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BMW of Allentown
Allentown, PA
2,298 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,298 reviews
September 13, 2019
Amazing first BMW experience I can’t say enough how amazing Dmitry and everyone else was at Daniels BMW. They got me into the car I wanted with the monthly payments I wanted. He m I can’t say enough how amazing Dmitry and everyone else was at Daniels BMW. They got me into the car I wanted with the monthly payments I wanted. He made the entire experience great. They earned a customer for life. Thank you Dmitry!! More
by Jonrodriguezit
Employees Worked With
September 13, 2019
Wonderful and helpful as always. Always prepared for arrival, very thorough, friendly, efficient. Calls when service is complete. Wonderful to deal with. Cares about you personally a Always prepared for arrival, very thorough, friendly, efficient. Calls when service is complete. Wonderful to deal with. Cares about you personally and works for you. More
by Jacobs
Employees Worked With
September 12, 2019
Excellence service as always Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job r Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job resolving any problems with my BMW. Go out of my way to ensure I work with him for any service. More
by kuhnsrj
Employees Worked With
September 12, 2019
Customer Service experience The team at Daniels BMW always goes above and beyond for me when my car is in need of service. Dominic Hernandez is a fantastic rep and communicates r The team at Daniels BMW always goes above and beyond for me when my car is in need of service. Dominic Hernandez is a fantastic rep and communicates regularly to keep me abreast of what is needed, pricing, timing, etc. I wouldn't go anywhere else for service - Dominic and the Daniel's team are second to none. Period! More
by Joe Seibert
Employees Worked With
Dominic Hernandez
September 12, 2019
Give Todd Simpson a raise! As always, Todd Simpson zeroed in on my car’s problem and promptly fixed it. Todd is a true professional. Daniels BMW is lucky to have him. As always, Todd Simpson zeroed in on my car’s problem and promptly fixed it. Todd is a true professional. Daniels BMW is lucky to have him. More
by Michael
Employees Worked With
Other Employees :
Gary Daniels (we chatted about his cool 70’s Land Rover)
September 08, 2019
Outstanding Customer Service I was really impressed with this dealership from the time I walked in the door until my car was delivered to me. They take the time to listen to what I was really impressed with this dealership from the time I walked in the door until my car was delivered to me. They take the time to listen to what is important to you and match a car to your needs. The sales process moves quickly, professionally and covers everything that I need to know. The management and sales staff is fantastic! Great experience! More
by Searay503
September 07, 2019
Outstanding cars - great experience We worked with Ross Banks to purchase a new car. Ross delivered the BMW brand like no one else - he was respectful, professional, knowledgeable and ho We worked with Ross Banks to purchase a new car. Ross delivered the BMW brand like no one else - he was respectful, professional, knowledgeable and honest. The experience was just great. More
by TB
Employees Worked With
Ross Banks
September 06, 2019
Terrific experience Since I bought my first BMW back in 2003, I have had great experiences when I have returned to purchase or lease a new BMW. Considering I'm now on my Since I bought my first BMW back in 2003, I have had great experiences when I have returned to purchase or lease a new BMW. Considering I'm now on my 4th BMW (my third X3), there is a reason why I keep coming back to Daniels and that is due to being treated not only as a loyal customer but also as part of the Daniels family. I worked with a fantastic sales person by the name of John Evans and I would highly recommend him to anyone who is looking for a BMW. I not only test drove a new X3 but was able to take it home the same day and at any other dealer, I might have had to wait 2 or 3 days before it would be released to me. Great service, a very helpful staff, and a pleasant atmosphere. More
by Judy Bailey
September 05, 2019
New X3 M40 Pleasantly surprised with the friendliness of staff. Has improved significantly over the last 5 years. Ross took the time necessary to help me find t Pleasantly surprised with the friendliness of staff. Has improved significantly over the last 5 years. Ross took the time necessary to help me find the vehicle I wanted. He was brave enough to take the test drive with me. LOL More
by Spirited driver
Employees Worked With
Ross Banks
September 05, 2019
No pressure, pleasant atmosphere. From my first conversation with Ashley to successfully leasing a car my experience was excellent. Ashley is knowledgeable, professional and listens to From my first conversation with Ashley to successfully leasing a car my experience was excellent. Ashley is knowledgeable, professional and listens to your needs. She makes it happen! Always responsive and when needing to speak with her manager (Andy) they made sure to get back to me in a short period of time. Financing was easy with Brian explaining the details. I would highly recommend this dealership. Marion More
by Marion
