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BMW of Annapolis

Annapolis, MD

4.6
1,167 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 1,167 reviews

March 24, 2026

All the staff was professional courtesy and makes you feel so welcoming there. It’s alway a great Nick is the best he really time to explain in detail with you thanks More

by Remobuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
March 23, 2026

Great service. It's the only dealership that I go to service my car. I have only had good experiences. More

by Labriath83
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
March 21, 2026

Excellent service and environment! The new service bay renovation is absolutely beautiful. Such a welcoming environment, along with the welcome vibe from the service advisors and techs More

by Niki P.
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 24, 2026 -

BMW of Annapolis responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 21, 2026

All 4 wheels exhibited damage after new tires were replaced on 740 Ld! Not happy! More

by Paul.sniegowski
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante
March 20, 2026

Nice workers, horrible wait time. Oil change and brake fluid took a little over 3 hours. More

by amycontrerasl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
March 20, 2026

I purchased my car from BMW of Annapolis in 2017. I’ve had all of my maintenance done through the dealership. The customer service is always top notch and my last visit even went beyond that excellen More

by Shcook44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peria
Mar 23, 2026 -

BMW of Annapolis responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

Great First Experience After recently relocating to Maryland, I had my first service visit at BMW of Annapolis and couldn’t be more pleased. I was able to get a quick appointment with a loaner car, my More

by Thend1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
March 17, 2026

Very professsional and pleasant experience. everyone was helpful and good communication. Let me know all steps of my serbice More

by ViaEaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 20, 2026 -

BMW of Annapolis responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2026

Service was needed and resolved efficiently. Tpms tire issue. Kudos for the renovated service building. Beautifully executed. Seating is varied and comfy. The view is great, parking area full of More

by Grace C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 10, 2026

The service department is very nice to deal with including letting me know that my brakes and tires are close to needing replacement. More

by Phyllisdowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 13, 2026 -

BMW of Annapolis responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

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