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BMW of Annapolis

Annapolis, MD

4.6
952 Reviews

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 952 reviews

September 19, 2024

This dealership has done a great job of updating me about my car maintenance. I’m pretty satisfied with the information I’m given (by Dontae) during my maintenance visits. I appreciate the hospitality (free More

by shightower321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Sep 21, 2024 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2024

I had Annapolis BMW mount and balance my new tires to new wheels and clear a fault code that was making my aftermarket drivers side brake light not work. great communication and price. A++ More

by walterm32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Sep 20, 2024 -

BMW of Annapolis responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2024

Polite, knowledgeable staff. Washed the car after service. I recommend this BMW dealership to anyone in the Annapolis area! Always satisfied! More

by FlyerRon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown.
Sep 20, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! We hope to see you soon!

September 13, 2024

Recently purchased an IX from Andrew Coughlin. He and the team were terrific. They transaction was unbelievably-efficient. I am from out of state and I made an inquiry over the internet. Andrew ca More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Coughlin - Dan Bailey - David Mier
Sep 15, 2024 -

BMW of Annapolis responded

Hi Matt, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

My experience with BMW was as good as possible. ! They were quick and cordial. I was comfortable and the car was purring like a kitten! Thank you!! More

by Joan Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrie Smith
Sep 14, 2024 -

BMW of Annapolis responded

Hi Joan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Bought a used car, traded in my vehicle. Was able to drive out within 5 hrs. More

by Tomlambden1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane
Sep 14, 2024 -

BMW of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Seth was our advisor. He was a pleasure to work with. Patient, empathetic, and helped us choose the right maintenance package for our needs. Highly recommended! More

by LWY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Sep 14, 2024 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

I’m so thankful for Robert and Jeremy for their help with my repair. I’m NOT happy with the BMW roadside assistance. On 2 occasions they never showed up. I used AAA for my tow. More

by janthept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Jeremy
Sep 20, 2024 -

BMW of Annapolis responded

Thank you for sharing your feedback. We're glad to hear that Robert and Jeremy were helpful with your repair. However, we're sorry to learn about the issues you faced with BMW roadside assistance. Please contact us directly so we can address these concerns and work towards a resolution. Your experience is important to us, and we appreciate the opportunity to improve our services.

September 10, 2024

Staff is always friendly, helpful and prompt. They explain what needs to be done and you don't feel you are being ripped off! More

by Lizriegel3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 11, 2024 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

September 06, 2024

Bryan Hildago was great to work with. I am glad you had my ultimate selection on your lot. It all worked out great. Thanks so much. Bryan is very knowledgeable about the i4 X M50. …very h More

by Drexpatterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hidlgo
Sep 08, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bryan here at BMW of Annapolis! If you have any further questions, please give us a call. We're always happy to help!

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