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BMW of Alexandria
Alexandria, VA
956 Reviews
BMW vehicles are known for delivering world-class driving experiences, and at BMW of Alexandria, we aim to deliver world-class customer service experiences. We've proudly worked with shoppers from all over Washington DC, Arlington VA and Springfield VA, and we'd be only too happy to serve you as well. Whether you're seeking cutting-edge BMW models like the BMW X3, X5, X1, M440i or 330i, or have your eye on some of the competitively priced premium used cars for sale at our Alexandria VA dealership, you can count on finding friendly and extensively experienced associates here at our dealership to guide you to the perfect vehicle and financing plan for you. And even years down the road when your vehicle needs service or genuine BMW replacement parts, you can depend on the certified BMW technicians at our service center for all your repair needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:30 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 278 service reviews
December 25, 2025
This dealership is always clean! The service department (Ms. Esmirna) and loaner department (Courtney) was very helpful in getting me the help I needed while my car was being repair The service department (Ms. Esmirna) and loaner department (Courtney) was very helpful in getting me the help I needed while my car was being repaired. I arrived while they were preparing for their holiday party and Ms. Esmirna was very professional and completed my ticket. More
by diamondshell24
Employees Worked With
Courtney in the loaner department
December 25, 2025
My experience with BMW of Alexandria has been great! Of the times I have been there all of them have been last minute emergency situations in relation to my vehicle. The dealer has always been accommoda Of the times I have been there all of them have been last minute emergency situations in relation to my vehicle. The dealer has always been accommodating and made every effort to get me the best price and also provide me with loaner cars. Esmirna Romero It’s always provided exemplary customer service, and facilitating my needs as well as my vehicles needs. Definitely would recommend this dealer over others in the DMV area. More
by Mikkelk
Employees Worked With
Esmirna Romero
December 25, 2025
BMW of Alexandria hit all the right customer service notes and my service representative Esmirna Paiz-Romero made it all possible. She greeted me with a smile and explained in detail what the recommend notes and my service representative Esmirna Paiz-Romero made it all possible. She greeted me with a smile and explained in detail what the recommended service entailed, and handled everything in a professional and efficient manner. More
by MJ
Employees Worked With
Esmirna Paiz- Romero
October 24, 2025
Work on my vehicle was successfully completed at service appointment on Friday October 24. This was a follow up appointment for items not completed/discussed at my Friday October 3 service appointment. appointment on Friday October 24. This was a follow up appointment for items not completed/discussed at my Friday October 3 service appointment. More
by Annette
Employees Worked With
October 23, 2025
Max is an excellent service manager. Attentive, professional, knowledgeable and friendly. He is the reason I continue to do business with this dealership. Attentive, professional, knowledgeable and friendly. He is the reason I continue to do business with this dealership. More
by paulsanford1
Employees Worked With
Max Reznichenko
October 09, 2025
Service representative was very professional and helpful with all my needs. I will recommend BMW Alexandria service department to anyone needing top notch service. with all my needs. I will recommend BMW Alexandria service department to anyone needing top notch service. More
by Kajuanbutler
Employees Worked With
Michael Smith
