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BMW of Alexandria
Alexandria, VA
959 Reviews
BMW vehicles are known for delivering world-class driving experiences, and at BMW of Alexandria, we aim to deliver world-class customer service experiences. We've proudly worked with shoppers from all over Washington DC, Arlington VA and Springfield VA, and we'd be only too happy to serve you as well. Whether you're seeking cutting-edge BMW models like the BMW X3, X5, X1, M440i or 330i, or have your eye on some of the competitively priced premium used cars for sale at our Alexandria VA dealership, you can count on finding friendly and extensively experienced associates here at our dealership to guide you to the perfect vehicle and financing plan for you. And even years down the road when your vehicle needs service or genuine BMW replacement parts, you can depend on the certified BMW technicians at our service center for all your repair needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:30 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 959 reviews
June 04, 2025
I received excellent customer service from Bella. She made me feel at ease with my situation, handled everything with a sense of urgency and kindness, and truly went above and beyond to take care of She made me feel at ease with my situation, handled everything with a sense of urgency and kindness, and truly went above and beyond to take care of me. More
by Cmcastellon5
Employees Worked With
Bella Diaz
June 04, 2025
I can always trust that the service, experience and handling of my vehicle will be top notch when visiting BMW of Alexandria. My advisor Bella listens intently while focusing on providing only the most handling of my vehicle will be top notch when visiting BMW of Alexandria. My advisor Bella listens intently while focusing on providing only the most superb results within the time promised. More
by adenine-hubcap7h
Employees Worked With
Bella Diaz
June 03, 2025
The service advisor Maxim was very helpful and the service was great— which is why I have purchased five new vehicles from this dealership. service was great— which is why I have purchased five new vehicles from this dealership. More
by dcubed
Employees Worked With
Maxim Reznichenko
June 03, 2025
Marcel took extra time to look up past work done on our vehicle too help me understand why the work wasn't requested sooner. Excellent communications on the work deing done on our vehicle. vehicle too help me understand why the work wasn't requested sooner. Excellent communications on the work deing done on our vehicle. More
by Kevin
Employees Worked With
Marcello Minor
June 03, 2025
My representative, Maxim, was awesome and helped me with everything I needed. I had no issues with what needed to be fixed with my vehicle. everything I needed. I had no issues with what needed to be fixed with my vehicle. More
by samguerrero355
Employees Worked With
Maxim Reznichenko
June 02, 2025
Everything went well. I was received punctually. My car was checked and repaired as expected. Communication with Marcel was good. I was received punctually. My car was checked and repaired as expected. Communication with Marcel was good. More
by Andre
Employees Worked With
Marcello Minor
