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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.7
972 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 972 reviews

October 28, 2024

Outstanding customer service and technician support. Provided video of service being performed. Good over once service was completed. More

by joetaylor21215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Nov 01, 2024 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Service advisor Nick was professional and courteous. I would recommend this dealership to my friends and family. More

by molainez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Oct 26, 2024 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

Very professional from all aspects. Sales, Service and Business Management. Highly recommend this dealership for anyone considering a BMW More

by aicooper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Coughlin
Report | Print
Oct 27, 2024 -

BMW of Annapolis responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

October 24, 2024

Excellent service and department very professional. I would highly recommend Annapolis BMW to anyone that needs service or to purchase a vehicle. More

by JIB327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peria
Report | Print
Oct 26, 2024 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Sean was awesome and really helpful. They had good snack options in the waiting room. More

by Zaib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean peria
Report | Print
Oct 26, 2024 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be helpful during your experience here at BMW of Annapolis. Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2024

I scheduled in advance so that I could get a loaner car. Everything during my service was perfect. From the greeting at the front desk, to the check-in with my service advisor, Sean, the process worked as i More

by Roadstermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean (sry, don’t remember last name)
Report | Print
Oct 25, 2024 -

BMW of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

BMW Annapolis aims to provide excellence in service and they succeeded! Thank you very much. More

by Jonathan.cj.paez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Report | Print
Oct 25, 2024 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2024

Easy scheduling. Fairly quick service. Clean waiting area. Coffee and snack station! Sean be was A plus! More

by Elizabeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Oct 25, 2024 -

BMW of Annapolis responded

Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to Sean here at BMW of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2024

The service received from BMW of Annapolis is always “#1”… the service and friendly Service Rep as helpful and honest. keep up the good work!!!👍 More

by Lovette H
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte and JP
Report | Print
Oct 23, 2024 -

BMW of Annapolis responded

Hello Lovette, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Friendly, efficient, very communicative. This is my 4th car with them and I have been completely satisfied More

by User-3a91a7abea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Morrow
Report | Print
Oct 19, 2024 -

BMW of Annapolis responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

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