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BMW of Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.3
960 Reviews
BMW vehicles are known for delivering world-class driving experiences, and at BMW of Alexandria, we aim to deliver world-class customer service experiences. We've proudly worked with shoppers from all over Washington DC, Arlington VA and Springfield VA, and we'd be only too happy to serve you as well. Whether you're seeking cutting-edge BMW models like the BMW X3, X5, X1, M440i or 330i, or have your eye on some of the competitively priced premium used cars for sale at our Alexandria VA dealership, you can count on finding friendly and extensively experienced associates here at our dealership to guide you to the perfect vehicle and financing plan for you. And even years down the road when your vehicle needs service or genuine BMW replacement parts, you can depend on the certified BMW technicians at our service center for all your repair needs.
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499 South Pickett Street

Alexandria, VA

22304

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Showing 960 reviews

June 05, 2025

Great service. Prompt and responsive tech advisors. Finance department was quick and easy too. No experience with sales dept. More

by spiderz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Aliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Smith
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your positive feedback! We’re glad to hear our service and finance teams provided a prompt and smooth experience. If you ever need assistance or want to explore our sales options, we’re here to help!

June 05, 2025

Service was on point and I was consistently updated each step of the way. They can get a bit swamped, but do everything they can to be efficient. More

by b200b3031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim Reznichenko
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We appreciate your understanding during busy times and are glad our team kept you informed throughout the service process. Looking forward to serving you again!

June 05, 2025

They were very helpful resolving my problem. They were responsive and efficient. Your service is very much appreciated. Thank you! More

by sjrivers2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re glad to hear our team was able to assist you promptly and effectively. We appreciate your feedback and look forward to helping you again.

June 05, 2025

Jason was really helpful with my recent service - provided good pricing, helped look for discounts and communicated proactively about the timing of when my service would be complete. More

by lamprey.makeup3y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McNally
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your positive experience! We’re glad to hear Jason provided helpful service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again.

June 05, 2025

Maxim was excellent. Very happy with the way he handled the whole process. Thanks a lot. More

by ademirguckunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re glad to hear Maxim provided excellent service and made the process smooth for you. We appreciate your feedback!

June 05, 2025

Mike the service advisor did a phenomenal job. He was extremely helpful and made the process smooth. I will be coming back to this dealership for all bmw related work. More

by Zaimiryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your positive experience! We’re happy to hear Mike provided helpful and smooth service. Looking forward to assisting you with all your future BMW needs!

June 05, 2025

I had a great experience taking my car to bmw of alexandria. They kept my very informed throughout the process. More

by taylorderik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We’re glad to hear you felt well informed throughout your service visit at BMW of Alexandria.

June 04, 2025

It's difficult to get hold any one working there, especially on the phone. Once you get in contact they do a through job. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esmirna Paiz-Romero
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your feedback. We understand how important timely communication is and appreciate you sharing your experience. We’re glad to hear the thorough service met your expectations.

June 04, 2025

Excellent experience in purchasing my leased vehicle and having routine services performed. Been a customer for 13 years. More

by ebe1101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossein Alavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service - Ina Pacheco
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for being a valued customer for 13 years! We’re thrilled to hear about your excellent experience both purchasing and servicing your vehicle. We look forward to continuing to serve you for many years to come.

June 04, 2025

Great experience both with the purchase of my vehicle and my first service. Highly recommend. More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Braslavskiy
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Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your positive experience with both your vehicle purchase and service! We appreciate your recommendation and look forward to assisting you again in the future.

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