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BMW of Ann Arbor

Ann Arbor, MI

3.5
304 Lifetime Reviews Review Dealership
Proud member of the Suburban Collection! At BMW of Ann Arbor, you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an array of excellent new BMW models on location, but we also have a large inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and BMW lease for your needs. Once you're an owner, BMW of Ann Arbor is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified BMW parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, BMW of Ann Arbor is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 501 Auto Mall Dr Ann Arbor, Michigan, and proudly serve drivers from Westland, Farmington Hills, Ypsilanti, Canton and Detroit as well.

501 Auto Mall Drive

Ann Arbor, MI

48103

Directions

Top Reviewed Employees

Dusty Harrison at BMW of Ann Arbor

Dusty Harrison

Service Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Dereck West at BMW of Ann Arbor

Dereck West

Service Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Alex Upshur at BMW of Ann Arbor

Alex Upshur

Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Mo Beidoun at BMW of Ann Arbor

Mo Beidoun

New Car Sales Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

October 30, 2020

"This is my second lease with the Ann Arbor team. I drive..."

- melenie.turner

This is my second lease with the Ann Arbor team. I drive all the way from Detroit because from service to sales this team is unmatched. The streamlined process from driving to signing is quicker than any dealership I’ve ever been to but most importantly; the way they have treatment me over these last three years has been the most caring I’ve ever seen. This is more than a sale for them but they’ve made this into an enjoyable experience with a relationship that will last a lifetime. We’re family now and I wouldn’t have it any other way!

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Employees Worked With

Other Employees : John Moyer

September 29, 2020

"Not happy at all with the service of this dealership,..."

- Summerof71

Not happy at all with the service of this dealership, started out with Lila she has the worst customer service, no follow up. I had to request another sales person. Too bad the car I wanted wasn't at a local dealership closer to my home (Clinton Township) or I would have canceled the deal. Once I went to pick up the car, as I was told it was supposed to be detailed and cleaned it was not, I had to request that they. dry the car off it had water spots all over it, clean the mats and the interior of the car, it still has a slight odor, not at all what I would have expected from a BMW dealership, maybe a B lot. I purchased the car on 9/24/20, I would have expected a follow up call or email to ask how my experience was with the dealership. Haven't heard back from them. Might have been better off purchasing with Carvana or another online car company.

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Employees Worked With

September 18, 2020

"I order parts and have service performed from them all..."

- bradleybrennan

I order parts and have service performed from them all the time and they provide very good service. Dusty and the other service managers do a great job

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Employees Worked With

Dealership Inventory (135 Vehicles)

used 2019 BMW 530 car, priced at $50,930

2019 BMW 530

$50,930

new 2020 BMW M8 car, priced at $156,695

2020 BMW M8

$156,695

new 2020 BMW 840 car, priced at $98,895

2020 BMW 840

$98,895

used 2019 BMW 530 car, priced at $47,000

2019 BMW 530

$47,000

used 2017 BMW X1 car, priced at $26,800

2017 BMW X1

$26,800

new 2021 BMW X3 car, priced at $62,095

2021 BMW X3

$62,095

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Pet Friendly
  • Quick Lube
  • Shuttle Service
  • Airport drop off and pick-up