BMW of Annapolis

Dontae, the service coordinator, was very pleasant and responsive; that’s the only reason this is a two star, and not a one star, review. Whoever serviced my vehicle failed to reset the service mileage re responsive; that’s the only reason this is a two star, and not a one star, review. Whoever serviced my vehicle failed to reset the service mileage reminder, which I am very dependent on. I live a two hour drive away from this dealership, so it’s not like I can just drop by to have them put this right. More

Great body shop repair and paint work. Rachel’s communication during the long repair was nothing short of perfect. Very happy with the work. Rachel’s communication during the long repair was nothing short of perfect. Very happy with the work. More

Elliott Lind made the buying experience fantastic. He listened to my concerns, was very knowledgeable, and patient going through the process. He listened to my concerns, was very knowledgeable, and patient going through the process. More

Excellent! All my service needs were met at Annapolis BMW. Service Representative was very attentive. All my service needs were met at Annapolis BMW. Service Representative was very attentive. More

Fast, efficient, customer-oriented. Free car wash at end of service. Always gives you options for service costs and maintenance. Highly recommended. Free car wash at end of service. Always gives you options for service costs and maintenance. Highly recommended. More

Talk about a lifesaver! I had just gone through the nightmare of my car being totaled and desperately needed a new ride ASAP. Andy Alexis at BMW of Annapolis is a miracle wo I had just gone through the nightmare of my car being totaled and desperately needed a new ride ASAP. Andy Alexis at BMW of Annapolis is a miracle worker! I had my heart set on a BMW X3 with some very specific features, and Andy didn’t miss a beat. He listened to exactly what I wanted and then went above and beyond. The car was not available at his dealership, but he was able to track it down at another location. I’m based in Florida and flew up to BMW of Annapolis just to make the deal happen. That’s how good he is! Andy turned what could have been a stressful, rushed purchase into a smooth and exciting experience. He was patient, knowledgeable, and genuinely cared about getting me back on the road. If you’re in the market for a BMW, especially if you’re in a pinch like I was, do yourself a favor and ask for Andy. Trust me, he will move mountains to get you the car you want! I also want to give a huge thank you for Dan, Sales Manager, who helped make this long distance deal a reality. He was incredibly accommodating, understanding my urgent situation and working with Andy to ensure everything was ready for my fly-in purchase. If you want a dealership that truly goes the distance for its customers (literally, in my case!), this is the place to go. You guys are awesome! More

Had a tire issue before work and ran to BMW of Annapolis in a panic. They were fantastic. So accommodating. So pleasant. So good humored. So customer focused. A perfect visit, all things considered. in a panic. They were fantastic. So accommodating. So pleasant. So good humored. So customer focused. A perfect visit, all things considered. More

Great staff that was honest and attentive throughout the whole process. They did a great job with my car. whole process. They did a great job with my car. More

First time ever owning a BMW and can I just say it was the BEST experience Ive ever had purchasing a car. My salesman Tom very experienced and knowledgeable. David in finance AMAZING. The whole process un the BEST experience Ive ever had purchasing a car. My salesman Tom very experienced and knowledgeable. David in finance AMAZING. The whole process under 3 hrs. I can’t say enough about BMW Annapolis. 10/10. More

I scheduled a test drive and the car was waiting to me when I arrived. The sales rep, Andrew, was very knowledgeable about the vehicle. He displayed a sincere appreciation for the car and valued me as a when I arrived. The sales rep, Andrew, was very knowledgeable about the vehicle. He displayed a sincere appreciation for the car and valued me as a customer. He answered all my questions with patience. I’d definitely recommend visiting this dealership and working with Andrew. More