BMW of Annapolis

Staff is always friendly, helpful and prompt. They explain what needs to be done and you don't feel you are being ripped off! They explain what needs to be done and you don't feel you are being ripped off! More

Bryan Hildago was great to work with. I am glad you had my ultimate selection on your lot. It all worked out great. Thanks so much. Bryan is very knowledgeable about the i4 X M50. …very h I am glad you had my ultimate selection on your lot. It all worked out great. Thanks so much. Bryan is very knowledgeable about the i4 X M50. …very helpful. More

My service advisor was outstanding explained everything and got me in and out quickly. Best service anywhere. and got me in and out quickly. Best service anywhere. More

Took my Z4 in for a routine oil change. The normal service department was being renovated but the service remained the same—efficient, polite, and professional. They also included complime The normal service department was being renovated but the service remained the same—efficient, polite, and professional. They also included complimentary safety check and found nothing of concern. I appreciate the lack of “upcharging”. I waited for my vehicle and it was ready at the exact time promised. More

First time using the service department here, and wasn’t impressed. Communication was pretty lacking. Had to call back several times just to get some kind of estimate on when to expect my car to be finished impressed. Communication was pretty lacking. Had to call back several times just to get some kind of estimate on when to expect my car to be finished. More

Dealership is ok however it is hard to reach anyone in service via telephone and feedback when your vehicle is being serviced is sporadic service via telephone and feedback when your vehicle is being serviced is sporadic More

very good customer service work with effecient, quick and quality with how they handle everything quality with how they handle everything More

Great service. Clean and very customer oriented. Jeremy is a wonderful service writer and explained everything. I love the video of my car in the service area. Clean and very customer oriented. Jeremy is a wonderful service writer and explained everything. I love the video of my car in the service area. More

The service has always been top notch at this BMW dealership. Nick is the best, Justin is also exceptional. Everyone is always very welcoming and kind. dealership. Nick is the best, Justin is also exceptional. Everyone is always very welcoming and kind. More

My 1st maintenance visit for my new2me X3 was great. Sean was helpful and explained everything. I'd never owned a bougie car b4 and I'm enjoying the ride. Sean was helpful and explained everything. I'd never owned a bougie car b4 and I'm enjoying the ride. More