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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.7
1,036 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 1,036 reviews

August 16, 2025

Very good service and communications regarding the status of my vehicle maintenance work. I am pleased with the outcome. More

by Raydebby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Tomasko
Report | Print
Aug 17, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2025

It was a recall, no charges. Robert was congenial in every way despite the handicap of of all the building upgrades going all. One of my better trips to this service department. More

by captronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kozora
Report | Print
Aug 16, 2025 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 14, 2025

The service center is top notch from phone support to working with them on things on your car. Highly recommend them for use! More

by Shaunrogers240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Aug 17, 2025 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 13, 2025

I’ve been taking my vehicles here for sometime and there have been issues and over sights but each time they were resolved to my satisfaction. This is mainly due to Eric the service center supervisor, he’s More

by katteam42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, and Eric
Report | Print
Aug 13, 2025 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 13, 2025

Had my X3's annual oil change and my car came back looking brand new. The loaner car was a blast to drive. No waiting, prompt service and easy process. More

by Rocntanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Aug 13, 2025 -

BMW of Annapolis responded

Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

August 13, 2025

Excellent service. The team at Annapolis BMW are top notch. They got me back on the road in a timely manor and the service was exceptional. More

by racevision75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Aug 15, 2025 -

BMW of Annapolis responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 13, 2025

Check in was quick and easy, and Justin was pleasant and professional. The service was performed in a timely manner and Justin maintained communication throughout. More

by wet3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Doug
Report | Print
Aug 15, 2025 -

BMW of Annapolis responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2025

Incredibly smooth - in and out. Fair trade in value and good price on new car. Andy was very helpful. Diane was great. More

by tabular.acmes_50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Alexis, Diane
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Aug 13, 2025 -

BMW of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2025

Good service. They need to get their facility renovation complete so that it’s more convenient for waiting. More

by Don’t put me on a list
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
Report | Print
Aug 10, 2025 -

BMW of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2025

Took my car in for general maintenance, the employees were pleasant and service was quick. I will definitely be back. More

by Babs2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Report | Print
Aug 09, 2025 -

BMW of Annapolis responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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