BMW of Allentown

We gave the rating of 5 (excellent) because Jane Billig was extremely professional. Not a high pressure car salesperson that one normally finds at car dealerships. It was such a pleasant experience. We was extremely professional. Not a high pressure car salesperson that one normally finds at car dealerships. It was such a pleasant experience. We knew what we wanted and needed it to come in at a certain price. Jane worked with us knowing what we needed. She was there for us and demonstrated professionalism throughout our looking and purchase. We must say that anyone who has issues with car dealerships needs to go to BMW Allentown... it was such a great experience. please know that we have purchased Audi's and Mercedes and never had this top professionalism that was shown here. As a matter of fact, the Mercedes Dealership was down right rude and we have never been back there nor will we ever go back to them. We WILL be back to BMW Allentown !!! other dealerships need to follow in BMW Allentown's footsteps. People will remember how they were treated and will go back .... Always heard that it was a great dealership and it is! Thanks also to the professional team that worked with our financing and also the front desk personal, they too were very friendly and eager to assist. Our sincere thank you for such a great experience. We love our BMW and we will be back for more! David and Maria Pursel Allentown, PA More

I've purchased more than one new BMW from them. The last BMW has had nothing but mechanical issues and it is not even 2 years old yet.. No matter who I turn to, I get the run around. BMW has 12 "rules" last BMW has had nothing but mechanical issues and it is not even 2 years old yet.. No matter who I turn to, I get the run around. BMW has 12 "rules" they are supposed to follow when dealing with a customer, this dealership doesn't follow them. The are deceitful and will tell you whatever (but never follow through) just to get you to stop complaining. Meanwhile, you are stuck with a very expensive vehicle that you are afraid to drive. I gave them a rating of good for friendliness because during most of my ordeal, they have been friendly while they were stabbing me in the back. I will not buy another BMW after this experience and I would not recommend this dealership. More

My car died on the highway at about 4:30pm on a Friday while I and my son were en route to New Jersey from Western New York. The BMW roadside service identified Daniels BMW as the nearest dealer but they while I and my son were en route to New Jersey from Western New York. The BMW roadside service identified Daniels BMW as the nearest dealer but they and the on-site Hertz rental service would be closed by the time I was able to be towed there. The receptionist was wonderful and helped me get a rental at the LVI airport; she also let me know that it would be Monday before anyone could look at my car. My car was assessed and repaired and ready for me to pick up early Tuesday morning and I could not have been happier with the emergency service. Todd, the service representative assigned to me was extremely helpful and informative. I could not have had a better experience given the nature of my introduction to Daniels BMW of Allentown. More

1st BMW purchased 2011 328i X-Drive. Our Salesman Greg and your Finance person couldn't have done more to make us a happy customer. The disappointment is the qualify of the car delivered. New or Used and your Finance person couldn't have done more to make us a happy customer. The disappointment is the qualify of the car delivered. New or Used a BMW should be delivered in better condition. There was no wax on this vehicle nor was there any great detail done-this is a BMW. We spent an entire day to reach our standard of the way a vehicle should be -- we clay bar, waxed 2-3x, vacuum, detailed interior/exterior including the leather and engine. More

From when we first walked on the lot through the finalization of the purchase, this was a fullfilling experience! The cars looked great and Jane did an absolutely perfect performance in showing the finalization of the purchase, this was a fullfilling experience! The cars looked great and Jane did an absolutely perfect performance in showing the cars we were interested in and describing and explaining the options on the cars. She was very patient with my friend and myself in making an important purchasing decision. She answered any and all questions that we had about the cars and the purchase options we would have to make this dream come true! I was also impressed with the presentation she gave about the service department area and the service that would follow the purchase of the car from this dealership. That was a "plus" as well, since service is also an important consideration after the purchase. We certainly were made to feel most comfortable and at home with this dealership and such a knowlegeable sales person! This was truly an exciting and pleasurable experience that I have no question will continue through the years to come while enjoying this purchase! More

Jane Billig was very knowledgable and friendly to work with. It was my first experience with this dealership and as of now I would not hesitate to recommend this dealer to a friend. From the initial vis with. It was my first experience with this dealership and as of now I would not hesitate to recommend this dealer to a friend. From the initial visit, to the discussion on price and trade value, to delivery... this was a very smooth transaction. More

On Saturday, June 29th, I became the very proud owner of a 2012 328i--WOW--I'm still pinching myself! I had always driven station wagons and conservative sedans and never thought such a luxury car was poss a 2012 328i--WOW--I'm still pinching myself! I had always driven station wagons and conservative sedans and never thought such a luxury car was possible. We were going out to look at a few more dealers, and my friend suggested that we stop at Daniels; we never got any further. Kay Reed is the sales rep who spent literally hours with us as we test drove three different cars. Kay is unlike any salesperson whom I've encountered over the years. She is genuinely friendly and outgoing but not pushy. Her enthusiasm for the product and the dealership is more than refreshing. She spent time with us getting to a price with which I felt comfortable. At the end of the four hours, I felt like Kay was more of our friend than a sales rep. Also, Kay spent even more time with me helping me learn all the interior workings. She synched my cell with the Bluetooth; programed my kids' numbers into the speed dials, and taught me how to use the Sirius radio. It was an AWESOME experience! More

My experience was nice; Jane was very helpful and not in any rush; she helped us to review all our options and end up with vehicle that we truly wanted. any rush; she helped us to review all our options and end up with vehicle that we truly wanted. More

My recent CPO BMW purchase was my first big purchase. Greg and the rest of the Daniels staff made my car shopping experience pleasant, and made me feel comfortable. I would highly recommend this dealersh Greg and the rest of the Daniels staff made my car shopping experience pleasant, and made me feel comfortable. I would highly recommend this dealership to others! I'm pretty sure I'll be a BMW owner for the rest of my life, and will go to Daniels for all of my future needs and purchases! More

From the first time I met Kay Reed, I felt as though I had known here for years. As I began my new car search, I visited several other BMW dealerships, but in the end, it was Kay's personality and dedica had known here for years. As I began my new car search, I visited several other BMW dealerships, but in the end, it was Kay's personality and dedication to my needs that made my final decision. Kay and the sales manager at Daniels BMW worked with me to negotiate a price that was fair for all involved. I was very grateful for the patience and attention that Kay gave to me during the whole process. I was extremely impressed with Kay's professionalism, courtesy and overall sparkling personality! I could not be happier with my new X3 and with the experience Kay provided to me. She contacted me on her days off. She kept me in the loop about the production status. And she followed through the very next day after delivery to see how things were going. I look forward to continuing a relationship with Kay and with Daniels BMW. More