
BMW of Alexandria
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Process from start to finish was fantastic! My service tech, Fritz kept me up to date with daily texts to let me know status of car. Car was fixed timely and returned to me promptly! My service tech, Fritz kept me up to date with daily texts to let me know status of car. Car was fixed timely and returned to me promptly! More
It was very professional dealing with BMW of Alexandria. Max stayed in touch with me via text message the entire time that my car was in the shop. I’m very satisfied with the service I received. Max stayed in touch with me via text message the entire time that my car was in the shop. I’m very satisfied with the service I received. More
The service I received from BMW of Alexandria far exceeded my expectations. From start to finish, everyone was professional, courteous, and friendly. My service advisor, Fritz, went above and beyond exceeded my expectations. From start to finish, everyone was professional, courteous, and friendly. My service advisor, Fritz, went above and beyond to assist me and worked tirelessly to resolve my issue. I truly appreciate the time and care they took to address my concerns. Without a doubt, they have earned my trust and will be my go-to service provider for all my vehicle needs. More
When an appointment is made for an oil change, the wait should not be more than 1.5 hrs. 4-5 hours is not acceptable and defeats the purpose of making an appointment. If the dealership is not competent to should not be more than 1.5 hrs. 4-5 hours is not acceptable and defeats the purpose of making an appointment. If the dealership is not competent to complete an oil change in that time. Do not offer appointments to customers and washer their time by waiting for 4-5 hours. No oil change should take that long. More
Technical inspection was very thorough and the needed work was done with care of details. The staff were very polite and helpful. work was done with care of details. The staff were very polite and helpful. More
Entire car service experience was amazing; from drop off, provided loaner, in between updates/communication/ confirmations to pick up. Huge thanks to Bulent, Ina, Kathleen, Steve and cashier crew. Whole team provided loaner, in between updates/communication/ confirmations to pick up. Huge thanks to Bulent, Ina, Kathleen, Steve and cashier crew. Whole team are super kind, caring and professional!!! More
Mike Smith was exceptional! He's very thorough and took the time to explain, and go over the services needed, cost associated with those and what would be covered. It was our fi He's very thorough and took the time to explain, and go over the services needed, cost associated with those and what would be covered. It was our first time at this location as we just moved to the area and we were very pleased with the customer service. More