BMW of Ann Arbor

The car salesman Alex was great. Great experience!! I definitely was provided with answers to all my questions and great customer service. Great and amazing dealership! definitely was provided with answers to all my questions and great customer service. Great and amazing dealership! More

What can I say I had fun at a car dealership.....how often does that happen. Stuart made me laugh and want to buy a car. Sometimes I just kill time and visit dealerships to look at the new stuff and e often does that happen. Stuart made me laugh and want to buy a car. Sometimes I just kill time and visit dealerships to look at the new stuff and even though that's why I was doing and even told Stuart he still paid attention to me. When I am ready I will by from Stuart. More

Stuart made my first time car buying experience wonderful. After checking out other dealerships all day, my parents and I ended up at BMW of Ann Arbor toward closing time. I found a Volkswagen Jett wonderful. After checking out other dealerships all day, my parents and I ended up at BMW of Ann Arbor toward closing time. I found a Volkswagen Jetta that I liked, but found out it had been sold. Stuart showed me other cars in my price range including cars that had not been put out on the lot yet. None of the other cars were right for me so we left, but gave him our phone number in-case he got anything in my price range. Less than 10 minutes later Stuart called and told us that the Volkswagen had not been sold after all. We went back and Stuart took time away from his family to stay past closing to fill out my paperwork. Stuart gave great customer service regardless of the fact that I was buying a $10,000 Volkswagen and not a $40,000 BMW. More

Stuart was the best salesman I have ever had the pleasure of doing business with. Professional and no pressure attitude. "Just the facts" he let us make our own decision. Great Guy. Someone needs t of doing business with. Professional and no pressure attitude. "Just the facts" he let us make our own decision. Great Guy. Someone needs to give this guy a raise! More

Both Stuart and Summer were very easy to work with. Stuart was very willing to stay late to accommodate my schedule. He also seemed genuinely concerned that I choose the right car. I would recommend th Stuart was very willing to stay late to accommodate my schedule. He also seemed genuinely concerned that I choose the right car. I would recommend them both. More

When I drove up to the dealership, Stuart met me outside the door. His salesmanship was top notch, at no point did I feel pressured but he still managed to create a sense of urgency in me to buy the car. It the door. His salesmanship was top notch, at no point did I feel pressured but he still managed to create a sense of urgency in me to buy the car. It's likely that this is the best experience I'll have with a salesman, because by the time this car wears out Stuart will probably be running the whole place. More

sales associate,sales manager and finance manager were very friendly and helpful.I felt very comfortable dealing with Leonard Martin. He delivered the car to my office as I was leaving town and did not ha very friendly and helpful.I felt very comfortable dealing with Leonard Martin. He delivered the car to my office as I was leaving town and did not have time to go back to dealership.I would recommend this dealership to my friends. More

Darin Locks was one of the most personal car sales persons I have ever met. Usually in dealing with car sales people, I find them arrogant, condescending and only interested in one thing - a large co persons I have ever met. Usually in dealing with car sales people, I find them arrogant, condescending and only interested in one thing - a large commission check. This was not the case with Darin at all. He showed compassion, understanding, and warmth as a sincere person interested in making his customers feel welcome and not pressured. He is a jewel to this dealership and should be commended for his efforts in making this BMW dealership place where customers come first and not simply sales. Thumbs up to this young man - I have not found many like him... I will do business with him again. Sincerely, Frank M Nasutowicz More

Stuart was accommodating from A-Z. He made the dealership experience stress free and overall fun. He did a great job at identifying, satisfying, and going above and beyond my needs. experience stress free and overall fun. He did a great job at identifying, satisfying, and going above and beyond my needs. More