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BMW of Allentown - Service Center

Allentown, PA

4.8
691 Reviews

691 Reviews of BMW of Allentown - Service Center

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November 23, 2021

Ethan provided an excellent service drop-off experience. The loaner car was ready and the payment experience was seamless. More

by vanommj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

BMW of Allentown responded

We're happy to hear Ethan made the service experience at Daniels BMW enjoyable! Thank you for rating us five stars!

November 20, 2021

The service manager Kaity was excellent and professional as was Todd the service representative, thank you More

by amv4sales
Customer Service
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaity
Nov 23, 2021 -

BMW of Allentown responded

Thank you for this wonderful feedback about our team! We're grateful for your support and hope to see you again next time here at Daniels BMW!

November 20, 2021

Service is good but they try to get you to ad on at high prices More

by Jmccrory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Great all around experience. They explain everting in detail and keep you informed. It works out well when you need service. More

by Morrflowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Nov 22, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback! We appreciate your business and look forward to your next visit with us here at Daniels BMW!

November 19, 2021

Have had service performed here for several years. Todd is excellent and his communication is complete and prompt. Technicians have always provided a full vehicle check and completed requested work withou More

by Tdultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with your vehicle's service needs! We're truly grateful for all of your support over the years and we look forward to seeing you at your next visit!

November 18, 2021

Great staff and very clean. Was confused regarding the bill because the last time I was there I wasn’t charged to put wiper inserts on. But this time I was. I just wish it consistent every time. But other More

by Kevin Garces
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Nov 19, 2021 -

BMW of Allentown responded

Thank you for the review and feedback, Kevin - we will be passing it along to our team for further investigation. We appreciate you being a Daniels BMW customer and look forward to seeing you at your next visit!

November 18, 2021

Excellent service…great relationships. The service and sales team have been responsive, courteous and always happy to see us during our four years with them. More

by goduke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Nov 19, 2021 -

BMW of Allentown responded

Thank you for your loyal business! We're truly honored to have you as a Daniels BMW and appreciate all of your support over the past four years. See you next time!

November 18, 2021

I have been dealing with this dealership since 1975 when I bought my first BMW from them. Happy to say their attention to detail and focus on the customer just keeps on getting better. Ethan is great. More

by jonesjpiii
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's truly been our privilege to serve your automotive needs for the past 46 years and we look forward to your next visit with us here at Daniels BMW!

November 18, 2021

Ethan Is is a fantastic and knowledgeable service advisor. He always goes the extra mile for the customer to make them as happy as possible. BMW is lucky to have him. More

by JonjonC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

BMW of Allentown responded

Thank you so much for this wonderful feedback! Ethan is truly a wonderful asset to our team and we'll be sure to share your kind words with him. Thanks for being a Daniels BMW customer - we'll see you at your next visit!

November 17, 2021

very good people, it was a fast n’ easy process and helped me purchase my first Camaro. More

by AlotGoinOn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 18, 2021 -

BMW of Allentown responded

Thank you for the great review of Daniels BMW and congratulations on your new Camaro! We hope we have the opportunity to work with you again in the future!

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