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BMW of Annapolis
Annapolis, MD
1,124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,124 reviews
December 20, 2025
The sales rep was exceptionally knowledgeable about the brand, which made our decision much easier. The finance officer made the paperwork feel effortless and straightforward. brand, which made our decision much easier. The finance officer made the paperwork feel effortless and straightforward. More
by donta2626
Employees Worked With
Ben
December 19, 2025
they fixed my vehicle to my specifications and provided me a loaner car and the cost is a lot lower than even a non dealer which dispels the mistrust of dealer repairs I would recommend them to anyone who me a loaner car and the cost is a lot lower than even a non dealer which dispels the mistrust of dealer repairs I would recommend them to anyone who needs their BMW repaired More
by Chris Z
Employees Worked With
nick
December 17, 2025
The salesperson Esther Adekoya was able to show me very quickly a vehicle that I might be interested in. She was very knowledgeable, friendly and professional. quickly a vehicle that I might be interested in. She was very knowledgeable, friendly and professional. More
by Joe
Employees Worked With
Esther Adekoya Dan Bailey Daniel Anderson and David the business manager.
December 15, 2025
First service visit was great. Fairly comfortable waiting area. Clean with snacks and drinks. Disappointed with sales department. So many things they didn’t explain to someone who Fairly comfortable waiting area. Clean with snacks and drinks. Disappointed with sales department. So many things they didn’t explain to someone who has never driven a foreign carbb More
by Kislandmd
Employees Worked With
Sean in Service was great b
December 15, 2025
You need to know that making an appointment is just the drop off time not the time they will look at your car. They are very backed up most of the time. drop off time not the time they will look at your car. They are very backed up most of the time. More
by HC
Employees Worked With
Jeremy, Sean
December 12, 2025
I negotiated my purchase/Lease before my arrival to the dealership. My vehicle was ready for pick up as scheduled and I was able to sign documents quickly and leave within 90 minutes. No nonsense just the dealership. My vehicle was ready for pick up as scheduled and I was able to sign documents quickly and leave within 90 minutes. No nonsense just the way I like it. More
by memoforjames
Employees Worked With
David Mier
December 11, 2025
Service Dept was severely overbooked and the staff couldn’t keep up with customer needs. My invoice had to be corrected to reflect a coupon discount. Had I not scrutinized the invoice I would be overc couldn’t keep up with customer needs. My invoice had to be corrected to reflect a coupon discount. Had I not scrutinized the invoice I would be overcharged by over $200. My loaner car was dirty inside and low on washer fluid. Attempted to share feedback with employee but they were too busy to listen. Overall I would rate my experience as poor. More
by Evan
Employees Worked With
Robert Kozora
