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BMW of Allentown - Service Center

Allentown, PA

4.8
687 Reviews

687 Reviews of BMW of Allentown - Service Center

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October 15, 2019

Daniels BMW service Excellent personalized service with use of a loaner. Charles always knows what the car needs. Customer area with great amenities including WiFi, coffe More

by Barrrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Wonderful and helpful as always. Always prepared for arrival, very thorough, friendly, efficient. Calls when service is complete. Wonderful to deal with. Cares about you personally a More

by Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Excellence service as always Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job r More

by kuhnsrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Customer Service experience The team at Daniels BMW always goes above and beyond for me when my car is in need of service. Dominic Hernandez is a fantastic rep and communicates r More

by Joe Seibert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Hernandez
September 12, 2019

Give Todd Simpson a raise! As always, Todd Simpson zeroed in on my car’s problem and promptly fixed it. Todd is a true professional. Daniels BMW is lucky to have him. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Daniels (we chatted about his cool 70’s Land Rover)
August 30, 2019

Daniels BMW-What a phenomenal group of people!! My car was in a flood on July 11th, 2019. I was stuck in the middle of a busy road and my car went dead. I called a customer support person-Dominic H More

by Ellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Web Lingel and Eric Trimbur , Jane Billig, Clint Peters, Dominic Hernandez
August 29, 2019

Review of Daniels BMW Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Todd knows his business, gr More

by Above, beyond0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2019

Service The staff are truly amazing and very polite. The building it’s self is also amazing very clean and amicable space for one to be comfortable while wai More

by jprod5676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2019

Excellent Ethan is very professional and couldn’t do enough to help. I highly recommend him to anybody. He helped me get a loaner on the day I needed to replace More

by Mjtbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2019

Professional and courteous Have been servicing my car at Daniel’s for the past 13 years. Ethan Harbison’s Always been helpful, courteous and professional. Would highly recommend More

by Poconos
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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