BMW of Annapolis

The service was very good. I trust the the people that works there. I will return to have more work done. I trust the the people that works there. I will return to have more work done. More

BMW of Annapolis has great service! From the time you walk in to the door, and the time you leave whether you purchased a vehicle or not, they will ensure that you are comfortable and a From the time you walk in to the door, and the time you leave whether you purchased a vehicle or not, they will ensure that you are comfortable and advising so that you can make the best decision for you! More

Greeted well. Service was quick and vehicle returned clean. Service was completed earlier than expected. Service was quick and vehicle returned clean. Service was completed earlier than expected. More

Exceeded my expectations. Loaner car. Changed a door seal without cost (I thought I’d have to pay for that one. Responsive. Polite. Nice job. Loaner car. Changed a door seal without cost (I thought I’d have to pay for that one. Responsive. Polite. Nice job. More

Sean is superior in his role at bmw. I’m so impressed with how he took care of all my concerns . He is also very patient! The young men that dropped my car off were very responsible a I’m so impressed with how he took care of all my concerns . He is also very patient! The young men that dropped my car off were very responsible and respectful! Ms. King More

I received reliable service and wasn’t tried to be sold unnecessary charges, they were honest and I always come back to a clean car! unnecessary charges, they were honest and I always come back to a clean car! More

Sean, my service technician, was very professional, courteous and accommodating with the loaner car. The service was excellent. courteous and accommodating with the loaner car. The service was excellent. More

This was the 1st time using BMW Annapolis Service. I had an appointment at 9:00 am for my 2016 z4 which I had just bought from a dealership with only 21k miles. We were wanting a look over to make s I had an appointment at 9:00 am for my 2016 z4 which I had just bought from a dealership with only 21k miles. We were wanting a look over to make sure it didn’t need any service work. The service rep Robert said they were an hour behind and it looked like I would be waiting 2/12 to 3 hours before he knew something(whatever that means). I told him the Bluetooth would not pair he said that’s not fixable. I’m like what? Why would that not be fixable? I called another BMW dealership and left. Terrible service. An appointment is an appointment. I do not recommend them. More

I never take my car anywhere else. They are the BEST. Always do a great job keeping my car running smoothly. They are the BEST. Always do a great job keeping my car running smoothly. More

The service provided was very good. service. They also provided good customer care without a long wait. service. They also provided good customer care without a long wait. More