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BMW of Alexandria

Alexandria, VA

4.2
807 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers. With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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499 South Pickett Street

Alexandria, VA

22304

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Showing 812 reviews

May 31, 2025

Service department is next level amazing! The entire staff is incredibly friendly, explains everything thoroughly and is constantly communicating with you on the details of your car. More

by anthonyjhe
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Recommend Dealer
Yes
Employees Worked With
Maxim reznichenko
May 31, 2025

Not impressed with the customer service at my last visit; seemed to be tension between employees More

by lmiller2488
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Recommend Dealer
Yes
Employees Worked With
Marcello Minor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Service is extremely slow. You have to actively seek out help from everybody who works there. More

by Lina
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Recommend Dealer
No
Employees Worked With
Max
May 31, 2025

I have been a loyal customer of BMW of Alexandria for years, and my experience has been nothing short of exceptional. More

by blord2005
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Recommend Dealer
Yes
Employees Worked With
Maxim Reznichenko
May 31, 2025

The service is becoming better. I appreciate seeing the subtle changes and the focus on better customer service on the front end. Please continue. More

by Queeneelove
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Recommend Dealer
Yes
Employees Worked With
Donta Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Staff are nice and considerate. Service manager and director were accommodating to my needs and I really appreciated that. More

by Jocelyngoodwin13
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Recommend Dealer
Yes
Employees Worked With
Fritz Liebig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

They’ve always provided excellent repair service—friendly, knowledgeable, and informative. The new scheduling web site needs work, but drop off and pick up wait times were much smaller than More

by Allan
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Recommend Dealer
Yes
Employees Worked With
Daniel
May 30, 2025

Excellent ball the way around. This is my 6th vehicle with you! Thanks fir your great service. More

by stephentrippe
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Recommend Dealer
Yes
Employees Worked With
Donta Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Hartje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fritz Liebig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Hilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcello Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lindeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anisha Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aido Niri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I’ve had the opportunity to work with a few of the service reps and they’ve all been a great help. From thorough breakdowns of what services consist of to the type of customer service you’d only expec More

by Metro North
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Recommend Dealer
Yes
Employees Worked With
Eppes, Romanov, Pacheco
May 29, 2025

Everyone was courteous and was able to get my car back to me on the same day after service. More

by jjt5047
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brittany Gunn
1
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