BMW of Ann Arbor

Low pressure sales Mo was great. No pressure but answered all our questions, negotiated on price. Very accessible to answer additional post purchase questions to optimiz Mo was great. No pressure but answered all our questions, negotiated on price. Very accessible to answer additional post purchase questions to optimize our enjoyment of the new vehicle. Thanks! More

service Derek provided outstanding customer service. He was accommodating, prompt, friendly and communicated well. He reviewed possible work to be done now or Derek provided outstanding customer service. He was accommodating, prompt, friendly and communicated well. He reviewed possible work to be done now or in the future based on my needs and interest. More so than with some others I've worked with although all the service providers have been good. More

The best car salesman in my experience Mo Beidoun was an exceptional salesman.He let us pick out a car our way and while always helpful and knowledgeable, he was never pushy. He recognized Mo Beidoun was an exceptional salesman.He let us pick out a car our way and while always helpful and knowledgeable, he was never pushy. He recognized that we were smart people who knew what we wanted once we had all of the information. And he was a delightful person to deal with, intelligent, friendly and interesting. How many car sales personnel have a degree in filmmaking and make health-related films on the side?! More

very helpful I bought my first car, a Honda accord there. Alex was very helpful. He helped fix the tire and the brakes and offered me a ride to his company. the ca I bought my first car, a Honda accord there. Alex was very helpful. He helped fix the tire and the brakes and offered me a ride to his company. the car is now working very well. Glad to get it at a good price. More

Professional Eric made my purchase enjoyable. My questions were answered before arriving and was treated with respect especially because I do not like to haggle - Eric made my purchase enjoyable. My questions were answered before arriving and was treated with respect especially because I do not like to haggle - I know what I want in a vehicle. I appreciated doing business at this BMW. More

Service The employees at this dealership are fantastic. From the moment a phone call is made to schedule the service until the keys are handed back and you c The employees at this dealership are fantastic. From the moment a phone call is made to schedule the service until the keys are handed back and you climb into your very clean and serviced vehicle the experience is just great. Thanks to all and keep it up. More

Service From the moment I walked in for my scheduled apointment Carol Pappas greeted me and was very welcoming. She also went beyond my expectations in regard From the moment I walked in for my scheduled apointment Carol Pappas greeted me and was very welcoming. She also went beyond my expectations in regards to my loaner vehicle. She started all my paperwork in a timely manner. I also met Dusty Harrison who finalized my service paperwork. He was very friendly and took great care of me as well. I highly recommend BMW of Ann Arbor to anyone. More

Very professional and friendly Bmw of ann arbor takes care of you and your car in a professional and friendly manner. Very positive experience from beginning to end. They give the f Bmw of ann arbor takes care of you and your car in a professional and friendly manner. Very positive experience from beginning to end. They give the full bmw experience. More

My vehicle has always been repaired on time as promised. I always receive professional and friendly service. My vehicle is always prepared on time and they provide transportation to and from work. It has al I always receive professional and friendly service. My vehicle is always prepared on time and they provide transportation to and from work. It has always been a great experience, especially working with Derek West. More

Personable and professionalism of Alexander Upshur I would like to personally thank Alex Upshur for his professionalism while purchasing my 2013 X3 vehicle. Not only is Mr. Upshu extremely knowledgeab I would like to personally thank Alex Upshur for his professionalism while purchasing my 2013 X3 vehicle. Not only is Mr. Upshu extremely knowledgeable of BMW's, he is very personable as well. I believe he will go as far as he wishes in this business. I will be telling others about my experience with BMW of Ann Arbor and the excellent service provided by Alex Upshur. Your dealership has a quality Client Advisor in him and you are very fortunate to have him working for BMW of Ann Arbor. Thank you, Carol Ford More