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BMW of Alexandria

Alexandria, VA

4.3
841 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers. With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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499 South Pickett Street

Alexandria, VA

22304

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Showing 841 reviews

June 02, 2025

Great Customer Service and Professionalism. They kept me in the know with updates. I ve been coming to this dealership since 2014 More

by BK718
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Maxim Reznichenko
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your continued loyalty since 2014! We appreciate your kind words about our customer service and communication. Looking forward to serving you for many more years.

June 02, 2025

Clean, comfortable facility with a professional workforce! The valets welcoming reception is always appreciated. As always, I am very pleased with Ahmed’s work. He does an excellent job and, h More

by Dawn
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel Braslavskiy, Ahmed (Mechanic), Rene Osorio! All provided 5 star service!
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your detailed experience! We’re delighted to hear that our team, including Ahmed, Daniel, and Rene, provided you with such attentive and professional service. It’s great to know the facility and valet reception met your expectations as well. We appreciate your continued trust and look forward to serving you again!

June 02, 2025

Great service manager with good spirits. Also great service technicians. Always keep you informed of vehicle status. More

by Lmichaelw71
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rene Rosorio
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re glad to hear that our service manager and technicians kept you well informed and provided great service. We appreciate your feedback and look forward to assisting you again.

June 02, 2025

Had some issues initially—used car we bought had serious issue that should not have passed inspection. Took some doing but dealership took care of it. Also, hard sell on extra warranty coverage was too much More

by amywendel67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esmirna
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your feedback. We’re glad to hear that our team was able to address the initial issues and that Esmirna provided excellent service. We appreciate your honesty and will continue striving to improve the overall experience. If you have any further concerns, please feel free to reach out.

June 02, 2025

Everything went well. I was received punctually. My car was checked and repaired as expected. Communication with Marcel was good. More

by Andre
Recommend Dealer
Yes
Employees Worked With
Marcello Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We're glad to hear everything went smoothly and that communication with Marcel met your expectations. We look forward to serving you again.

June 01, 2025

Great service, friendly staff from arrival through cashier. Great job keeping me updated on status of my service and additional suggested services as well as cost. Only issue was excessive wait time t More

by alazarski175
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rene Osoria - outstanding job
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for the feedback — we’re glad to hear the rest of your visit went smoothly and that our team kept you well-informed throughout the process. We understand how valuable your time is and appreciate you sharing your experience. Your comments will be shared with our team as we continue working to improve the check-in process. We look forward to welcoming you back again!

June 01, 2025

The service at BMW Alexandria was perfect. I dropped my car off for an oil change and the staff made it an effortless process. More

by madelynrbailey
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fritz Liebig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for the kind words! We're glad to hear your visit was seamless and appreciate you trusting us with your vehicle. Look forward to seeing you next time!

June 01, 2025

I had a great buying experience with BMW Anexandria professional and easy to work with on the sales side. However, the service side consistently falls short. This Saturday, I scheduled a 9 AM drop-o More

by raymond.welsh
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Krishma Fahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your feedback. It’s disappointing to hear about your recent service visit, especially after a positive sales experience. While it’s never the experience we aim for, your concerns are important to us. Please feel free to reach out to our Care Team at careteam@bmwofalexandria.com so we can review this further and work toward a resolution. We appreciate you bringing this to our attention.

May 31, 2025

They have done a great job taking care of what I needed, even on an urgent basis. More

by GriffinSpace
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ina Pacheco
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for the kind feedback — glad to hear our team was able to assist you promptly when it mattered most. We appreciate you choosing us and look forward to seeing you again!

May 31, 2025

Service department is next level amazing! The entire staff is incredibly friendly, explains everything thoroughly and is constantly communicating with you on the details of your car. More

by anthonyjhe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Maxim reznichenko
Jun 05, 2025 -

BMW of Alexandria responded

We’re thrilled to hear you had such a positive experience with our service department! Thank you for sharing your kind words about the team’s friendliness and communication.