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BMW of Allentown - Service Center

Allentown, PA

4.8
691 Reviews

691 Reviews of BMW of Allentown - Service Center

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November 08, 2021

Excellent Service advisors who are customer oriented, responsive, knowledgeable and friendly. The advisor tries to get you the best and most cost effective solution. Service is technically tops and repai More

by Cwhenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Nov 09, 2021 -

BMW of Allentown responded

Thank you for your kind review! We look forward to passing along your kind comments to our team! -Daniels BMW

November 06, 2021

I would never rate any dealer a 5 cause they are car dealers. Be assertive and nice and they will take care of you. I went to Mini Service and they were great. More

by schnavell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Nov 08, 2021 -

BMW of Allentown responded

Thank you for your rating! We look forward to seeing you next time! -Daniels BMW

November 05, 2021

The team is very courteous and always helpful and the Service department is extremely knowledgeable. More

by Tnd659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Nov 08, 2021 -

BMW of Allentown responded

Thank you for the kind comments about our team! Your business is greatly appreciated by all of us here at Daniels BMW and we look forward to your next visit!

November 05, 2021

I do not usually participate in reviewsHowever today was I do not usually participate in reviews However today was special since we did not have our insurance card and we had to get one faxed to the dealer More

by Review was earned
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

BMW of Allentown responded

Thank you for taking the time to leave us a review! We're so glad we had the opportunity to serve you and hope we can do so again in the future. Take care! - The Daniels BMW Team

November 03, 2021

Had a very pleasant experience. The lady on the phone was wonderful and got me an an appointment promptly. The problem was found and solved. More

by sks91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
Nov 04, 2021 -

BMW of Allentown responded

Thanks for taking the time to review your recent experience with us! We appreciate your business and hope to see you again next time here at Daniels BMW!

October 30, 2021

The people at Daniels BMW are always friendly, helpful, and competent. They always do excellent jobs on my car. More

by haruta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Peters
Nov 01, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback about our team here at Daniels BMW! We appreciate your kind words and look forward to your next visit with us!

October 30, 2021

Excellent workmanship with expert and courteous service. I would highly recommend and trust them to perform best possible repair. More

by HC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Taylor
Nov 01, 2021 -

BMW of Allentown responded

Thank you for your confidence in Daniels BMW! We appreciate your great review and look forward to your next visit with us!

October 30, 2021

Austin was very helpful in getting my tires replaced as quickly as possible when I got a flat! More

by shilohschneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Nov 02, 2021 -

BMW of Allentown responded

Thank you for taking the time to come see us! We're glad Austin and the Daniels BMW team showed you five-star care!

October 29, 2021

Very professional. Very organized. Todd was very gracious. Waiting time was minimal. Good service overall. More

by Tanya 27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Tanya 27 responded

Dealership is top notch.

Nov 01, 2021 -

BMW of Allentown responded

Thanks for the positive feedback, Tanya! It was a pleasure having you visit us here at Daniels BMW and we hope to see you again next time!

October 27, 2021

Had a very successful visit to Daniels Mini. Service was wad excellent. Robin the service consultant was friendly, knowledgeable , professional and informative. Only problem was length of wait time, almost More

by Heygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Service Rep. 5 ??
Oct 27, 2021 -

BMW of Allentown responded

Thank you for the review and feedback. We're glad to hear you enjoyed working with our team and appreciate your patience during your visit. Take care and please don't hesitate to reach out if we can be of service to you again in the future!

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