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BMW of Alexandria

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BMW of Alexandria

Name: BMW of Alexandria
Address: 499 South Pickett Street, Alexandria, VA, 22304, US
Telephone: (703) 684-8500
Rating: 3.1

3.1

535 Lifetime Reviews

499 South Pickett Street, Alexandria, Virginia 22304 Directions

Sales: (703) 684-8500

Service: (877) 300-6394

Parts: (877) 300-6394

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Average

50% Recommended

3.1

535 Lifetime Reviews

View 3 Awards

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A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Welcome to BMW of Alexandria - Arlington! Your home for BMW savings! Whether you're shopping for a new BMW or used car or truck, ordering parts, or need service on your current vehicle, our experienced professionals will be happy to assist you in any way they can. BMW of Arlington is a locally owned business that provides our customers with a comfortable and pleasant buying experience without the pressure. Our positive reputation in the community and high customer satisfaction ratings set us apart from the competition. So come visit BMW of Alexandria - Arlington, your friendly neighborhood dealer for superior products and quality services …we look forward to seeing you!

Top Reviewed Employees

Alina Iturbe

Social Media & Dealer Reputation Representative

not yet
rated

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Alex Clayton

Social Media and Digital Reputation

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rated

View 1 Review

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Latest Reviews

October 24, 2019

"WORST DEALER EVER. HORRIBLE SERVICE, RUDE PEOPLE"

- stupidBMWAlexandria

RUN AWAY!!!!! RIDICULOUSLY TERRIBLE SERVICE, VERY RUDE PEOPLE, BAD ATTITUDE, POOR PHONE MANNERS, VERY UNRESPONSIVE, THIS IS THE WORST EXPERIENCE THAT I EVER HAD IN MY LIFE. YOU BOUGHT BMW CAR AND THE SERVICE HERE IS DEFINITELY NOT WHAT YOU ARE EXPECTING. There are so many BMW dealers in this area, you don't have to go to this one unless you want to get pissed off.

Employees Worked With

Alex Clayton

1.0

Alina Iturbe

1.0

Other Employees : everyone

September 08, 2019

"Not customer service oriented"

- DB

I drove 4 hours to purchase a 2018 M550. I didn't finance and the whole process still took five hours. Ridiculous. They didn't even top off the fluids after we asked them to. Customers are shuffled through the process like cattle with long wait times.

Employees Worked With

Paul

August 30, 2019

"Two damaged M vehicles"

- DAY LABORER

Service has previously damaged two of my M vehicles. Both vehicles valued at over 100k new. I have dashcam videos of both incidents which include gross negligence and disregard for their customer's property. One of the two incidents shows them revving the engine excessively in traffic and breaking speed limits while taking my car to and from the grocery store. Both Service director and General manager, including a corporate representative refused to make me whole for the damages (DV), time off that I had to take off, and refused the use of a service loaner during the repairs. The most they offered me was internet wholesale pricing on parts that I did not need. The GM Levant Inal- Service Director Todd Hartje have extremely disappointed me in their unwillingness to compromise.

Employees Worked With

Levant Inal; Todd Hartje

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