BMW of Annapolis

The service was great but it is too dark at night when dropping off your car. No lights to fill out paperwork. dropping off your car. No lights to fill out paperwork. More

Prompt, friendly service techs. Good service completed when promised. You can always count on BMW to deliver. Good service completed when promised. You can always count on BMW to deliver. More

The best service in customer relations available to date. Such compassion and implementation of empathy with professionalism for my circumstances, I'll always return. Such compassion and implementation of empathy with professionalism for my circumstances, I'll always return. More

Thank you Jane King the best service advisor! !! BMW always has the best customer service very clean !! BMW always has the best customer service very clean More

The service dept was terrible. The personnel were not welcoming or friendly. The tire pressure was not adjusted despite my specific request to do so, and the service agent confirm The personnel were not welcoming or friendly. The tire pressure was not adjusted despite my specific request to do so, and the service agent confirmed they checked it, the interior had grease stains on the door and passenger seat. The tire tread was recorded as 7/32 for all four tires even though two tires had 15000 miles and two had less than 2000 miles More

Jane King is always very helpful. Good job on always taking care of my car. Good job on always taking care of my car. More

Excellent customer service and care! I was specifically assisted by Christian Owen’s in sales and Dontae Butler in service departments respectively. Professional, courteous, and thorou I was specifically assisted by Christian Owen’s in sales and Dontae Butler in service departments respectively. Professional, courteous, and thorough is the obvious standard. 10/10 I look forward to a mutually fruitful relationship with BMW of Annapolis! Thank you More

Work done timely and efficiently within the agreed parameters, and accurately. Very thorough examination done of all potential issues. parameters, and accurately. Very thorough examination done of all potential issues. More

Clear, concise yet thorough report of issues with vehicle. Efficient communications. Very courteous service personnel. vehicle. Efficient communications. Very courteous service personnel. More

They repaired my car without an appointment. They were efficient and staff were very friendly. They were efficient and staff were very friendly. More