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BMW of Alexandria

Alexandria, VA

4.3
937 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers. With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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499 South Pickett Street

Alexandria, VA

22304

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Showing 937 reviews

June 25, 2025

Process from start to finish was fantastic! My service tech, Fritz kept me up to date with daily texts to let me know status of car. Car was fixed timely and returned to me promptly! More

by S.lisa.caccamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fritz Liebig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for sharing your great experience! We’re glad Fritz kept you informed and that your service was timely and smooth from start to finish.

June 25, 2025

The dealership provided outstanding and speedy service at a time of need. The Service representative was very professional and courteous. More

by Erica Smith
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McNally
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for sharing your positive experience! We’re glad the team provided professional, courteous, and timely service when you needed it most.

June 25, 2025

It was very professional dealing with BMW of Alexandria. Max stayed in touch with me via text message the entire time that my car was in the shop. I’m very satisfied with the service I received. More

by HenriTheGr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim Reznichenko
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for your positive feedback! We’re glad Max kept you informed and that you’re satisfied with your service at BMW of Alexandria.

June 24, 2025

The service I received from BMW of Alexandria far exceeded my expectations. From start to finish, everyone was professional, courteous, and friendly. My service advisor, Fritz, went above and beyond More

by LCH49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fritz Liebig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for sharing your positive experience! We’re thrilled Fritz and the team exceeded your expectations with their professionalism and care. We look forward to being your trusted service provider for all your vehicle needs.

June 24, 2025

A competent professional organization. They do quality work. I’ve been happy with their service since I bought my car in 2017 More

by Tciantra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esmira Piaz Romero
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for your continued trust since 2017. We’re glad to hear you’re happy with the quality service provided. We look forward to supporting you and your vehicle for years to come!

June 24, 2025

When an appointment is made for an oil change, the wait should not be more than 1.5 hrs. 4-5 hours is not acceptable and defeats the purpose of making an appointment. If the dealership is not competent to More

by No
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jun 27, 2025 -

BMW of Alexandria responded

Thanks for sharing your feedback. We appreciate you letting us know about the wait times for your oil change appointment. We’re always working to improve scheduling and service flow to better accommodate our customers’ needs.

June 23, 2025

Max was terrific. Got me the service I needed and even needing new rear tires we scheduled a future appointment. Thank you! More

by alcrittenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Jun 23, 2025 -

BMW of Alexandria responded

Thank you for the kind feedback! We're glad to hear your visit went smoothly and appreciate you scheduling your next appointment with us. Looking forward to seeing you again soon!

June 23, 2025

Technical inspection was very thorough and the needed work was done with care of details. The staff were very polite and helpful. More

by Munch
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cynthia Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We’re pleased to hear the inspection was thorough and the work was done with attention to detail. Your kind words about our staff are appreciated.

June 23, 2025

Entire car service experience was amazing; from drop off, provided loaner, in between updates/communication/ confirmations to pick up. Huge thanks to Bulent, Ina, Kathleen, Steve and cashier crew. Whole team More

by ilker.arslan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bulent Inal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ina, Kathleen, Steven
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for sharing your fantastic experience! We’re thrilled the entire team made your service visit smooth and pleasant. Your kind words mean a lot!

June 23, 2025

Mike Smith was exceptional! He's very thorough and took the time to explain, and go over the services needed, cost associated with those and what would be covered. It was our fi More

by Q7991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for your feedback! We’re glad Mike provided thorough, clear explanations and made your first visit a positive one. Welcome to the area, and we look forward to serving you again!