BMW of Annapolis
Annapolis, MD
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Professional members of the Services Team. .. Initial meeting transparent and open about approximate time the fix would take...after the mechanic reviewed my vehicle, he offered a video to show .. Initial meeting transparent and open about approximate time the fix would take...after the mechanic reviewed my vehicle, he offered a video to show me what else was needed... this digital touch saved us both time and any possible misunderstanding... after my approval...I received a new approximate completion time... communication is the key here and much appreciated! More
Very dependable, they are concerned about the upkeep of your vehicle, they help you with the cost of your final bill. They also clean the exterior of your car before you get it returned back to you. They s your vehicle, they help you with the cost of your final bill. They also clean the exterior of your car before you get it returned back to you. They serviced both of my vehicles in 3 months. More
Donte was my service advisor today. He was very nice and knowledgeable. He even went the extra mile for me. He was easy to access and communicate with. Which had been a problem in the p He was very nice and knowledgeable. He even went the extra mile for me. He was easy to access and communicate with. Which had been a problem in the past I give Donte five stars. More
Outstanding! Everyone is professional and caring takes the time to explain the problem. The dealership is beautiful and very clean Relaxing and comfortable wai Everyone is professional and caring takes the time to explain the problem. The dealership is beautiful and very clean Relaxing and comfortable waiting area More

