
BMW of Alexandria
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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VERY SATISFIED!! After looking for the past few months for a used BMW 5 series in great condition with low mileage, my husband and I finally found what we were looking After looking for the past few months for a used BMW 5 series in great condition with low mileage, my husband and I finally found what we were looking for at BMW of Alexandria. We purchased a used BMW 528xi (gorgeous) on March 21st. Our sales consultant was Jeff Rodriguez. Jeff was extremely helpful during the purchase process!! We're very grateful for his attentive service. He was patient...not pushy & very approachable, courteous & knowledgeable. We're very grateful to him & will definitely recommend Jeff to family & friends! Gloria & Mike Walker More
Great Experience - Super Salesman My daughter and I stopped in to look at car we saw online. We met Jeff Rodriquez a salesman with the dealership. Jeff was kind, friendly and more th My daughter and I stopped in to look at car we saw online. We met Jeff Rodriquez a salesman with the dealership. Jeff was kind, friendly and more than happy to meet our needs. Jeff's a super guy that I recommend to anyone looking to purchase a car. More
Great Deal I bought a used vehicle from this dealership after finding the vehicle listed on EBAY. The customer service was great and the deal was outstanding. I bought a used vehicle from this dealership after finding the vehicle listed on EBAY. The customer service was great and the deal was outstanding. More
Outstanding Service Our continued experience at BMW of Alexandria was outstanding, from the professional, courteous and patient Sales Staff and Management, all the way th Our continued experience at BMW of Alexandria was outstanding, from the professional, courteous and patient Sales Staff and Management, all the way through the Finance Department. I can't thank them enough for a tremendous experience. I dealt with Malik Faye in sales, his patients and knowledge of the product he sells is superb and beyond belief. Malik was clearly concerned with making sure we ended up choosing the vehicle that genuinely met our needs. He was very sure to emphasize to us that we chose the vehicle with the correct options, colors and performance that we were looking for while going to bat for us on the price. The finance department was also very patient and worked extremely hard to give us the best finance options. Hakim Hashimi is a very knowledgable and trustworthy Finance Manager. Within the DELMARVA area, there are a ton of choices of BMW dealerships and other brand dealers. BMW of Alexandria is a low pressure, very accommodating and superbly professional dealership. This is the third BMW my family has purchased from this dealership, I have purchased several other vehicles in the past and BMW of Alexandria has continuously exceeded our expectations. They are my go to dealer with regards to Sales and Service, which is saying something since my travel time is nearly two hours to get to them. BMW of Alexandria is clearly head and shoulders above every other dealership I have ever visited and dealt with. If you are in the market for a BMW new or used, request Malik in Sales and Hikim in Finance, and I guarantee that your experience will lead you to see and understand exactly why this review is written the way it is. BMW's slogan was; "The Ultimate Driving Machine" and a new one; "Designed for Driving Pleasure" BMW of Alexandria should have a slogan like " The Ultimate Buying Experience" or "Designed for Buying Pleasure"! More
A very good dealer. Malick Faye did an outstanding job. I shopped other dealers and found BMW of Alexandria to focused on the real needs of the customer. The sell was direct and less pressured than other d I shopped other dealers and found BMW of Alexandria to focused on the real needs of the customer. The sell was direct and less pressured than other dealers. Malik Faye did an excellent job. He is a good listener. We researched suitable vehicles together and he was candid in reviewing the results. He is very knowledgable about vehicle features and provided a very useful in-the-vehicle orientation for the car I chose. I'd also like to recogniza AK Sebih in the finance department, who listened well to my needs. Together, we reviewed a number of purchase scenarios and came to an approach that worked for me. I would recommend this dealership to others. More
Michael Wilbert made my car buying process great! Michael Wilbert is nice and attentive to the customers' needs. He was patient and took the time to find me the exact car that I was looking for. He w Michael Wilbert is nice and attentive to the customers' needs. He was patient and took the time to find me the exact car that I was looking for. He walked the parking lot until finding a car that I wanted and then took the SUV for a test drive. Michael went above & beyond and was so informative and helpful throughout the process. The price was clear before going into the finance office and the finance process was what I expected. The waiting area is nice and clean with beverages offered and a large screen tv.All of the people in all of the departments are nice and friendly. I am happy with my 2013 BMW X3 purchase and happy that I bought it at BMW of Alexandria. More
Great Experience From the beginning I felt welcome by Malick Faye. He came to pick me up from airport and when we got to the dealership He ordered some food for me to From the beginning I felt welcome by Malick Faye. He came to pick me up from airport and when we got to the dealership He ordered some food for me to eat while all the documents got put together. After everything was signed. He got me with another person to make sure I was able to setup all the radio and GPS or any other systems in the car before I drove of. Perfect experience. More
Great customer service! I recently bought a 2013 528i from BMW of Alexandria. The experience was amazing overall from the time I walked in until when I drove away in my new I recently bought a 2013 528i from BMW of Alexandria. The experience was amazing overall from the time I walked in until when I drove away in my new vehicle. The first visit my ID was accidentally left behind. Malick took it upon himself to drive around 20 miles to drop off the ID at my apartment building during his lunch break. When I came back for my second round of perusing, we recognized Lila, a "BMW Genius" that was more than willing to stop what she was doing to help us explore some vehicles. Since she was still in training, Lila looped in Leigh and they worked together to find me the perfect vehicle. Leigh has great knowledge and a true passion for BMWs. I felt completely comfortable during the entire process and they ensure my satisfaction until the end. I would highly recommend this dealership and will definitely purchase my next vehicle here and hopefully from Leigh and Lila again! More
Excellent Experience Our client advisor, Malik Faye, was extremely kind, informative and patient with us as we went through the process of purchasing our first BMW. He ans Our client advisor, Malik Faye, was extremely kind, informative and patient with us as we went through the process of purchasing our first BMW. He answered all of our questions, was upfront and transparent about the price and overall made the experience quite pleasurable. The entire staff that we interacted with at BMW of Alexandria was very professional and welcoming. I feel like I'm apart of the BMW family! More
Great Experience with Malik Faye Malik provided top notch information and advice. The process could not have been smoother. He took me through the various options and helped me decide Malik provided top notch information and advice. The process could not have been smoother. He took me through the various options and helped me decide on a wonderful X3. The buying experience from Malik all the way through financing and the helpful technology tutorial was efficient and professional. I would highly recommend this dealer. More