BMW of Annapolis

I never take my car anywhere else. They are the BEST. Always do a great job keeping my car running smoothly. They are the BEST. Always do a great job keeping my car running smoothly. More

The service provided was very good. service. They also provided good customer care without a long wait. service. They also provided good customer care without a long wait. More

Sean was great. My first time getting serviced after purchasing my first BMW and upon checking in he explained all of the services in detail that my car will need an My first time getting serviced after purchasing my first BMW and upon checking in he explained all of the services in detail that my car will need and when to expect it and how CBS works. Told him i needed my car done by lunch time and it was done before then. He got me scheduled for recommended services for a later date with no pressure and no issue. Car was returned back to me in excellent condition. More

Warranty work performed. Service staff very knowledgeable and friendly. Kept updated with status of the repair. Highly recommended dealership Service staff very knowledgeable and friendly. Kept updated with status of the repair. Highly recommended dealership More

Service dept is fabulous. . on time appts, thoroughly discuss any issues! Jane King is great - very considerate of my needs! . on time appts, thoroughly discuss any issues! Jane King is great - very considerate of my needs! More

The team at bmw of Annapolis has great customer service and communication. Timely and extremely friendly. and communication. Timely and extremely friendly. More

Purchased a 2022 CPO BMW X5 for $50k. Drove intermittently for less than 3 weeks before receiving dashboard alerts that engine oil needed to be changed. Was puzzled as I assumed as part o Drove intermittently for less than 3 weeks before receiving dashboard alerts that engine oil needed to be changed. Was puzzled as I assumed as part of the CPO and getting car ready for resale the dealer would have at least done oil change among other services. But apparently not. So, had to get car serviced for oil change, wait for 3 hours, and pay out of pocket. Less than ideal for a newly purchased car of just 3 weeks!! More

Great experience! Well informed and everything was taken care of as promised Jeremy and Chad are too notch Well informed and everything was taken care of as promised Jeremy and Chad are too notch More

Came to pick my car up only to find requested service had not been completed. I had the service completed elsewhere for less than half of BMW Annapolis’ estate. They almost never have loaner cars. not been completed. I had the service completed elsewhere for less than half of BMW Annapolis’ estate. They almost never have loaner cars. More

Prompt, personable, professional. Sean understood the urgency and allowed me to come to the service department without an appointment. I had a tire issue. In and out within 90 minutes Sean understood the urgency and allowed me to come to the service department without an appointment. I had a tire issue. In and out within 90 minutes! More