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BMW of Ann Arbor
Ann Arbor, MI
392 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 392 reviews
February 09, 2015
Best car buying experience yet! We purchased 2 vehicles from BMW Ann Arbor in December and the whole process from beginning to end was quick and easy. Chad Thompson is the reason eve We purchased 2 vehicles from BMW Ann Arbor in December and the whole process from beginning to end was quick and easy. Chad Thompson is the reason everything went so smoothly and the reason we picked up the second vehicle. Because of hectic schedules my fiancée and I got ahold of Chad via email and he responded very quickly with the information we needed, follow up calls were prompt and when we made the decision to drive up (we are in Toledo) the car was prepped and ready to go. I wouldn't hesitate to recommend Chad and the whole BMW Ann Arbor team for anyone car shopping. More
by rfek
February 06, 2015
Best car buying experience ever. I had the Best car buying experience ever, I really felt comfortable with my salesman Eric Griffith. He was extremely professional and knowledgeable. I had the Best car buying experience ever, I really felt comfortable with my salesman Eric Griffith. He was extremely professional and knowledgeable. I felt no pressure and Eric answered all my questions. The dealership was clean bright and inviting. I felt very relaxed. The coffee was great too. Mostly Kudos to Eric who restored my faith in car buying. Thanks again Eric. More
by jackie Mann
Employees Worked With
Eric Griffith
February 03, 2015
Friendly, Helpful, Great buying experience Great experience throughout the sales process. Eric was extremely helpful introducing the features of the vehicle, working through the purchase, and Great experience throughout the sales process. Eric was extremely helpful introducing the features of the vehicle, working through the purchase, and promptly responding to additional questions following the initial visit and sale. I would not hesitate to recommend Eric Griffith and BMW of Ann Arbor. Thank you! More
by jasonmp
Employees Worked With
Eric Griffith
February 02, 2015
Bought Used car Great customer service. dealed with Justin Fagan and Brendan Bryne. Finally found what I need for my long term usage. Processed things quickly and goo Great customer service. dealed with Justin Fagan and Brendan Bryne. Finally found what I need for my long term usage. Processed things quickly and good service. More
by DHARANI DHAR NARRA
Employees Worked With
February 02, 2015
Great Dealership Great experience with my purchase. Chad did a great job on explaining all details. Follow up calls to check and see how everything was. Thanks Chad. Great experience with my purchase. Chad did a great job on explaining all details. Follow up calls to check and see how everything was. Thanks Chad. More
by RAB
February 02, 2015
They found the car I wanted and took care of everything I had a great experience at bmw of ann arbor. Very friendly and competent staff found the car I wanted, got me the lowest interest rate and made sure I had a great experience at bmw of ann arbor. Very friendly and competent staff found the car I wanted, got me the lowest interest rate and made sure I was comfy while they took care of the paperwork and showed me around the car. More
by Kerosene A1
Employees Worked With
January 30, 2015
My experience with BMW of Ann Arbor couldn't have been bette Everyone at the dealership was professional and unassuming. They asked the right questions and made me feel at home in picking my new vehicle. My sa Everyone at the dealership was professional and unassuming. They asked the right questions and made me feel at home in picking my new vehicle. My salesman, Chad Thompson spent a good amount of time with me and answered all my questions. More
by DennyVass
January 27, 2015
Excellent Experience Excellent experience with Eric Griffith. I have never had less than that at any BMW dealership. Eric listened to what I wanted. He didn't try to te Excellent experience with Eric Griffith. I have never had less than that at any BMW dealership. Eric listened to what I wanted. He didn't try to tell/sell me otherwise. He just made it happen. I will be returning in the future. When it came to the financing, Brendan made the paperwork very easy and he even worked out a better deal than we had expected. Just very impressed with the whole group there in Ann Arbor. More
by bluwolve
Employees Worked With
Eric Griffith
January 06, 2015
Came with questions,left with a car! I came to A2 BMW to ask a few questions about a used 08' 328xi I was thinking about purchasing in a private sale by owner. As soon as I walked in the I came to A2 BMW to ask a few questions about a used 08' 328xi I was thinking about purchasing in a private sale by owner. As soon as I walked in the door Jill woods greeted me kindly! with no prejudice as I am a young man that to say the least dose not look the part to be in the market for a BMW haha. She answered my questions and even took me to the matinence department too get awnsers on my concerns about cluch life and cost of replacement in a used manual car. No xx the exact awnsers I'm looking for, and kind staff also in that department. Then I asked Jill if they had any comparable cars in value to the one I was looking at. She showed me an 09' 328xi manual.. Almost the same car I wanted.. And it was less price than the other one I had intrest in. She took me on a test drive and was patient with me as I got used to the veicle and awnserd all my questions. I loved the car! Left to think a bit and called back with an offer, they considerd it respectfully and gave me a counter offer that was reasonable.done deal bought the car that day!! Couldn't be happyier with my experience at a2 BMW!! If your looking for a bmwjust vist Jill woods she will take care of you well. Tell her Rod sent ya More
by Vokzrod
Employees Worked With
January 03, 2015
Exceptional Service on our 2007 328xi SULEV Coupe I took our pre-owned 2007 328xi coupe in for an oil change and an oil leak. We own a special emissions car that was originally sold in a SULEV state ( I took our pre-owned 2007 328xi coupe in for an oil change and an oil leak. We own a special emissions car that was originally sold in a SULEV state (meaning a state that has extremely high emission laws. These cars have a special warranty on certain parts that extend past the basic 48 month/50k mike warranty. Even though MI dealers do not deal with many of these cars Derek and Mark handled it in a very professional with top notch customer service in mind. They were able to get the repairs covered under the warranty and were extremely efficient in doing so. I would highly recommend BMW of Ann Arbor for any service needs. When we decide to trade in our 2012 Mercedes for a BMW I will report on our purchase experience but I can only imagine it will be just as enjoyable as our service experience! More
by Mikeandamyadkins
