BMW of Alexandria - Service Center

I had a great experience taking my car to bmw of alexandria. They kept my very informed throughout the process. alexandria. They kept my very informed throughout the process. More

Maxim was excellent. Very happy with the way he handled the whole process. Thanks a lot. Very happy with the way he handled the whole process. Thanks a lot. More

Service was on point and I was consistently updated each step of the way. They can get a bit swamped, but do everything they can to be efficient. step of the way. They can get a bit swamped, but do everything they can to be efficient. More

Great service. Prompt and responsive tech advisors. Finance department was quick and easy too. No experience with sales dept. Prompt and responsive tech advisors. Finance department was quick and easy too. No experience with sales dept. More

They were very helpful resolving my problem. They were responsive and efficient. Your service is very much appreciated. Thank you! They were responsive and efficient. Your service is very much appreciated. Thank you! More

Jason was really helpful with my recent service - provided good pricing, helped look for discounts and communicated proactively about the timing of when my service would be complete. provided good pricing, helped look for discounts and communicated proactively about the timing of when my service would be complete. More

Mike the service advisor did a phenomenal job. He was extremely helpful and made the process smooth. I will be coming back to this dealership for all bmw related work. He was extremely helpful and made the process smooth. I will be coming back to this dealership for all bmw related work. More

⸻ ⭐️⭐️⭐️⭐️⭐️ Top-Notch Service Department! I brought my vehicle into BMW of Alexandria to change a light that was broken and was blown away by the level of professionalism and care. From c I brought my vehicle into BMW of Alexandria to change a light that was broken and was blown away by the level of professionalism and care. From check-in to pick-up, everything was smooth, efficient, and well-communicated. The Service Advisor kept me updated throughout the process and took the time to explain what was being done and why. There were no surprises—just honest recommendations and great service. The waiting area was clean and comfortable, and my vehicle was ready exactly when they said it would be. It even came back cleaner than when I dropped it off! I really appreciate the attention to detail and the respect they show for both the customer and the vehicle. I wouldn’t take my car to any other dealership. The sales representative that sold me the car, Hossein Alavi arranged the visit and came to say hi and talked to me for a little while. Great dealership! More

Excellent service, friendly staff, smooth process, great prices, and a reliable car—highly recommend this dealership! prices, and a reliable car—highly recommend this dealership! More

I received excellent customer service from Bella. She made me feel at ease with my situation, handled everything with a sense of urgency and kindness, and truly went above and beyond to take care of She made me feel at ease with my situation, handled everything with a sense of urgency and kindness, and truly went above and beyond to take care of me. More