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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.7
1,000 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 1,000 reviews

July 01, 2025

Quickly narrowed in on our required details and showed us the car that met all our needs. More

by mebrushwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryn Hidalgo
Report | Print
Jul 02, 2025 -

BMW of Annapolis responded

Hi, we really appreciate your feedback! If you're ever in need of more help, please let us know!

June 30, 2025

The salesman Andy and his manager are really nice and professional! One of the best. More

by jeffreylin13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Report | Print
Jul 01, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 28, 2025

All went well, as expected. Loaner was ready to go. All associates were pleasant and respectful. More

by Jimstyck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Jun 30, 2025 -

BMW of Annapolis responded

Hi, thank you for the positive feedback! We are thrilled to hear that everything went smoothly and that our team provided great service. We appreciate your business and hope to see you again soon!

June 26, 2025

Great response by the staff. First time at this location. Will definitely be back. Thanks More

by Gdr BMWx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jun 27, 2025 -

BMW of Annapolis responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you have any further questions, please don't hesitate to reach out!

June 26, 2025

Dealership, inspection or vehicle and drop them off at service. You like the videos to show customers issues discovered during inspection was a great idea More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jun 28, 2025 -

BMW of Annapolis responded

Jackson, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2025

Fantastic experience. Diane was great to work with. Her knowledge of the vehicle was top notch. More

by bialkt18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Zimmerman
Report | Print
Jun 26, 2025 -

BMW of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. We hope you have a great day!

June 23, 2025

Robert did not acknowledge me right a way because he was texting on this phone. At could have been business related, I don't know. But he was professional. More

by vlpatterson53
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jun 25, 2025 -

BMW of Annapolis responded

Thank you for your review! We take professionalism seriously and appreciate your understanding. We strive to provide efficient and effective service to all of our customers. We'll make sure to address this behavior to ensure it doesn't happen again. Thank you for your support! Eric Fischer, Service Manager

June 16, 2025

The young lady at the front desk was very polite and helpful and the service department staff was friendly and helpful as well. Like how the mechanic serving my vehicle sent me a video of what exactly n More

by Towanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Robert, the loaner car young man and the front desk receptionist from the collision department and also the gentleman who retrieved my vehicle and gave the loaner car keys to him.
Report | Print
Jun 18, 2025 -

BMW of Annapolis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2025

Service rep was very courteous and kept me informed of other issues involving maintenance of my vehicle. More

by gjbrown16903
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Report | Print
Jun 13, 2025 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2025

I have a wonderful experience every time I visit the Annapolis BMW dealership. Jane King is great! More

by ellen.ponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
Report | Print
Jun 14, 2025 -

BMW of Annapolis responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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