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683 Reviews of BMW of Allentown - Service Center
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September 12, 2019
Excellence service as always Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job r Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job resolving any problems with my BMW. Go out of my way to ensure I work with him for any service. More
by kuhnsrj
Employees Worked With
August 30, 2019
Daniels BMW-What a phenomenal group of people!! My car was in a flood on July 11th, 2019. I was stuck in the middle of a busy road and my car went dead. I called a customer support person-Dominic H My car was in a flood on July 11th, 2019. I was stuck in the middle of a busy road and my car went dead. I called a customer support person-Dominic Hernandez-he explained what I needed to do! He was very kind! Our insurance (that we have had for many yrs and we have an excellent record-minimal claims)- refused to put a new engine in-and the fiasco began. The Daniels BMW Team has to work endlessly to help get the damage covered-in the end they refused to put in a new engine-and wanted to put in a used one-which would void ALL my BMW warranties!! The BMW team of :Dominic Hernandez, Jane Billig, Eric Trimbur, Web Lingle, Joe Grazer and Clint Peters were amazing! They spent so much time trying to work with the claims adjuster and his supervisor-but to no avail. All of these people fought for us and went above and beyond!! They are all very kind and compassionate people who care about their customers and went out of their way to help us!! I picked up my car today!-Aug 30th! Please know how much we appreciate all your hard work and care!! Thank you ! Thank you!! Ellie More
by Ellie
Employees Worked With
Other Employees :
Web Lingel and Eric Trimbur , Jane Billig, Clint Peters, Dominic Hernandez
August 29, 2019
Review of Daniels BMW Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Todd knows his business, gr Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Todd knows his business, great advice. Always a pleasure to work with. More
by Above, beyond0129
Employees Worked With
August 28, 2019
Service The staff are truly amazing and very polite. The building it’s self is also amazing very clean and amicable space for one to be comfortable while wai The staff are truly amazing and very polite. The building it’s self is also amazing very clean and amicable space for one to be comfortable while waiting for our vehicle. More
by jprod5676
Employees Worked With
August 15, 2019
Professional and courteous Have been servicing my car at Daniel’s for the past 13 years. Ethan Harbison’s Always been helpful, courteous and professional. Would highly recommend Have been servicing my car at Daniel’s for the past 13 years. Ethan Harbison’s Always been helpful, courteous and professional. Would highly recommend buying/servicing your car there More
by Poconos
Employees Worked With
August 15, 2019
Excellent Ethan is very professional and couldn’t do enough to help. I highly recommend him to anybody. He helped me get a loaner on the day I needed to replace Ethan is very professional and couldn’t do enough to help. I highly recommend him to anybody. He helped me get a loaner on the day I needed to replace the parts. Call me when the parts come in to make sure my appointment was lined up. More
by Mjtbmw
Employees Worked With
July 26, 2019
Professional and personable. Service advisors are knowledgeable, professional and personable, backed by first rate technicians and strong support from admins and service manager. Service advisors are knowledgeable, professional and personable, backed by first rate technicians and strong support from admins and service manager. Shuttle service and loaner car availability make service scheduling convenient. More
by Wilson Black
July 24, 2019
Service Daniels bmw has always been great for service & sales. I bought & service my bmw their since day one. They all have been always friendly & helpful. Daniels bmw has always been great for service & sales. I bought & service my bmw their since day one. They all have been always friendly & helpful. More
by Mike
Employees Worked With
July 18, 2019
Routine Oil Change I was treated professionally and given wonderful service. Everyone that I came in contact with was friendly and courteous. The waiting area was comf I was treated professionally and given wonderful service. Everyone that I came in contact with was friendly and courteous. The waiting area was comfortable, quiet and accommodating and I was able to get work done while I waited for a very reasonable amount of time. More
by HappyBMWChick
Employees Worked With
Other employees who made sure that I was taken care of. Very friendly and very professional. , Dominic Hernandez
July 17, 2019
BMW 323i Ethan Harbison at Daniel BMW in Allentown Pa is a pleasure to work with. He is always responsive and helpful and willing to take time to explain any i Ethan Harbison at Daniel BMW in Allentown Pa is a pleasure to work with. He is always responsive and helpful and willing to take time to explain any issues in more detail. He also helps to determine what needs to be done and what items may be able to hold off until next time. I always ask for him to handle my appointments. More
by DannyO
Employees Worked With
