Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Alexandria
Alexandria, VA
964 Reviews
BMW vehicles are known for delivering world-class driving experiences, and at BMW of Alexandria, we aim to deliver world-class customer service experiences. We've proudly worked with shoppers from all over Washington DC, Arlington VA and Springfield VA, and we'd be only too happy to serve you as well. Whether you're seeking cutting-edge BMW models like the BMW X3, X5, X1, M440i or 330i, or have your eye on some of the competitively priced premium used cars for sale at our Alexandria VA dealership, you can count on finding friendly and extensively experienced associates here at our dealership to guide you to the perfect vehicle and financing plan for you. And even years down the road when your vehicle needs service or genuine BMW replacement parts, you can depend on the certified BMW technicians at our service center for all your repair needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:30 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 964 reviews
June 26, 2025
Excellent experience. I was able to get a prompt appointment, and I was seen on time. I appreciate the extra effort to help get a loaner. I was updated regularly while my I was able to get a prompt appointment, and I was seen on time. I appreciate the extra effort to help get a loaner. I was updated regularly while my car was in the shop, and costs were transparent. Checkout was smooth too, very friendly staff. More
by torrancebrendan
Employees Worked With
Maxim
June 26, 2025
My wife paid for oil change the same day of service. She paid what the dealer charged. A dealer employee called me 5 days later claiming that I owed less than $20 in taxes and threatened that they would She paid what the dealer charged. A dealer employee called me 5 days later claiming that I owed less than $20 in taxes and threatened that they would pass the bill to collections if I did not pay by the end of the day. I asked to speak with his supervisor, she did not call me. To make things worse, service was slow. More
by Disgusted
Employees Worked With
First name is Maxim
June 25, 2025
It was very professional dealing with BMW of Alexandria. Max stayed in touch with me via text message the entire time that my car was in the shop. I’m very satisfied with the service I received. Max stayed in touch with me via text message the entire time that my car was in the shop. I’m very satisfied with the service I received. More
by HenriTheGr8
Employees Worked With
Maxim Reznichenko
June 25, 2025
Daniel Braslavskiy, the people in driveway and the loaner car staff were very prompt, courteous and attentive! I just wish your phone service e was better. car staff were very prompt, courteous and attentive! I just wish your phone service e was better. More
by msangelesv
Employees Worked With
Daniel Braslavskiy and people in driveway , Farah Islam
June 25, 2025
Jason McNally did an excellent job managing the service on my BMW 528xi. The technical execution was also superb. I noticed a very positive difference immediately. I have returned to using the BMW deale on my BMW 528xi. The technical execution was also superb. I noticed a very positive difference immediately. I have returned to using the BMW dealer to service my cars. More
by lsbehler
Employees Worked With
Jason McNally
June 25, 2025
Process from start to finish was fantastic! My service tech, Fritz kept me up to date with daily texts to let me know status of car. Car was fixed timely and returned to me promptly! My service tech, Fritz kept me up to date with daily texts to let me know status of car. Car was fixed timely and returned to me promptly! More
by S.lisa.caccamo
Employees Worked With
