BMW of Alexandria - Service Center

Made an over due service appt and of course I had a good experience because of Ina! And the intake, pick up + drop off team :) experience because of Ina! And the intake, pick up + drop off team :) More

Very informative of services needed for the vehicle. I am very satisfied with the service I am very satisfied with the service More

Had a scheduled service appointment for an oil change, Max was my advisor ,checked me and got me out quickly with a loaner car. Service was done quickly and in a timely manner and I picked my car up in th Max was my advisor ,checked me and got me out quickly with a loaner car. Service was done quickly and in a timely manner and I picked my car up in the same day. Great service from beginning to end. More

I was pleased with the valet service upon arriving and Brittany Gunn’s excellent & professional service that she provided. Brittany Gunn’s excellent & professional service that she provided. More

Great experience at BMW Alexandria. Brought my car for regular service. Was assisted by Ina Pacheco who did a great job making sure my car was ready the same day despite the heavy workl Brought my car for regular service. Was assisted by Ina Pacheco who did a great job making sure my car was ready the same day despite the heavy workload that day. Many thanks for a job well done! More

The BMW Alexandria Service Department provided excellent, efficient and cost effective service for my 335i's Virginia annual state inspection. Your service advisor, Bella Diaz, coordinated the intake and ma efficient and cost effective service for my 335i's Virginia annual state inspection. Your service advisor, Bella Diaz, coordinated the intake and managed the service visit, which quickly discovered and fixed a problem with a front brake sensor. The video review of the vehicle's problem (which was emailed to me during the inspection) was a very impressive enhancement to the service experience. Thank you! More

Excellent service. Explanations were clear and service was performed efficiently. Jason kept me informed and the wait was reasonable for the service performed Explanations were clear and service was performed efficiently. Jason kept me informed and the wait was reasonable for the service performed More

Every step of the process was excellent -- making the appointment, determining what possibly optional services needed to be taken now, needed services completed in a timely fashion, having "BMW Genius" appointment, determining what possibly optional services needed to be taken now, needed services completed in a timely fashion, having "BMW Genius" correct problem and fully explain aspects of Connected Drive to me, and attention to detail provided by Ina including personally picking me up at Van Dorn Metro when shuttle drivers were not available. Although Rockville BMW dealership is about the same distance from my home in DC as the Alexandria dealership, I will definitely continue to bring my car to Alexandria. More

Bmw of Alexandria staff is amazing, Esmirna took very good care of my vehicle and kept me informed, I know that I'm in good hands for all my car needs! good care of my vehicle and kept me informed, I know that I'm in good hands for all my car needs! More

BMW of Alexandria has Wonderful staff with excellent service. I was helped by Jason and he was great. service. I was helped by Jason and he was great. More