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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
978 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 978 reviews

July 09, 2024

The service department provided excellent customer service - work was completed in timeframe as promised. All in all a pleasant experience. More

by DFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
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Jul 10, 2024 -

BMW of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2024

Service department was quick and easy. Work was completed ahead of schedule and price was competitive with independent service providers. More

by robkopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
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Jul 10, 2024 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 05, 2024

Excellent customer service kept me informed and respected my time free snack and car wash More

by lateshia628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Jul 06, 2024 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2024

Dan was awesome to work with! Got our deal done efficiently and had my new M8 delivered 24 hours later. Will definitely return! More

by Aam196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bailey
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Jun 21, 2024 -

BMW of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2024

Jeremy greets me with a smile, texts with updates & I left with a clean car! More

by annreid52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jun 16, 2024 -

BMW of Annapolis responded

Hi, we are very happy Jeremy could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2024

Excellent service from the service center. My experience with Donte was great. Very polite and customer friendly. I would highly recommend BMW of Annapolis. More

by timothyt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte
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Jun 14, 2024 -

BMW of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

I went to the service center without an appointment and luckily my car was repaired within hours. Always pleased with the service department. More

by X3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
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Jun 15, 2024 -

BMW of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2024

Very professional and friendly staff, great service and clean atmosphere. I would recommend this dealership to friends and family. More

by trudyhaw29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jun 14, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Everyone was professional, courteous, helpful and knowledgeable. I would recommend this dealership anyone!! Thanks for a great experience. More

by mabbottsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Harris
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Jun 13, 2024 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2024

Service is easy to schedule, prompt and very thorough. Customer Reps clearly explain all work scheduled and review all technician recommendations. The waiting area is very pleasant More

by lobs111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service rep great
Report | Print
Jun 13, 2024 -

BMW of Annapolis responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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