store
  • Free Drinks
  • Drive-In Service
  • Free WiFi
  • Free Coffee
  • Pet Friendly
  • Laptop Computers
  • Shuttle Service
  • Television
  • Customer Lounge Area
  • Authorized Accessories Store
  • After Hours Drop-Off
BMW of Alexandria, Alexandria, VA, 22304