BMW of Annapolis

Robert K is always knowledgeable, professional and kind. I’ve been going to Annapolis BMW for 4 years now and l’ve had nothing but positive service. Robert K is always nice and even goes above and beyond g I’ve been going to Annapolis BMW for 4 years now and l’ve had nothing but positive service. Robert K is always nice and even goes above and beyond great customer service. I really appreciate that he made me feel like part of the BMW family today. More

Advisor was proficient with intake of vehicle, communications and customer advocacy. Work was performed effectively in timely manner. The car was washed and vacuumed. Bill was as expected and e communications and customer advocacy. Work was performed effectively in timely manner. The car was washed and vacuumed. Bill was as expected and easy to understand. More

Very good service and communications regarding the status of my vehicle maintenance work. I am pleased with the outcome. of my vehicle maintenance work. I am pleased with the outcome. More

It was a recall, no charges. Robert was congenial in every way despite the handicap of of all the building upgrades going all. One of my better trips to this service department. Robert was congenial in every way despite the handicap of of all the building upgrades going all. One of my better trips to this service department. More

The service center is top notch from phone support to working with them on things on your car. Highly recommend them for use! working with them on things on your car. Highly recommend them for use! More

Check in was quick and easy, and Justin was pleasant and professional. The service was performed in a timely manner and Justin maintained communication throughout. professional. The service was performed in a timely manner and Justin maintained communication throughout. More

Excellent service. The team at Annapolis BMW are top notch. They got me back on the road in a timely manor and the service was exceptional. The team at Annapolis BMW are top notch. They got me back on the road in a timely manor and the service was exceptional. More

I’ve been taking my vehicles here for sometime and there have been issues and over sights but each time they were resolved to my satisfaction. This is mainly due to Eric the service center supervisor, he’s have been issues and over sights but each time they were resolved to my satisfaction. This is mainly due to Eric the service center supervisor, he’s great when it comes to customer satisfaction. More

Had my X3's annual oil change and my car came back looking brand new. The loaner car was a blast to drive. No waiting, prompt service and easy process. looking brand new. The loaner car was a blast to drive. No waiting, prompt service and easy process. More

Incredibly smooth - in and out. Fair trade in value and good price on new car. Andy was very helpful. Diane was great. Fair trade in value and good price on new car. Andy was very helpful. Diane was great. More