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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.7
983 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 983 reviews

June 04, 2024

Frustrating to do business with them for an Internet sale. I submitted all my paperwork Friday afternoon. They said they would get the paperwork from Finance by end of the day, then said by end of Sat More

by jasqbiz
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Jun 18, 2024 -

BMW of Annapolis responded

I apologize for the inconvenience caused by the sale of the vehicle you were interested in. Could you please contact me with more details about the vehicle you were looking for? I would be happy to assist you in finding a similar vehicle. I look forward to speaking with you. Dan Bailey General Sale s Manager dbailey@mybmwannapolis.com

May 31, 2024

Great no hassle experience. My advisor Mr Andy Alexis was truly professional and knowledgeable of all subjects of our conversation concerning my vehicle purchase. More

by Gregory Govan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Andy Alexis
Report | Print
May 31, 2024 -

BMW of Annapolis responded

Hi, we're happy to hear you had such a positive experience with Andy! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

Service is just great! Always helpful and so xxxx nice. Jane is my consultant and never tries to sell you things you don’t need. Always a nice visit. Great dealership. More

by denny d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane in service
Report | Print
May 31, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the great assistance provided by Jane! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 29, 2024

Justin was great! I was very happy with all the work. He took great care of me. Thank you, JP! More

by HLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
May 30, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the great assistance provided by Justin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 28, 2024

Nick was Awesome 👏🏾 He was really professional. I would love to work with Nick going forward More

by Dervin. J. Waldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 29, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the awesome assistance provided by Nick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 28, 2024

The service team at BMW of Annapolis is outstanding! Working with Nick was a delightful experience! More

by Kevin Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 29, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the outstanding assistance provided by Nick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

Everyone I interacted with was professional, kind, and showed a clear concern for my experience as a customer and driver. More

by daltonf130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown Jr.
Report | Print
May 24, 2024 -

BMW of Annapolis responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 18, 2024

This is my 3 rd visit to this place - the service is excellent- they are very reliable! I don’t mind to drive an hour and half to get there ! More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
May 18, 2024 -

BJ responded

Very happy with the service provided - thank you so much !

May 16, 2024

Jane King is amazing! She was beyond helpful in resolving my car issue. BMW is lucky to have het. More

by smkatzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
Report | Print
May 17, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the amazing assistance provided by Jane! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 12, 2024

Courteous and service as expected. ..scheduling was easy and a loaner car was available for the day More

by tyronebyrd91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
May 16, 2024 -

BMW of Annapolis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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