Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
961 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

Directions

By Type

Showing 961 reviews

May 10, 2025

Actual service work is good. Communication from the service rep is horrible. Never heard a word about repairs needed and no follow communication at all. More

by Thedollsails24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Report | Print
May 08, 2025

Friendly and informative advisor. Sevice was pretty fast. Helped check service history to verify what was needed as I use multiple dealerships for service. More

by Patrickli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
May 10, 2025 -

BMW of Annapolis responded

Patrickli, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

They picked up my car for service and delivered it on time. Also I thought there was a chip in the windshield but they discovered it was not and fixed it easily. Great service - thanks! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Hall (?).
Report | Print
May 09, 2025 -

BMW of Annapolis responded

Hi Jay, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

Excellent service rendered at reasonable price by helpful and pleasant staff who seem to enjoy their work. More

by aubrey.sarvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
May 09, 2025 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2025

Excellent service; excellent service advisors. The true BMW experience. Minimum wait time and work done as requested. More

by pirates70_sitters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
Report | Print
May 04, 2025 -

BMW of Annapolis responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 01, 2025

Best dealership in Maryland. The staff is professional, knowledgeable and friendly. I have bought and leased 10 different BMWs from them. Couldn’t ask for a better dealership More

by micmal06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Meir, Chris Miller, Dan Bailey
Report | Print
May 04, 2025 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

Efficient operation and friendly staff. The customer service was excellent. Very satisfied with the service I received. More

by jmarkdonatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte
Report | Print
May 04, 2025 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

BMW of Annapolis is the ONLY place I take my Beamer for service! The service department is THE BEST! More

by Rwalkor822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Jane, JP
Report | Print
May 02, 2025 -

BMW of Annapolis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

Excellent customer service and great service from Nick. Also appreciate the attention to detail on my vehicle. More

by bfloyd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 04, 2025 -

BMW of Annapolis responded

Hello, we're happy you found our staff Nick to be so supportive during your experience here at BMW of Annapolis. We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2025

Consistory exceptional service -professional and knowledgeable staff all across the board -never have to wait for parts orctires to be ordered -outstanding customer service More

by Phillydiamonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
Report | Print
May 02, 2025 -

BMW of Annapolis responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

1
2
...
97