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BMW of Allentown
Allentown, PA
2,405 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence.
As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,405 reviews
May 22, 2015
Professional and honest Excellent experience dealing with Daniels. Jane Billig and Joe Grazer were outstanding - efficient, honest, fair, good follow-up, and professional. T Excellent experience dealing with Daniels. Jane Billig and Joe Grazer were outstanding - efficient, honest, fair, good follow-up, and professional. The dealership made buying this car a real pleasure. Working with Jane was a great experience. More
by Daniels is terrific
May 05, 2015
horrible service and no customer appreciation Had called the dealership to schedule a part and service purchase and was unable to reach anyone. The parts associate was more than helpful when call Had called the dealership to schedule a part and service purchase and was unable to reach anyone. The parts associate was more than helpful when call was returned an hour later but when transfered to service department I was hung up on and calls weren't answered. When I finally got ahold of someone in parts they weren't able to help me with a simple question regarding fees and then I was transfered to someone authorized, they told me of all the outrageous charges and fees that the dealership has for simple testing. I need to order parts but before I am able to do so I have to be charged $70 dollars to get a one word answer telling me that purchasing the parts was not enough business for them and they would lose money although I pointed out that their part charge was already $50 above retail. More
by ryan
Employees Worked With
May 05, 2015
Happy BMW owner WOOHOO! What is there not to say about Daniels BMW. They are the best. They make you feel like family. No pressure, just pure enjoyment of what they do and What is there not to say about Daniels BMW. They are the best. They make you feel like family. No pressure, just pure enjoyment of what they do and it shows. Not your typical car dealership. Jane Billig was a great and enjoys what she does. Great Sales woman.... Daniels make car buying a great experience. FINALLY I am back in a BMW with a huge smile on my face. Thank you Daniels Team !!!!! Cant wait to get another BMW. More
by Footguy
Employees Worked With
Jane Billig
May 02, 2015
Best car purchase experience ever! We have purchased many cars over 45 years of marriage. This is our 3rd BMW but the first bought at Daniels. Susan was personable, efficient, knowled We have purchased many cars over 45 years of marriage. This is our 3rd BMW but the first bought at Daniels. Susan was personable, efficient, knowledgeable and, at all times, listened to our needs as per budget and desired features. Our previous BMWs have been bought at BMW dealers as well but never with the courteous care of the Daniela experience. Gary offered a fair and reasonable trade in price for our 2008 BMW and the financial rep who wrapped up the deal was equally as competent. (Sorry I can't recall his name.) We will most definitely return when in the market again and highly recommend Susan and company to those looking for a car buying experience like no other. More
by A & J
Employees Worked With
Gary, Susan Fucinato
May 02, 2015
Best Service - Greg Clarke treats you like a dear friend Great experience at Daniels BMW from the first visit to look for a car to the pick up of my custom ordered vehicle. The professional and very courteo Great experience at Daniels BMW from the first visit to look for a car to the pick up of my custom ordered vehicle. The professional and very courteous service from Greg Clarke made me appreciate great service. Greg was extremely knowledgeable and made me comfortable with understanding the options available and tailored them to suit my requirements. Greg was very detail oriented and followed up with phone calls ensuring that every specification was delivered as requested. This was by far the best experience that I've had when looking for a new car and I would readily recommend Daniels BMW based on the service from Greg Clarke. More
by Elaynew120
Employees Worked With
Gregory Clarke
April 27, 2015
Great experience - All thanks to Dan Wilson! Drove up from Philadelphia and drove back in a new car. Had a great experience with Dan Wilson, limited haggling, fair KBB prices, no pressure. Dan ma Drove up from Philadelphia and drove back in a new car. Had a great experience with Dan Wilson, limited haggling, fair KBB prices, no pressure. Dan made the experience memorable, extremely knowledgeable, friendly, and funny. Relaxed atmosphere unlike other dealerships in the region which focus on high-pressure sales tactics. Ended up paying a fair price with a great trade in offer, happy customer and will be returning for my next vehicle. Well worth the trip. More
by chuck328
Employees Worked With
Joe Millington, Dan Wilson
April 16, 2015
Recommend Daniels BMW and Carrie Fortune It was our first experience with Daniels BMW, and I highly recommend the dealership and our sales person, Carrie Fortune. Carrie worked hard to get It was our first experience with Daniels BMW, and I highly recommend the dealership and our sales person, Carrie Fortune. Carrie worked hard to get us a great deal on the BMW. She is very professional, friendly and made the experience a joyful one. Carrie is also very easy to contact, and ensues confidence in the dealership. More
by frankclokey
Employees Worked With
Carrie Fortune
April 13, 2015
Susan Was Awesome I honestly had never really considered buying a BMW until I rode in a friend's X5. So after doing some research on the various dealerships in my area I honestly had never really considered buying a BMW until I rode in a friend's X5. So after doing some research on the various dealerships in my area, I settled on checking out Daniels BMW. I reached out online and started working with Susan. She was awesome from start to finish. I honestly have to say this was the easiest car purchase I've ever made. Susan was very outgoing and knowledgeable on all of the products and worked with me to customize my X5 exactly how I liked it. The dealership was very honest and forthright with me and never once did I think to myself "Am I getting a good deal or are they cheating me?" No games, straightforward pricing and everyone I've dealt with has been great. I'm already sold on my X5 and already thinking about my next BMW purchase. I know for sure I'll return to Daniels BMW and ask for Susan. More
by JoshHogle
Employees Worked With
Susan Fucinato
April 12, 2015
Susan Fucinato rocks Who enjoys buying a car? Raise your hands! Yeah, just what I suspected...it's usually a creepy, slippery, uncomfortable experience, right? Well, no Who enjoys buying a car? Raise your hands! Yeah, just what I suspected...it's usually a creepy, slippery, uncomfortable experience, right? Well, not with Susan Fucinato and the nice people at Daniels BMW. She provided a no-pressure, warm, friendly car trade/buy experience. She even fed us (we'd driven down at the last-minute, and hadn't stopped on the way down)! We love our new certified car, and would do another deal with Susan in the future. Highly recommended. More
by olliedawg
Employees Worked With
Susan Fucinato
March 17, 2015
Mixed bag , bad sales experience . great service experience My husband & I have purchased 15 BMW's since 1984 - 3 or 4 of them from Daniels - in the past 15 years - over that same time we have had them serviced My husband & I have purchased 15 BMW's since 1984 - 3 or 4 of them from Daniels - in the past 15 years - over that same time we have had them serviced by Daniels -the service department is the best thing this dealership has going for it - the sales experience up until this last one was quite satisfactory - this time the sales associate was quite good - knowledgeable & caring but unfortunately when the sales/finance manager got involved things deteriorated quickly - as he was rather aloof - cold & uncaring whether we purchased or not - the new 2014 535GT we purchased was hardly discounted wwith the comment if you don't purchase it someone else will - the 2013 X6 we traded-in was valued @ $10,000 less that any car valuation program indicated - and to make matters worse I thought the new car was going to be financed by BMW Financial Services but was switched to a bank @ a higher interest rate @ the last minute - I will continue to use Daniels to service my BMW's but as a result of this experience I will never purchase another BMW from Daniels. Disappointingly I wrote to both BMW NA & Daniels & while I got a "lip service" response from BMW NA I did not get a response from Daniels other than from the sales rep who expressed her sympathy for our experience. Buyers beware! More
by Deb
Employees Worked With
Sales/Finance Manager
