BMW of Annapolis

Excellent service provided by Ayan, I had a great customer relations with the team i met. Their show room and yard looks great with beautiful wheels customer relations with the team i met. Their show room and yard looks great with beautiful wheels More

Good staff and great service will referral to family and friends nice and clean dealer.. friends nice and clean dealer.. More

All around poor experience. I’ll try another dealership. I think the issue is they overbooked the day. Poor communication, poor execution, poor results. I’ll try another dealership. I think the issue is they overbooked the day. Poor communication, poor execution, poor results. More

As Always I have received great service from BMW of Annapolis again. The BMW of Annapolis dealership is awesome! The support staff are kind and they give you and your vehicle the attention needed to c Annapolis again. The BMW of Annapolis dealership is awesome! The support staff are kind and they give you and your vehicle the attention needed to complete the job. Their waiting room/restroom are clean and you can help yourself to free snacks and soda while you wait. If you want top service on your vehicle, give them a shout! You will be glad you did. More

Excellent service by Ben Allen even though I was buying lightly used. Truly cared from start to beyond finish. Fair pricing. lightly used. Truly cared from start to beyond finish. Fair pricing. More

Sean did a great job keeping me informed during the maintenance process. I received a video explaining the condition of my vehicle and the recommendations. maintenance process. I received a video explaining the condition of my vehicle and the recommendations. More

Quick and polite service . I Liked the over view video of the vehicle done by the Technician. I Liked the over view video of the vehicle done by the Technician. More

When I purchased my car I dot the tire/wheel package. Every time I need my tire replaced they always say I owe the full price of the tire. When I only owe $50. I have to tell them every time. This should Every time I need my tire replaced they always say I owe the full price of the tire. When I only owe $50. I have to tell them every time. This should be in the system! Most recently I took my car there to have my tire replaced. I get a message on my phone that since it was near time for my oil to be changed they did that also. I never authorized them to change my oil! More

Jane King has been my service advisor for many years. She always explains any service needed or not needed & cares. Always available & just a truly nice person. She always explains any service needed or not needed & cares. Always available & just a truly nice person. More

Service advisor was outstanding. Kept me fully informed on status of my car repair. Was willing to provide a loaner car if necessary. Kept me fully informed on status of my car repair. Was willing to provide a loaner car if necessary. More