BMW of Annapolis

Sean and shop foreman were awesome to help me diagnose perceived issue with my BMW X5m comp. Back on the road and had a loaner while they took care of it- great service and attention to detail. perceived issue with my BMW X5m comp. Back on the road and had a loaner while they took care of it- great service and attention to detail. More

I just purchased a 2026 X3 from Annapolis BMW. Our sales person was Ester, what a pleasant and knowledgeable sales person, after taking the aforementioned vehicle for a test drive with my wife, We Our sales person was Ester, what a pleasant and knowledgeable sales person, after taking the aforementioned vehicle for a test drive with my wife, We purchased the vehicle. In addition, the finance director Dave was fantastic! Keep up the great work. Tony Marotta More

In the middle of a heavy rainstorm I ran to my BMW X-3 only to find the roof was leaking above the A-pillar. It was early on a Friday morning and I called to see if I could have the vehicle serviced as I only to find the roof was leaking above the A-pillar. It was early on a Friday morning and I called to see if I could have the vehicle serviced as I had other appointments the following day. My service representative, Dontae Butler, was able to get me in directly and provided transportation home while the vehicle was waiting for a service tech. The problem was diagnosed as a clogged drain line from the moon roof. The line was cleared and it seems that they also dried the ceiling area where the water had been coming into the cabin. I had the vehicle back in under two hours and everything was fine. I have only had one service under the warrantee prior to this one and both were excellent. The new service bays and waiting area are great. Highly recommend Annapolis BMW! More

Super nice waiting area! Comfortable seating, Multiple televisions. Snack area well stocked. My only complaint was how long it took for a routine service. My appointment wa Comfortable seating, Multiple televisions. Snack area well stocked. My only complaint was how long it took for a routine service. My appointment was 10:30 on a Thursday. I was there for 3 hours. The weight just seemed excessive to me. I will mention that they do wash your car for you though.So that did add a little time on. Everyone was very nice. More

Beautiful new service center. Great service representative. Clean, respectful service. I would recommend them to others. Great service representative. Clean, respectful service. I would recommend them to others. More

Great service, very efficient process, quality work and on time, and good price. The new facility is shop very nice and comfortable to wait in. on time, and good price. The new facility is shop very nice and comfortable to wait in. More

Sean was very helpful. Took care of what was needed and answered my questions. I appreciate the car wash too. Took care of what was needed and answered my questions. I appreciate the car wash too. More

The reason for me purchasing my 2026 230i from BMW of Annapolis is because of of the quality service I received from Dontae Butler n Robert Kozora I could not possibly imagine receiving their quality of Annapolis is because of of the quality service I received from Dontae Butler n Robert Kozora I could not possibly imagine receiving their quality of service from another dealership. More

Very helpful sales staff. We were in and out with my purchase in no time! Very professional and knowledgeable. We were in and out with my purchase in no time! Very professional and knowledgeable. More

I had the pleasure of working with Esther. She was kind, patient and very professional. She made the sale very seamless. She was also very accommodating in speeding up the process because we d She was kind, patient and very professional. She made the sale very seamless. She was also very accommodating in speeding up the process because we didn't have a lot of time. Even after the sale, she continued to be available to me answering all the questions I had even on her day off. So if you need someone that's going to be there for you throughout the whole sale process and after, ask for Esther. More