BMW of Alexandria

I came in on a Sunday night looking to explore a few scenerios for trading up to a new BMW, and came away the next day very satisfied with a done deal, the right car and the right process. Paul Blake scenerios for trading up to a new BMW, and came away the next day very satisfied with a done deal, the right car and the right process. Paul Blakeman, my salesman, did a terrific job sheparding the whole thing for me, which was particulary helpful given my busy work and personal schedules. I would reccomend BMW of Arlington to anyone looking for BMWs in the NW DC or Arlington area. Although they ultimately had to transfer my car in from another local dealer, they were able to do it without difficultly and in less than 24 hours from my initial visit. The convienent location, hours and good service made the process of locating the right car exceptionally easy. More

Great dealership!!! Here they deliver the BMW experience all day long. I bought a new bmw 5 series in black. Good deal on the car and got a great finance plan, they threw in new floor pads and a free deta all day long. I bought a new bmw 5 series in black. Good deal on the car and got a great finance plan, they threw in new floor pads and a free detail with my first service on the car. I enjoyed spending my time here at BMW of Arlington. More

I purchased a BMW from this dealer and I have to say this is by far the best service and experience I could imagine, and I have dealt with a lot of dealerships. They sent me some pictures of the car that sho is by far the best service and experience I could imagine, and I have dealt with a lot of dealerships. They sent me some pictures of the car that showed the vehicle condition, features, and even a nice explaination on how to use the features of the car. All these were very helpful in making a decision on purchasing the vehicle. While I could have purchased a similiar vehicle for slightly less money at another dealer, the team at BMW of Arlington really went out of their way to provide "white glove" service. Thanks for taking this a great experience. I want to share my appreciation regarding this experience and service to everyone, and highly recommend the team at BMW of Arlington. Thanks again I really appreciate all their help! More

On 8/11/2009 I ordered and paid for a new sun vison with the service departments as part of some other service I was having performed. As of today, that sun visor has not been received or installed. After the service departments as part of some other service I was having performed. As of today, that sun visor has not been received or installed. After serveral calls to the service avisor, Steven Reinard, who repeatedly being state "it would be delivered to the dealership the next monday and to stop by and we'll install it and I'll give you a call". No call, no visor ever happened. I have called him at least 5 time since August 2009 and he has never called me to let me know that the visor is in or to refund the money I paid in advance. I have called the Service manager, Mike Winter and the GM with no return calls. Frustating to say the least. One would think that BMW would not support such poor service on their products. I'm also sending BMW an e-mail for help. More

I bought my firsst Bmw from bmw of arlington, and i couldnt have chosen a better place to do it. I was very impressed with the vast array of different selection they had. the showroom was clean with couldnt have chosen a better place to do it. I was very impressed with the vast array of different selection they had. the showroom was clean with great cars to look at. the salesman was friendly and knowlegable about the cars. I took a couple test drives and the whole process was very smooth. The prices where defineltly very reasonable. Afterwards the parts department and service did a great job applying Cilajet coating and the parts i ordered. So when i was approached by the manager to write about my experience i was thrilled to agree. I give this place 5 stars. More

Their Internet deptartment at BMW of arlington is great! Fast response times and they were actually personal emails sent to me rather than just a bunch of auto-generated templates that a lot of dealers seem Fast response times and they were actually personal emails sent to me rather than just a bunch of auto-generated templates that a lot of dealers seem to use. Definitely would recommend to anyone looking for a new or used car! Even if you are just looking for info the best place would be here. More

Basicly I was in Va for training from work and on my last day of training my starter went on my BMW Convertible. I was quite distressed being 320 miles from home with no tow service or AAA. I found BMW of Ar day of training my starter went on my BMW Convertible. I was quite distressed being 320 miles from home with no tow service or AAA. I found BMW of Arlington online and called and got the service rider, who went out of his way to call the Tow Company as I was quite upset still. It was about 3:45pm on a Friday .He got 3 techs to stay and he stayed as well...he brought us up to get some dinner while we waited..and they got the job done in about 2.5 hours. We were on our way back home to NH and it was such a pleasant experience in such a bad situation. THANK YOU SO SO MUCH to everyone at BMW of Arlington. More

I live about an hour away from BMW of Arlington but that hasn't stopped me from trying. Repeatedly.The service managers are enthusiastic and passionate about cars. I like that in a salesman, especially with hasn't stopped me from trying. Repeatedly.The service managers are enthusiastic and passionate about cars. I like that in a salesman, especially with evocative cars like BMW's. He has worked hard for me every time I've tried to put something together and I continue to call him back. I'd give them a shot... These people are worth driving an hour for to make sure that my car runs in great shape. More

I bought a fantastic black on tan BMW X3 and I love the car. My Experience at BMW of arlington was nothing short of wonderfull. From the minute I steped into the showreoom to the last minutes of signing car. My Experience at BMW of arlington was nothing short of wonderfull. From the minute I steped into the showreoom to the last minutes of signing papers and so on. The staff was professional, smart and patient. I didn't feel bullied or pressured in making any kind of desions. I will come back here for service and I hope to have the same experience. More

This dealer is open on Saturdays like I'm accustomed to and the professionalism, knowledge and expertise of the aforementioned service advisor is top tier! Yes, they are affortable too. They don't just st and the professionalism, knowledge and expertise of the aforementioned service advisor is top tier! Yes, they are affortable too. They don't just start replacing parts at my expense until it gets fixed because they don't have a clue. I believe that the GM of this dealership is engaged and pushes for excellence. Could be wrong - only had one experience with them so far and it was top flight More