Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.7
1,065 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

Directions

By Type

Showing 1,065 reviews

September 15, 2025

Their friendly, polite, knowledgeable sales person Tyler Cardarelli made our purchase experience wonderful! Many thanks! More

by tdonlin002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cardarelli. And the Finance Manager
Report | Print
Sep 17, 2025 -

BMW of Annapolis responded

Hello, we're happy you found Tyler to be so supportive during your experience here at BMW of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2025

Very accommodating to schedule and fit me in the day of to get new brakes. More

by carolineelizabethclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Sep 14, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2025

So far, I’m happy with my first 2026 bmw x5 order with this dealer. More

by samgref
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Report | Print
Sep 14, 2025 -

BMW of Annapolis responded

Hi, thank you for choosing our dealership for your 2026 BMW X5 purchase! We strive to provide top-notch service and are thrilled to hear that you are happy with your order. We look forward to continuing to exceed your expectations in the future.

September 11, 2025

There are more than a dozen repair shops between my house and the Annapolis BMW. I would rather pay more for the tow to go to Annapolis BMW, than use any of the other shops. The professional service and co More

by Ranngreenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Sep 14, 2025 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

While I had some issues with the initial diagnose, Dontae was amazing to work with. More

by Annfisherloans
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Sep 12, 2025 -

BMW of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2025

Excellent service provided by Ayan, I had a great customer relations with the team i met. Their show room and yard looks great with beautiful wheels More

by Philip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan Teel, Nadia and David
Report | Print
Sep 11, 2025 -

BMW of Annapolis responded

Hello Philip, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

Good staff and great service will referral to family and friends nice and clean dealer.. More

by Gdhudson55@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 11, 2025 -

BMW of Annapolis responded

Hi, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

September 07, 2025

All around poor experience. I’ll try another dealership. I think the issue is they overbooked the day. Poor communication, poor execution, poor results. More

by jxstarks.xcorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dontae
Report | Print
Sep 09, 2025 -

BMW of Annapolis responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.   Eric Fischer, Service Manager BMW and MINI of Annapolis | 443-603-0520 | efischer@group1auto.com

September 06, 2025

Excellent service by Ben Allen even though I was buying lightly used. Truly cared from start to beyond finish. Fair pricing. More

by Danny Boi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Allen, Alexis
Report | Print
Sep 07, 2025 -

BMW of Annapolis responded

Hello Danny, we're happy you found Ben to be so supportive during your experience here at BMW of Annapolis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2025

As Always I have received great service from BMW of Annapolis again. The BMW of Annapolis dealership is awesome! The support staff are kind and they give you and your vehicle the attention needed to c More

by Regular Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Sep 13, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
3
...
107